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The Westin Puntacana Resort & Club

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Traveller (1149)
Room & Suite (517)
Pool & Beach (454)
Overview
  • Excellent58%
  • Very good29%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“la yola”(74 reviews)
“free shuttle”(73 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Additional information
Offers from The Westin Puntacana Resort & Club
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Offers from The Westin Puntacana Resort & Club
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,181)
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1,003 results
Traveller rating
550
303
80
37
33
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Time of year
LanguageEnglish
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550
303
80
37
33
Show reviews that mention
All reviewsla yolafree shuttlepunta cana villagecigar barbrassa grillecological reserveindigenous eyesspg platinumheavenly bedfour pointsclose to the airporteco parkminutes from the airportshuttle servicebeautiful propertyrented a cardominican buffet
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1 - 5 of 1,003 reviews
Reviewed 1 week ago via mobile

My kids, my husband and I had a great time at The Westin Punta Cana. The property was well kept and the service was excellent. My 4 year old loved the kids pool because it was the perfect deep for him. The Beach area was...More

Thank Glenda P
Response from Puntacana Resor... a, Special Services Manager at The Westin Puntacana Resort & ClubResponded 4 days ago

Dear Glenda P, It was very kind of you to take the time to recommend The Westin at Puntacana Resort & Club. It takes a team to keep our property in tip top shape and to be able to offer the detailed service we provide...More

Reviewed 1 week ago

Although not your typical large resort with a magnitude of facilities. They have everything you need to enjoy a relaxing Caribbean vacation. The beach shore with white sands was to dream for. Amazing large pool!. The best part: taking the shuttle to the Six Senses...More

Thank SunnyPilot
Response from Puntacana Resor... a, Special Services Manager at The Westin Puntacana Resort & ClubResponded 1 week ago

Dear SunnyPilot, Thank you for taking the time to recommend The Westin at Puntacana Resort and Club. We are pleased to know you enjoyed your stay and found so much to do with easy transportation. We hope to welcome you back again soon!

Reviewed 2 weeks ago via mobile

I met one of the staff in the restaurant who was really helpful, motivated and supportive in all means, his name is Jose Alberto. He was one of the good things that happened to us in our trip. Regarding the hotel services and facilities, I...More

1  Thank majednkahil
Response from Puntacana Resor... a, Special Services Manager at The Westin Puntacana Resort & ClubResponded 2 weeks ago

Dear majednkahil, Thank you for taking the time to write your comments on your recent stay at the Westin at Puntacana Resort & Club. We are glad that you found Jose Alberto's assistance helpful and we will let him know. We find unfortunate that your...More

Reviewed 3 weeks ago

As with any island property the check-in takes longer than you desire. One day they will realize the quicker you check people in the quicker we spend money at your property. Being Platinum will not get you any perks, no upgrades and I have read...More

1  Thank spgISLANDtraveler
Response from Puntacana Resor... a, Special Services Manager at The Westin Puntacana Resort & ClubResponded 2 weeks ago

Dear spgISLANDtraveler, We would like to thank you for taking the time to write your recommendations and comments on your recent stay at The Westin at Puntacana Resort & Club. We are thrilled to read your comments on our staff. We strive to give our...More

Reviewed 3 weeks ago via mobile

I stayed at this resort for 11 days and had over all a good experience. I think a lot of the staff needs more training to provide a customer service that live up to ecpectstions that such a beautiful resort brings. The beach restaurant took...More

1  Thank Marcel B
Response from Puntacana Resor... a, Special Services Manager at The Westin Puntacana Resort & ClubResponded 3 weeks ago

Dear Marcel B, Thank you for your review which we will be sharing with the head of departments. Your comments are very important to us as we work daily to attend every detail and achieve better service when needed. Victor will be very happy to...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$158 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Punta Cana
#36 On the Beach Hotel in Punta Cana
#36 Spa Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$417 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Punta Cana
#36 On the Beach Hotel in Punta Cana
#36 Spa Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1149)
Room & Suite (517)
Pool & Beach (454)
Dining (167)
Amenities (65)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Alex K
June 9, 2018|
Answer
Response from Puntacana Resor... a | Property representative |
Dear Alex K, We do not have a shuttle to and from the airport, our complementary shuttle just runs around the resort.. We can help arrange your transportation, please be so kind to send your flight information to... More
0
Votes
Alex K
June 9, 2018|
AnswerShow all 4 answers
Response from Puntacana Resor... a | Property representative |
Dear Alex K, Thank you so much for your loyalty, as a Platinum guest at the check in time you can choose continental breakfast as benefit.
0
Votes
Southerner12
May 25, 2018|
AnswerShow all 6 answers
Response from Michael M | Reviewed this property |
We used USD for tips everyday. MM
0
Votes
Room Tips
"Above Lobby gives you direct ocean views and the room is Standard!!"
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"Take care of your bartenders and the service will be worth it"
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"Chose the east or west wing of the hotel by considering if you want your balcony to have afternoon or morning..."
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"Best views are farther from the lobby."
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