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Grand Palladium Punta Cana Resort & Spa

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GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Grand Palladium Punta Cana Resort & Spa
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7,235 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Punta Cana Resort & Spa
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Showing 2,586: English reviews
Reviewed 2 February 2015

Very good, the food was good, beach really beautifull, animations nice, the room near from the beach, very good services. Roberto from customer services very friendly every day, I will come back for sure with the family again.

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Helpful?
4Thank Karra638
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all I would like to extend you our gratitude by having selected the Grand Palladium Punta Cana Resort & Spa as the place to spend your recent holidays. And also thank you for your sincere feedback about our services and facilities. We are more than glad to learn that through our wide offer and excellent service...

Connecticut
Reviewed 1 February 2015 via mobile

We went to Grand Palladium punta Cana in June. When we first arrived we were stunned with the grounds. Truly paradise. We were greeted with many happy faces and drinks. The check in was very speedy and was given all the information we needed. The bell boy was very nice and helpful. Please don't forget to tip, they do not...

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Helpful?
11Thank Georgia W
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Foremost I would like to thank you for choosing us as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attach great importance to your comments and are normally taken with our maximum interest. I truly regret and apologize by the impression you may have received due to the...

Warfield, United Kingdom
Reviewed 1 February 2015

Was very anxious before we arrived because of all mixed reviews, needn't have worried, we were automatically upgraded to the Royal Suites (thank you First Choice /Thomson) rooms amazing, service brilliant, grounds well kept, we even have a butler at our beck and call, 24 hour room service, really what more could you ask for.

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Helpful?
5Thank TerrieG24
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of...

vienna
Reviewed 31 January 2015 via mobile

We are enjoying our stay a lot. The stuff is great,very friendly and helpful. Especially the room division manager Mr. Pichardo and Bell boy Daniel are the Best.....we are here in paradise. Ps: ask for Antonio. He has the Best Trips! Alex and Christina

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Helpful?
3Thank Alechandro
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, we would like to thank you for your preference in selecting our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as for letting us know about your recent experience. We put our greatest interest and value in our guests' opinions. Focus our efforts and dedication to continuously improve the quality of...

Hamilton, Canada
Reviewed 31 January 2015

This resort was wonderful it was clean, the staff were great they couldn't do enough for us and we had a great time. The beach is beautiful the pools are wonderful and there's plenty of pools to pick from. The food at the buffets are very good with something for everyone, the a la carte restaurants food was very good...

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Helpful?
3Thank Deborah H
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Many thanks by your preference in the selection Grand Palladium Punta Cana Resort & Spa as your recent vacation destination on your first trip to our country. I also would like to extend our gratitude welcoming because you have taken some of your precious time to share your experience regarding this trip in our property through Tripadvisor advising...

pelham
Reviewed 31 January 2015

we had been here 12 years before enjoyed ourselves we returned expecting it to be as good it was not on so many levels. here it is short and sweet the place looks fantastic but like the song says she ain't pretty she just looks that way well that is how it is with this resort. dropped off at wrong...

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Helpful?
7Thank janette l.
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, I would like to thank you for choosing us as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attach great importance to your comments and are normally taken with our maximum interest. I truly regret and apologize by the impression you may have received due...

Reviewed 28 January 2015

WE travelled here as a couple first two weeks of January. Arrival was good, although dropped off at the wrong reception! The bell boys are welcoming. We checked into our room near the Bavaro buffet. |The room was good, bit dated. We had a basket of fruit and half bottle of rum left for us. There was a jacuzzi bath...

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Helpful?
6Thank Kirsty F
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, First of all, I would like to thank you for choosing us as the place to spend your recent holidays as well as for letting us know about your inquietudes. We attach great importance to your comments and are normally taken with our maximum interest. I truly regret and apologize by the impression you may have received due...

Springfield, Illinois
Reviewed 26 January 2015

I don't expect to be blown away when I book a reasonably priced all-inclusive and I always take the negative reviews with an understanding that there are people who can never be pleased. Every place I go, I read the reviews and can't believe how uptight people get over the smallest things. I even saw one guy take a picture...

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Helpful?
16Thank travelin2_10
wcervera, Gerente at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear guest, First of all, I would like to thank you by having chosen Grand Palladium Punta Cana Resort & Spa as the place to spend break time; as well as for having taken some of your valuable time to post your opinion. It truly saddens me to learn that your stay with us was not as you expected. We...

Reviewed 25 January 2015

Just home, after 2weeks here quite disappointed as not the 5 star we expected, on arrival we couldn't use the safety deposit box, handle in shower was broken and dripping noise from air conditioning unit, we said we were unhappy with the room and requested an upgrade, we were very pleased with the upgrade we got (loft suite) and no...

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Helpful?
7Thank Andrena and jam... H
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Thank you by having chosen The Grand Palladium Punta Cana Resort & Spa as your preferred destination and by sharing your comments with future travelers through Tripadvisor. We truly regret this unplanned events about accommodation have interfered with the good rhythm of your experience making you to change your mind about us. Please allow me to clarify that...

Edmonton, Canada
Reviewed 23 January 2015

Beautiful grounds, beach and the ocean. This place consist of 4 resorts and that makes it huge but there is more choice for buffets and restaurants because of that. There is a train that drives people around. Room was ok, furniture and décor a bit dated, bed comfortable, A/C working, always hot water, shower head would not stay in position....

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Helpful?
4Thank tom j
wcervera, Manager at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Guest, Receive our gratefulness for such valuable feedback. The opinion of our guests is of the greatest assistance to us. I also want to thank you by taking some of your precious time to write a review after your vacation. In Grand Palladium Punta Cana Resort & Spa we strive to create memorable experiences so we are glad to...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $250 - $1,845 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#29 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#40 Top resorts Hotel in Punta Cana
#41 Spa Hotel in Punta Cana
#42 On the Beach Hotel in Punta Cana
#42 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great hotel we had a great time here!”
361amirz, 20 Mar 2017 | Read review
“Room 6802 was in a quiet location, had a path to that room only but didn't have a sea view.”
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5 of 5