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Grand Palladium Punta Cana Resort & Spa

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Grand Palladium Punta Cana Resort & Spa
Grand Palladium Punta Cana Resort & Spa
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7,104 Reviews from our TripAdvisor Community

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Showing 2,566: English reviews
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Reviewed yesterday NEWvia mobile

Me with my family went to this hotel, and we like everything from food and our room to ocean, and great views. Actually there are many interesting activities like extreme swing, traveling around the Dominican republic and stuff like that. But there is obe minus its the thing, that hotel dont actually have 5 stars , because our room is...

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Thank Snapster H
Reviewed yesterday NEW

Замечательный отель. Отзывчиввй персонал, особенно Liron и Addelyn. Большое спасибо. Very good, beautiful, the best, restaurant, bar, spa, good person, goos resort, we come back, we like, every thin good

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1Thank Галина К
Rochester, New York
Reviewed 4 days ago NEWvia mobile

This place was amazing, staff were good . We enjoyed our stay , we will definitely come back again. Few things though; Need to pay attention on room cleaning in deluxe rooms, our room wasn't really clean, I could see dust here and there but it's alright we still enjoyed it. Seems to have leaking problem , we ate at...

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2Thank VebsA
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear VebsA, First of all, we would like to thank you by your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your holiday, as well as by the time you have taken to let us know about your recent experience. As far as our restaurant's proposal, we truly lament the inconvenience you may have experienced during...

Reviewed 5 days ago NEW

The location was perfect right on the beach, everything was extremely clean and the employees here were very attentive and kind to us on our stay. Would love to come back even though it rained. There never ceased to be activities to do.

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1Thank Shianne B
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Shianne B, On behalf of the family of Grand Palladium Punta Cana Resort & Spa, I would like to thank you by your preference to selecting us as your preferred destination in the Caribbean and by letting us know you have had an amazing experience. We greatly appreciate your valuable comments. Needless to say we will be anxiously expecting...

Reviewed 6 days ago NEWvia mobile

The only saving grace for this hotel is that it's clean. The buffet food at the hotel is not good, the staff are friendly but have to about 3 times before they bring you anything; one person comes with hot water, another with a teabag and another with milk - for a single cup of tea - by the time...

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3Thank Mrs S D
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Mrs S D, Thank you for your time and your comments. I am sorry to know your experience with the tea in the restaurante. I will check this with our maitre. The information in the moment is very importan for give a correction inmediately. If I can help you with another thing, please don't hesitate to contact with me....

Reviewed 1 week ago via mobile

Grounds and pool were spotless, however our room was ok at best. The bathroom set up wasn't the greatest, very tiny, dark and moldy. Felt third world not 4 star. The spa was fabulous and there were lots of activities. The beach and water weren't great when we were there in January, couldn't swim there safely. The food was hit...

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2Thank Oopsmam
Banesa Mª B, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Oopsmam, I would like to thank you for taking the time to share with us your experience at the Grand Palladium Punta Cana. I will take note of all your comments and share this with the rest of the team. I would like to inform you that this year, 280 rooms of the Punta Cana GP will be renovated....

Punta Cana, Dominican Republic
Reviewed 1 week ago

Beach and bars were amazing. Sadly I have celiaki so I didn't have much for breakfast, only eggs. But overall a great experience when not in the hotel room. You definitely need to visit the Japanese restaurant, amazing experience and good food! Only poor thing was the toilet with poor water pressure and a pressing urine smell from the toilet...

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2Thank petronia2017
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear petronia2017, On behalf of the entire Team of The Grand Palladium Punta Cana I would like to express my gratitude for having decided to express your comments to future visitors. We attach a great importance to your comments and they are taken with our maximum interest. we are really happy to know that you really enjoy your dinner in...

Orillia, Canada
Reviewed 1 week ago

I have been to the Dominican Republic twice now and have visited this hotel and used their pools, bars restaurants, lounges and beach. The lobby is very clean and we enjoyed the nightly entertainment. We found that there was always lots to do if you wanted and the grounds were beautifully kept and a pleasure to walk through from one...

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2Thank ElizabethLAnne
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear ElizabethLAnne, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Punta Cana Resort & Spa on Tripadvisor. We are so proud that our gastronomy offer, besides a wonderful weather and the excellent services provided by our staff have surpassed all your expectations. Nowadays we understand that a genuine approach to...

Asheville, United States
Reviewed 1 week ago via mobile

Great spacious room with a loft. Room service was timely. Staff was awesome. Location was very nice. Not a good idea to leave the resort on your own. Excursions were as advertised (pay cash if you can). Credit card was compromised by excursion worker. Food was great. Variety and better than average buffets. Small tips as you go, goes along...

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3Thank Chelada2017
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Chelada2017, Thank you very much by sharing a positive review regarding our Grand Palladium Punta Cana Resort & Spa, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again...

Reviewed 1 week ago

If you are loking for a place really fantastic, in the caribbean, with a wonderful ocean. This is definitely your place. This resort is gorgeous and probably the only incovenience is the check in which is really boring.

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3Thank tiffany l
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Tiffany, We truly appreciate your taking the time to write a review on the Grand Palladium Punta Cana Resort & Spa. We love constructive criticism and your specific comments have been shared with our management team as we are always looking for ways to enhance the experience of our guests. In short, thank you for your trust and hope...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $248 - $952 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Despegar.com, Travelocity, Hotels.com and Jetsetter so you can book your Grand Palladium Punta Cana Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#27 Casino Hotel in Punta Cana
#37 Top resorts Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#39 Spa Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#40 On the Beach Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower the floor the faster you get refreshment from room service.”
 of 5 bubbles petronia2017, 23 Mar 2017 | Read review
“Great hotel we had a great time here!”
 of 5 bubbles 361amirz, 20 Mar 2017 | Read review
“Room 6802 was in a quiet location, had a path to that room only but didn't have a sea view.”
 of 5 bubbles bobp684, 16 Mar 2017 | Read review
“Punta Cana is in the middle and I think a great location.”
 of 5 bubbles mamamurf, 13 Mar 2017 | Read review
“Sea view is a must”
 of 5 bubbles suzziecoulsom, 12 Mar 2017 | Read review
5 of 5