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The Reserve at Paradisus Punta Cana

Traveller (4633)
Pool & Beach (919)
Room & Suite (678)
About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Silver level
Property amenities
Pool
Bar/Lounge
Restaurant
Free Internet
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS
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6,297Reviews
5,119Photos
598Q+A
100Room tips
Traveller rating
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Popular mentions
The weather was beautiful! All of the staff were very friendly and helpful. There was one wonderful exception to this and that was Naomi !!!!!! She was the activities director and was amazing. We did water and step aerobics with her along with painting and Latin dance
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Response from ParadisusTeam, Hotel Management at The Reserve at Paradisus Punta Cana
Responded 3 days ago
Dear Guest, I would like to start by thanking you for your amazing and sincere feedback. We are really glad to know of the great time you had while staying at The Reserve Paradisus Punta Cana. Moreover, it is an honor to hear what an outstanding service you received from our team, but specially from Naomi. She will be thrilled to hear her efforts and kind attitude were appreciated. Whenever you feel the need to relax and enjoy some dancing lessons in a beautiful Caribbean atmosphere, just come visit us again. We will be awaiting your return. Warm Regards, Hotel Management
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+7
Hotel's Favourite
We are thrilled after the amazing experience we had in Punta Cana. We have been there many times, but this has been so far the best experience ever. The Reserve is secluded and quiet, just what you need to be with your significant other, romantic, clean. Our suite had a
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Response from PARADISUSPuntaCana1, Hotel Management at The Reserve at Paradisus Punta Cana
Responded 4 weeks ago
Dear Guest, We are the ones who thank you for your amazing review! We just love your words and thank you sincerely for sharing them with with whole TripAdvisor community. I am sure other travelers will appreciate your detailed description of your experience at The Reserve Paradisus Punta Cana. Thanks for your acknowledgement of our facilities, services, gastronomy, accomodations and the warm and friendly attitude of Celso, Pascual and Yaritza, who will be thrilled to hear from you. Celso and all our team will be awaiting your return in February. Warm Regards, Hotel Management
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Very friendly staff, can't put a finger on the service, food, hotel or experience, everything was just perfect and will diffently come back here with some more family members next year <3you must try the restaurant Bana, you'll be amazed <3
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Review collected in partnership with Meliá Hotels International
Response from ParadisusTeam, Hotel Management at The Reserve at Paradisus Punta Cana
Responded 5 days ago
Dear Guest, I must say thank you! Thanks a lot for your sincere appreciation of our resort and its services! Your words honor us! You are a valuable member of our family and we really look toward to welcome you back, hopefully, in the near future. Warm Regards, Hotel Management
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Our family of 10 stayed at the Reserve for the second time.The 2 bedroom master suites were roomy and wonderful. Having our concierge, Omar, to assure dinner reservations and beach/pool chaises was a must with our large group. Text communication with him went smoothly, and he
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Review collected in partnership with Meliá Hotels International
Response from ParadisusTeam, Hotel Management at The Reserve at Paradisus Punta Cana
Responded 6 days ago
Dear Guest, We appreciate your valuable feedback! It is a pleasure to know you enjoyed your vacation time at our resort. In this sense, we thank you for your appreciation of our activities, kids zone and the warm and professional assistance you received from Omar, with whom we will gladly share your compliments. However, we would like to extend our apologies for the inconvenience you encountered with the missing jewelry. Allow me just to assure you that this is not a common occurrence at our hotel. In fact, we count with strict security procedures in order to avoid this type of situation. I am sorry, as well, if our team did not reply to you in a quick and timely manner. Rest assured, we will discuss your case with the departments involved. We really hope you come visit us again. We would love to offer you, once more, a memorable vacation time. Warm Regards, Hotel Management
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Naomi on the activities staff was fantastic! We enjoyed working out with her and dancing the night away. The grounds are beautiful and the staff fantastic and very friendly. The pool and the beach are lovely. Can't wait to come back !
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Response from ParadisusTeam, Hotel Management at The Reserve at Paradisus Punta Cana
Responded 1 week ago
Dear Guest, Wow! It is such a pleasure to know you received an outstanding and personalized service from Naomi. She is truly a gem and, in this sense, it will be a pleasure to share your compliments with her. She will be thrilled! Thanks for your appreciation of our facilities, services, grounds, pool, beach and the warm attention from our team. We count ourselves lucky for guests like you and look forward to welcome you back in the near future. Warm Regards, Hotel Management
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vasca idromassaggio per 2 persone
Professional photo exclusively commissioned by TripAdvisorThe Reserve at Paradisus Punta Cana
The One Bedroom Master Suite at The Reserve at Paradisus Punta Cana
Professional photo exclusively commissioned by TripAdvisorThe Reserve at Paradisus Punta Cana
The One Bedroom Master Suite at The Reserve at Paradisus Punta Cana
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123456136
how long of a walk to the beach?
We stayed in the Reserve section, so it was about a 10 minute walk to the beach. They have shuttle busses to take you if you prefer. If you don't stay at the Reserve section, it is close to the beach.
0 votes
Is royal Service available in the Reserve?
The royal service is separate from the reserve. Does that answer your question
0 votes
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mi sobrina y sobrino utilizó el Club de niños diariamente y me encantó, incluyendo proyectos de arte y una máquina de burbujas en las piscinas.
2 votes
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123456120
"remember to tip the housekeeping, trust me it will pay off ;-)"
"the area we were in was the 1400"s"
"Second floor in Reserve Family areas is preferred for privacy and limited walk up."
"Pool-side ONLY"
"no beach views at the reserve"
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12345620
PRICE RANGE
US$318 - US$1,372 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
170
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