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The Reserve at Paradisus Punta Cana

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The Reserve at Paradisus Punta Cana
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4,825 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Punta Cana
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Showing 3,350: English reviews
Grimsby, Canada
Reviewed 2 weeks ago via mobile

The Reserve is one of the most amazing hotels I have ever been to. The food is amazing and always fresh. The pool and the beach are amazing places to be. The staff are so nice especially Raynol Tamayo he was amazing and taught me a few things about baseball. Just overall an amazing place and I will definitely be...

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Thank Evanvander17
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Evanvander17, Thank you for the time you have dedicated to review about your experience at our The Reserve at Paradisus Punta Cana Resort. I feel very happy to learn that you have enjoyed the time at our hotel. I really appreciate your especial mention about the service provided by Raynold Tamayo. Rest assure that I will share your kind...

Reviewed 2 weeks ago

Starting off we are Melia "Circle" members. Basically that means that we invested cash during what is like a time share presentation because we believed that Melia could deliver us a consistently good experience from year to year. We have been to zillions of timeshare presentations and I have an MBA so i looked at it from a financial angle...

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2Thank Paul B
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Paul B, I would like to thank you for your loyalty in selecting our The Reserve at Paradisus Punta Cana Resort for the fourth time. I feel very happy to learn that your overall experience while under our care has been memorable and sincerely appreciate the time you have dedicated to write this review. I really thank you for...

Reviewed 2 weeks ago via mobile

Luis Santana ,Santos frias,ambiorix mesa, Ramon Ramirez,jairo minier venita Mercedes were so so awesome while I was on this trip! I came with some of my friends for spring break and they were super personable remembering our names and always coming up to check on us. They seemed genuinely happy to be working here and made our experience so much...

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Thank Taylor W
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Taylor W, I would like to thank you for sharing with us your experience and also for recommending our hotel to future travellers. Be sure I will share your comments with Luis Santana, Santos Frías, Ambiorix Mesa, Ramón Ramírez, Jairo Minier and Benita Mercedes and continue to encourage them to keep improving the quality of service and friendliness. Thank...

Reviewed 2 weeks ago via mobile

This resort is very nice for families and friends. The entertainment is second to none, especially with Melvin Concepcion and Raynold tamayo who are extremely friendly. Food and drinks all inclusive. A+

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Thank Andrew T
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Andrew T, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana Resort for your recent vacation. I feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff, especially Melvin Concepción and Raynold Tamayo. Our associates are definitely the ones responsible of creating unforgettable holidays...

Reviewed 2 weeks ago via mobile

The hotel was amazing! All inclusive is the only way to stay! The staff is amazing always willing to be there for you. Activities with Raynold Tamayo and Melvin concepcion are the best and I loved it!

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Thank Steven A
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Steven A, Thank you for sharing your recent experience at our The Reserve at Paradisus Punta Cana Resort. I feel very happy to learn that you enjoyed your holidays in our facilities and I am much appreciated by your compliments to Raynold Tamayo and Melvin Concepción, who will be receiving your kind words. We look forward to provide you...

Reviewed 2 weeks ago via mobile

The food was excellent and there was lots of variety. I've never had fruit as juicy and fresh as the fruit at Paradisus. All meat and seafood was cooked and fried to perfection and I never had an issue with it. The staff was very friendly and more than willing to help at all times also very cute ;). Every...

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Helpful?
Thank Katie B
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Katie B, Thank you very much for reviewing about your experience at our The Reserve at Paradisus Punta Cana Resort. I feel very happy to learn that you enjoyed our facilities and the service provided by our team, specially Ramón Ramírez, Santos Frías, Luis Santana, Jairo Minier, Benita Mercedes, Narciso and Junior. I really appreciate your kind words and...

Davenport, Iowa
Reviewed 2 weeks ago via mobile

Our stay here has been amazing. My friend and I have never had such a great vacation. We have made so many friends such as Ramon Ramirez Luis Santana Santos Frias Jairo Minier Benita Mercedes at just the beach! Then we have met many people at the parties such as Neibi Frias. And at Yhi Spa we had such as...

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Thank bolgersolange
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear bolgersolange, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana Resort for your holidays. I feel very proud and grateful for your compliments on the efforts and dedication demonstrated by our associates. I consider them to be the driving force to our organization and I will make sure to share...

Reviewed 2 weeks ago via mobile

Very nice workers, nice and friendly work with kids very well, amazing food and service throughout the whole vacation,the best are ,Luis Florian and Rubert peres,Yonatan the towel guys, this was the best vacation, I wanna come back.

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Thank Nick P
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Nick P, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana Resort for your recent vacation. I feel proud and grateful for your compliments on the efforts and dedication demonstrated by our staff, specially Luis Florián, Ruber Pérez and Jonathan. They are definitely the ones responsible of creating unforgettable holidays...

Reviewed 2 weeks ago via mobile

I had a great family vacation here. The staff is wonderful and entertaining. The views are immaculate and amazing. The food is delicious and endless. I truly had a blast here and will definitely come back. 5 stars indeed! Luis Florian, raynold tamayo,Emilio Valdez, Jose reinoso,jose Luis de Los Santo ,Naomi jose

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Thank Javen R
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Javen R, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your recent holidays, as well as for letting us know about your experience. We are deeply honored by your comments towards the service provided by our staff, especially Luis Florián, Raynold Tamayo, Emilio Valdez, José Reinoso, José Luis...

Reviewed 2 weeks ago via mobile

An amazing resort on a beautiful beach. Plenty of activities to do throughout the day but also a very relaxing atmosphere; perfect for a family vacation. Staff is very attentive and friendly. Luis santana,Luis florian,santo frias,Ramon ramirez, jairo minier.

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Helpful?
Thank Maddy B
Paradisus P, Hotel Manager at The Reserve at Paradisus Punta Cana, responded to this review

Dear Maddy B, I would like to thank you for your preference in selecting our The Reserve at Paradisus Punta Cana for your recent holidays, as well as for letting us know about your experience. I feel ver happy to learn that you were able to enjoy every moment while you were under our care. I appreciate your compliments on...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Room Service
  • Free Internet
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Reserve at Paradisus Punta Cana

Address: Bavaro Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $401 - $1,017 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Punta Cana 5*
Number of rooms: 170
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Despegar.com, Prodigios Interactivos SA, Travelocity, Expedia, Hotels.com and Jetsetter so you can book your The Reserve at Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Top resorts Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#9 Family Hotel in Punta Cana
#14 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Punta Cana staff and other travellers.
399 questions
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Anderson, Indiana

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Questions? Get answers from The Reserve at Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a third floor room. Reserved Cabanas unclaimed by 10 AM are open to anyone so be around the pool at 10 to claim one as yours!”
 of 5 bubbles jimmV6293JP, 28 Mar 2017 | Read review
“Ask for an upstairs room if you get a choice, but they're all pretty loud. Don't stay on the Reserve side if you are looking for quiet.”
 of 5 bubbles GreenEB, 27 Mar 2017 | Read review
“Some ground floor room open into the pool”
 of 5 bubbles one2onephotography, 27 Mar 2017 | Read review
“Only stairs, so if you're bringing a stroller, ask for a ground level room!”
 of 5 bubbles lindsayl445, 26 Mar 2017 | Read review
“We were in the Reserve which is all 18 plus. WE had a private part of the beach, private pool and a restuarant.”
 of 5 bubbles P7649AKjane, 26 Mar 2017 | Read review
5 of 5