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Grand Palladium Punta Cana Resort & Spa

PricelineUS$484*
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GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Palladium Punta Cana Resort & Spa
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7,439 Reviews from our TripAdvisor Community

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Showing 2,616: English reviews
Start your review of Grand Palladium Punta Cana Resort & Spa
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London, United Kingdom
Reviewed 2 days ago NEWvia mobile

The good points: Nice size clean rooms. Beautiful Beautiful beach!! Lots of buffets/restaurants. Nice staff. Staff always asking if you need a drink Cocktails are great. Loads of different pools. Good sports centre Good activities to do during week. Bad points Men trying to sell you things every 10 seconds at the beach and even around the pool.they even whistle...

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Helpful?
Thank Bobbie D
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Bobbie D, Thank you very much for sharing a positive review regarding our Grand Palladium Punta Cana Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. It is a great pleasure to know that we have been able to provide a relaxing holiday, that's exactly our goal, making each of our guests go...

Toronto
Reviewed 2 days ago NEW

This is my second time here and a lot has changed since 2011! I am impressed with their renovations of the rooms and lobbies. But I was the most surprised with the transformation of the restaurants. Fantastic job! You must visit the Spa! It is so beautiful and serene. The service was great. There were significantly more people who could...

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Helpful?
Thank Riz-Dog
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Riz-Dog, Words are missing to express our gratitude for having chosen Grand Palladium as your second home in Punta Cana as well as for having shared your experience with future travelers to our destination, and let them aware about the wonderful time you have had. At Grand Palladium we managed to create unforgettable experiences and it is an honor...

Reviewed 3 days ago NEW

This review is for the fantastic waiter we had during our stay, Mr. Carlos Manuel Reyes. A true gentleman. Carlos treated my family with the utmost respect, he is funny, and served any need of ours. He worked seamlessly with his coworkers to make us and other guests happy. I would be honored to meet this man again and speak...

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Helpful?
2Thank Lost E
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Lost E, We are very thankful for your kindness in dedicating your valuable time to comment your recent experience at our Grand Palladium Punta Cana. We are feeling proud to hear that Carlos Manuel went above and beyond to fulfill all your requests and needs. We would be very happy to host you again soon. Please feel free to...

Reviewed 4 days ago NEWvia mobile

We arrived to the resort and were greeted by the most friendly staff offering their signature drinks while we waited to check in. They offered to safely store our luggage so we could tour the property or thE beach until check-in. Staff could not have been more friendly welcoming or helpful. The pools and Landscape are beautifully maintained. The food...

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Helpful?
2Thank Amber N
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Amber N, We are very thankful for your kindness in dedicating your valuable time to comment your experience with us. At Grand Palladium Punta Cana Resorts & Spa we strive with devotion to offering our guests delightful memories back home. Thank you for pointing out our staff was able to make this vacation unforgettable. We are pleased to know...

Landenberg, Pennsylvania
Reviewed 5 days ago NEWvia mobile

The rooms were clean and roomy. Bathroom shower was a slip and fall hazard, every surface smooth granite and impossible to shower without water everywhere. Pools were beautiful and well maintained. Buffets were okay, Japanese restaurant noisy. The hotel handled our large and boisterous group smoothly and made us feel welcome While we were there, we had unusually heavy rains...

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Helpful?
2Thank AJ M
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear AJ M, First of all, we would like to thank you for your preference in having selected our Grand Palladium Punta Cana Resort, Spa & Casino for your vacation, as well as by letting us know about your recent experience. We put our greatest interest and value in all of our guests’ experiences while they stay with us and...

Paw Paw, Michigan
Reviewed 6 days ago NEW

Largest resort worst management. Took 6 visits to the desk to get upgraded our room had broken furniture that they would not fix. Was my daughters honeymoon spent with constant trips to the lobby and no return calls. Make sure you have your travel agents number handy - as a couple whose air conditioner was broke and only got service...

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Helpful?
Thank jmount55
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear jmount55, Is saddens me to learn about your dissatisfaction on this trip. We are seriously committed to the achievement of our guests’ satisfaction, thus your opinion is of the utmost importance to us. We carefully reviewed all your observations and herewith we would like to express our apologies for the fact that we were not able to surpass your...

Reviewed 1 week ago

A wonderful experience! Staff was very attentive and courteous. We made many friends, which felt almost like family! Staff always went out of there way to ensure we were taken care of. Wish could've stayed longer but one thing is for sure, we will be back!

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Helpful?
Thank Dorron B
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Dorron B, We truly believe that Honeymoon is a unique date in life, therefore, we take advantage of this opportunity to thank you by the precious time you have taken to share your wonderful experience at our Grand Palladium Punta CanaResort, Spa & Casino. We are also beholden by your praises to our services and facilities. We hope to...

Toronto, Canada
Reviewed 1 week ago

Me and my girlfriend had a great time! The one night she was sick and it ruined a whole day for her and myself. Cindy helped us with the compensation of her being sick and she was absolutely wonderful! It was all made better from this greAt women.

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Helpful?
Thank brodyaitchison
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear BrodyAitchison, First of all, thanks a lot for choosing Grand Palladium Punta Cana as your preferred destination, as well as, by the precious time you have taken to post your review. We are so glad that you have felt accommodated by the excellent performance done by Cindy. We take advantage of this marvelous opportunity to invite you once again...

Derby, United Kingdom
Reviewed 1 week ago

Hotel lobby was tired and dull. Room was tired and damp. Sheets were filthy when we arrived and had to be changed. Bathroom old fashioned and shower almost useless as it wasn't fitted properly and flooded the bathroom. The only hot food we managed while we were there was an omelette in the mornings which we stood and watched them...

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Helpful?
3Thank sally m
Reviewed 1 week ago

I went here for a double-wedding. Everything was nice and clean. We got some free drinks right at the desk (non-alcoholic). There were some issues, we had asked for two beds it came with one bed and a pull-put couch, the shower head had to be put at the very top (it was adjustable) or the water would get all...

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Helpful?
Thank Carol-Lee G
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Carol-Lee G, Thank you for selecting Grand Palladium Punta Cana Resorts & Spa and for taking the time to share feedback from your recent stay. Glad to know that the negatives were far less than the positives. Our objective is not only to fulfill, but also surpass our guests’ expectations. Therefore, we put our greatest interest into your opinion....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $251 - $1,402 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#27 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#39 Top resorts Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#41 Spa Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
#41 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
712 questions
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our Room faced the Palace Pool so it was quite loud from the morning into the evening”
Riz-Dog, 25 May 2017 | Read review
“upgrade Junior Suites are not maintained”
jmount55, 21 May 2017 | Read review
“Stay in the Bavaro”
sallym634, 15 May 2017 | Read review
“I didn't notice any elevators so if you aren't able to walk up stairs well, I suggest a ground floor room.”
carolleeg856, 14 May 2017 | Read review
“With a beach view”
caribtrent, 12 May 2017 | Read review
5 of 5
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US$484* /night
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Prices are for 1 room, 2 adults
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