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The Westin Puntacana Resort & Club

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1 room 2 adults 0 children
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The Westin Puntacana Resort & Club
The Westin Puntacana Resort & Club
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902 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Puntacana Resort & Club
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Showing 779: English reviews
Morrow, United States
Reviewed 3 weeks ago via mobile

Chose this resort because I was looking for a relaxing getaway. They more than delivered. Beach was beautiful. The pool was very nice. The restaurants were good - great, depending on your choice. The hotel staff was great, but don't expect the same speed of service that you would get in the U.S. staff members Thomas and Alexandra were extremely...

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Helpful?
1Thank Richard C
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Richard C, Thank you for have chosen us as your vacation destination and for your recommendation. We are glad you have enjoyed our beautiful paradise and that you have dedicated a moment out of your valuable time to share your opinion about us with other travelers around the world. We deeply thank you for highlight the service provided by...

Mukilteo, Washington
Reviewed 3 weeks ago

I wanted to give kudos to Alejandra Morel, who was so very helpful with assisting us on our bookings of tours, and just always there with a smile and a great attitude...thanks so much, we appreciated your warm and gracious personality. Also a special thanks to Maximo, who works at the front end taking care of guests as they come...

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Helpful?
1Thank Mlrtyme
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Mlrtyme, We would like to thank you for posting such a nice comment about your first visit to our resort, we are proud of ourselves to know that we received the excellence service that you deserve. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We will share your comments with our...

Reviewed 3 weeks ago via mobile

We met bartender Kenia and she is AWESOME! She makes the best drinks! Even more special, Kenia made us feel like family. I hope she's stilling employed at The Westin Puntacana Resort & Cana when we return next year.

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Helpful?
2Thank Tanya B
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Tanya B, We deeply thank you for sharing your review with us, to know that our effort was worth it fills us of joy and happiness since it’s our main goal to make of each of our guests vacations an unforgettable experience, we assure you that Kenia will be congratulated from our part and from yours to read your...

Canada
Reviewed 3 weeks ago

Let’s start off by simply saying “Wow!”. I know it’s a repeat statement of most other posts, but this a 3 year old property, with all the amenities, services, professionalism and friendliness I’ve come to expect while staying at Westin properties…only this one is right on the beach with palm trees and wonderful ocean breeze. Before I get into more...

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Helpful?
6Thank Crobertsca
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Crobertsca, We want to said wow! and to thank you for taking the time to post this amazing review, we loved your comments and tips for the travelers. We care about every detail our valued guests can provide to us and we can read that you enjoyed our resort and surroundings very much. It's always a pleasure to welcome...

Blaine, Minnesota
Reviewed 4 weeks ago via mobile

I was impressed with the resort. The hotel is situated so that every room has a beautiful view of the ocean and courtyard including the pool. The rooms were nicely appointed and clean. The lobby bar was awesome. The bartenders (Francisco and Mr. Santana because I can't remember his first name) were the best. They were very positive, upbeat, friendly,...

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Helpful?
2Thank Dang22391
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Dang22391, We deeply thank you for sharing your review with us, to know that our effort was worth it fills us of joy and happiness since it’s our main goal to make of each of our guests vacations an unforgettable experience, we assure you that our associates Francisco and Milciades mentioned on this comment will be congratulated from our...

Altamonte Springs, Florida
Reviewed 4 weeks ago via mobile

Had an amazing time at the hotel! Very spacios rooms, great balcony overlooking the pool area. Special thanks to Kelvin at the Kite Bar for being so friendly, attentive, and giving us great suggestions! We'll definitely be back!

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Helpful?
2Thank MariaHurtado
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear MariaHurtado, We deeply thank you for sharing your review with us, to know that our effort was worth it fills us of joy and happiness since it’s our main goal to make of each of our guests vacations an unforgettable experience. We are also encouraged by your comments about our great staff and of the exceptional service you received...

New York City, New York
Reviewed 4 weeks ago via mobile

Loved the Westin Punta Cana.We wanted a quiet vacation to just enjoy the beach and this place was perfect.Our room was very spacious with a huge bathroom.The Hotel is beautiful and new.The beach was the most beautiful beach I have been in any punta cana resort.So quiet and calm.Great service,delicious drinks,Food was ok nothing to die for.Loved the restaurant at...

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Helpful?
1Thank NRNYC
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear NRNYC, We would like to thank you for your fantastic review, we're glad to hear that you had such a great time in our resort and enjoyed the beautiful beach, facilities, delicious food and attentive service of our people. We hope to welcome you back near future! Best Regards

Reviewed 4 weeks ago

We stayed at the Westin for 5 nights and enjoyed ourselves very much! The room was beautiful and spacious with an awesome view of the ocean. The staff is very attentive and friendly but professional. We especially want to compliment Jose Caceres at the pool. We couldn't have asked for better service. We loved the food at the Brassa Grill...

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Helpful?
1Thank Stephanie B
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Stephanie B, We would like to thank you for posting such a nice comment about your first visit to our resort,Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Thank you for singling out our associate; Jose Caceres and his exemplary service, a copy of your...

Reviewed 4 weeks ago

Guys getaway & we had a great time at this hotel. Close to the airport, beautiful hotel & the best bartender / drinks I've ever had. The rest of the staff was a bit distant, maybe a language barrier, but Francisco Gomez was helpful, friendly & entertaining! We caught him at a small bar by the pool filling in &...

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1Thank Truen J
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Truen J, We deeply thank you for sharing your review with us, to know that our effort was worth it fills us of joy and happiness since it’s our main goal to make of each of our guests vacations an unforgettable experience, we assure you that our associate Francisco Gomez mentioned on this comment will be congratulated him from...

Westwood, Massachusetts
Reviewed 4 weeks ago

This was my second stay at the Westin Punta Cana. First trip was 2 years ago with my husband and 2 daughters. This time it was just my 16 yo daughter and myself. We chose to go back because we loved it so much the first time. Unfortunately, my review is tainted because I got very sick from eating something...

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Helpful?
2Thank barley03
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear barley03, We would like to thank you for taking the time to post this nice review, your kind comments about our staff are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We were very concerned about your comments because we did not recognize the problem while you were here...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $212 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#36 Spa Hotel in Punta Cana
#37 On the Beach Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Puntacana Resort & Club staff and other travellers.
116 questions
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Questions? Get answers from The Westin Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor center”
cmm2966, 20 Apr 2017 | Read review
“The upper rooms along the pool have nice views.”
Mlrtyme, 31 Mar 2017 | Read review
“Every room seemed to have an ocean view & the balconies were ample.”
truenj, 23 Mar 2017 | Read review
“Appears that all upper floor rooms have a great view. We were on the 4th floor.”
411pauletteg, 11 Mar 2017 | Read review
“Higher Floor rooms have better view”
fielda2016, 7 Mar 2017 | Read review
5 of 5