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Grand Palladium Punta Cana Resort & Spa

PricelineUS$484*
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GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grand Palladium Punta Cana Resort & Spa
Grand Palladium Punta Cana Resort & Spa
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7,439 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Punta Cana Resort & Spa
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Showing 2,616: English reviews
Coningsby, England, United Kingdom
Reviewed 3 weeks ago

After reading some of the other reviews, my partner and I were not looking forward to this Holliday at all, some of the stories of awful service really "put us off", however..... We had a great Holliday, the service was fine and in some cases great! There was a review that described a "hellish" ordeal at the indian a la...

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Helpful?
3Thank Tony E
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Tony E, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Punta Cana Resort & Spa. We really appreciate any kind of feedback. In fact, we are so proud of that despite the inconveniences related to the Spa, our wide offer of services such as gastronomy, accommodations, and others have...

Minneapolis, Minnesota
Reviewed 3 weeks ago via mobile

Resort is part of a large complex. There are plenty of connecting walking paths and great beach access. There is also shuttle service between properties allowing access to restaurants. Shuttle access includes a train inspired shuttle - be sure to snag a train ride while on property. Food was better at the specialty restaurants than the buffet. The buffet options...

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Helpful?
2Thank kelly s
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear kelly s, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Punta Cana Resort & Spa. We really appreciate any kind of feedback. In fact, we are so proud that our beach, accommodation, and spa have surpassed all your expectations. In reference to the detailed inconveniences you have mentioned, we...

Reviewed 3 weeks ago

Its been one of the best vacation ever. People are so greatful, food is great, and a lot to have fun. Grand Palladium Punta Cana highly recommended. Thanks to Marga 69 and Luis , you guys are awesome.

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Helpful?
1Thank Ruthy A
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Ruthy A, First of all I would like to extend you our gratitude for having selected the faithfulness Grand Palladium Punta Cana Resort & Spa as the place to spend your recent holidays. And also thank you for your sincere feedback about our services and facilities. Thank you for letting future visitors about your awesome trip. Your home in...

Reviewed 3 weeks ago

It seems to be a common thread that many people who come to this resort have a difficult time getting their problems resolved in a decent manner and my best friend's birthday trip was no different. The spa is amazing though! Those ladies know what they are doing. And there are plenty of friendly and helpful staff around the property....

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Helpful?
2Thank Catherine M
Sachenca N, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Catherine M, Thank you very much for taking some of your valuable time to review your stay at Grand Palladium Punta Cana Resort, Spa & Casino. It is a pleasure to hear you appreciated our Spa services, our beautiful beach and the friendliness of most of the staff. We understand you have been affected regarding these type behaviors from...

Lemoyne, Pennsylvania
Reviewed 3 weeks ago via mobile

Our stay was from 4/23 to 4/29 Check in was ok, room was ready. Room #6208 maid was excellent. Only issue we had with the room was we had thunderstorms the last 2 nights and our room flooded. Had to stand in about a half inch of water from the bed to bathroom. Our maid did an excellent job of...

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Helpful?
Thank Bob N
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Bob, Thank you for taking the time to write your review about your experience at Grand Palladium Punta Cana Resort & Spa. I truly regret the impression you have perceived and I would like to take this opportunity to point out that we are in the process of renewing our facilities to continue offering the level of service that...

Sydney, Nova Scotia
Reviewed 3 weeks ago via mobile

This was my second time staying at the grand palladium punta cana, we loved it, we arrived just after noon, room wasn't ready, so we went for lunch and got checked in by 3:30. We were the first stop from airport, only about 20-25 min drive which is great! The resort itself is huge, well kept, beautiful and very clean....

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Helpful?
4Thank cathylovesthesun
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Cathylovesthesun, We truly appreciate your taking the time to write a review on the Grand Palladium Punta Cana Resort & Spa. We love constructive criticism, and will select those substantive points of your review, that help us improve; which is the purpose for our daily work. In short, thank you for your trust and hope that despite the issues...

lancaster
Reviewed 3 weeks ago via mobile

Just like paradise. so much choice of things to do and restaurants to eat in. staff brilliant and resort spotlessly kept. beach good and rooms amazing will return again one day. we felt so rested when we arrived home.

