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I enjoyed this resort. It is wide spread and we went during a time after a big rain storm. Fortunately there was no rain during my time there. The restaurants were great. We had lobster one night, Japanese another. The buffet was plentiful with all...More
Response from Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & SpaResponded yesterday
On behalf of the entire Team of TRS Turquesa Hotel we would like to express our gratitude for having decided to share your experience with future visitors.
We are very pleased to learn that you were satisfied with your stay and the services...More
We booked our 14 night holiday with first choice who gave it 5 stars, I'd say it's more like 3.5. The pool that we used had tiles missing from the floor, the 'thatch' on the pool restaurant and walkways looked very old and worn and...More
The hotel is nice but not excellent...the services is average. Maybe the staff should be trained about how to be nice..they seem like they are doing this because they are paid but service is more than that. Food is not good in my opinion but...More
Thank Cristal D
Response from Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & SpaResponded 4 days ago
Dear Cristal D,
First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your holiday, as well as by the time you have taken to let us know about your recent experience....More
When we first arrived I was sadly disappointed with my room, it smelled like mold. I went to the front desk and complained because I have terrible mold allergies. The night manager moved us over to the Punta Cana a Palace suites next door for...More
1 Thank Naomi p
Response from Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & SpaResponded 6 days ago
Dear Naomi P,
We appreciate your comments regarding your stay with us on Tripadvisor. It is always a pleasure to receive positive feedback from you about us.
As a Hotel industry oriented to the excellence in service. We continuously strive to meet all...More
Hotel is 4 star at best with many of the activities advertised not on offer and some facilities under renovation. The worst part of it are the hustler tour agents in the lobby trying to get your business. Beware of Hotel Extras and Blue. The...More
Response from Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & SpaResponded 4 days ago
First of all please receive greetings from the Grand Palladium Punta Cana Resort & Spa.
The Management and Staff extend our sincerest apologies for any inconveniences you may have experienced as a result of the situations you have brought to our attention. You...More
US$182 - US$501 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#25 Casino Hotel in Punta Cana
#36 Top resorts Hotel in Punta Cana
#38 Spa Hotel in Punta Cana
#38 On the Beach Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#39 Luxury Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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Response from Scarling F | Property representative |
Thank you for your response. I apologize for the misunderstanding, there are four hotels in our great Resort: Grand Palladium Bavaro Suites Resort & Spa, Grand Palladium Punta Cana Resort & Spa, Grand... More
Thank you for your response. I apologize for the misunderstanding, there are four hotels in our great Resort: Grand Palladium Bavaro Suites Resort & Spa, Grand Palladium Punta Cana Resort & Spa, Grand Palladium Palace Resort, Spa & Casino and TRS Turquesa Hotel (Adults Only). What I meant was that First Choice does not have any contract at Grand Palladium Punta Cana Resort & Spa Hotel and that your reservation might be at one of our sister hotels. I'm very interested to confirm with you where you were at and address your experience to the correct destination. Please feel free to write me a private message with your room number and booking reference and I'll take care of this.
My best regards,
Make sure you go when you arrive to check class schedules.
Group activities are scheduled daily.
Also nice equipment.
Not quite like the high end equipment at the gyms in the United States but functional.