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2Thank rogthedoger
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Rogthedoger, Thank you very much for sharing a positive review regarding our Grand Palladium Punta Cana Resort & Spa, it pleased us greatly that it has been a memorable one. We are so glad that you have felt accommodated by the excellent performance done by our team. We hope to have the opportunity to offer you our services again...

Reviewed 3 weeks ago

I was there with my mom and her friends with their family to celebrate them turning 50 this year. Overall it was a great experience! The food was great, our room was good as well but this experience would not have been as awesome as it was without the great hospitality that we received while staying on the Punta Cana...

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Helpful?
4Thank Janae C
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Janae, We thank you for your preference in selecting Grand Palladium Punta Cana Resort & Spa as your preferred destination for their recent Birthdays Celebrations. I also want to thank you for such valuable review. You have been graciously and enthusiastically touched on many details here. Our business is about thousands of interactions and daily details, we try so...

Reviewed 3 weeks ago

We spent a week at the Grand Palladium Punta Cana. This is a very large property with a long beachfront, several swimming pools and a large number of activities. It could work a bit on being hospitable, though. As long as we did not interact with the staff we had a great time. Whenever we needed something from them the...

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Helpful?
1Thank DrGato
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear DrGato, First of all, we would like to thank you for your preference in having selected our Grand Palladium Punta Cana Resort & Spa for your vacation, as well as by letting us know about your recent experience. We put our greatest interest and value in all of our guests’ experiences while they stay with us and to online...

Reviewed 3 weeks ago

We bought this trip through Vacation Express for $1500 for 2 people, including air. For such a reasonable amount, I didn't expect first class anything, I just wanted warm sun and a beach, but I was pleasantly surprised. The resort is beautiful and the beach is amazing! What's not to love about a trip with sweeping ocean views and white...

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Helpful?
4Thank Samantha B
SFlorianF, Director de Relaciones con Clientes at Grand Palladium Punta Cana Resort & Spa, responded to this review

Dear Samantha, We are glad that you could visit us and get the best impression of your stay at our Grand Palladium Punta Cana Resort & Spa. It certainly adds an extra bonus to the experience, that our guests can explore any of the 4 Hotels of our Great Complex, finding a variety of pools, bars, and restaurants, and we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Palladium Punta Cana Resort & Spa enjoys a privileged, sea-front location on the renowned Playa Bavaro. The resort, located on a sprawling estate of lush tropical vegetation and a coconut plantation, is next to the Grand Palladium Bavaro Resort & Spa, the Grand Palladium Palace Resort Spa & Casino & Royal Suites. The facilities of these adjoining resorts are open to guests of the Grand Palladium Punta Cana (excluding the Royal Suites). ... more   less 

Additional Information about Grand Palladium Punta Cana Resort & Spa

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $251 - $1,402 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Punta Cana Resort & Spa 4.5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Grand Palladium Punta Cana Hotel Punta Cana
Grand Palladium Punta Cana Resort And Spa
Grand Palladium Punta Cana Resort Spa
Hotel Style:
#27 Casino Hotel in Punta Cana
#39 Family Hotel in Punta Cana
#39 Top resorts Hotel in Punta Cana
#40 Romantic Hotel in Punta Cana
#41 On the Beach Hotel in Punta Cana
#41 Luxury Hotel in Punta Cana
#41 Spa Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Punta Cana Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Punta Cana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our Room faced the Palace Pool so it was quite loud from the morning into the evening”
Riz-Dog, 25 May 2017 | Read review
“upgrade Junior Suites are not maintained”
jmount55, 21 May 2017 | Read review
“Stay in the Bavaro”
sallym634, 15 May 2017 | Read review
“I didn't notice any elevators so if you aren't able to walk up stairs well, I suggest a ground floor room.”
carolleeg856, 14 May 2017 | Read review
“With a beach view”
caribtrent, 12 May 2017 | Read review
5 of 5
Priceline
US$484* /night
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Prices are for 1 room, 2 adults
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