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The Westin Puntacana Resort & Club

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The Westin Puntacana Resort & Club
The Westin Puntacana Resort & Club
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902 Reviews from our TripAdvisor Community

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Showing 779: English reviews
Providence, Rhode Island
Reviewed 31 December 2015

I really enjoyed my visit here. The bedroom was great and the pool and beach were both well kept. The food was lack luster at best. The best meal we had was the chicken tacos at the beach side pool. The staff was very accommodating.

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Helpful?
2Thank aepelletier1
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear aepelletier1, It is a pleasure for us to find this great review as you named it, even more to know that you really enjoyed and had a quality time in our property. Thank you so much for taking the time to share this on TripAdvisor, and for mentioning the things that made your stay. Hope to see you in...

Baltimore, Maryland
Reviewed 31 December 2015

Just came back yesterday from 6 nights at this property with my family. What a great location (5 minutes from the airport) and atmosphere. The property is clean and kept up well and the views were gorgeous. The pool and ocean are great and loved the pool side grill. The service was incredible from the Dr. Miguel on site, to...

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2Thank YalePats
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear YalePats, It is a real pleasure to read this great review about your recent stay with us, thank you for taking the time to share it with other people and even more for advising them to come and discover our magic destination. We are more than proud to know that your stay was as great as you describe because...

New York City, New York
Reviewed 30 December 2015

This property is a wonderful place for couples or families. Right from the time we checked in, our experience has been great. A special thank you to Shaul Gil. The property is shaped like a "U", so almost every room has some type of ocean front view. The evenings are just great to sit by the beach or walk on...

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2Thank Enjoy T
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear em b, Thank you so much for taking the time to share your comments about your stay with us. We are more than happy to know that you had a nice time in our property and thank you for mentioning Shaul and his good job, we are copying RRHH so then can proceed with the recognition that he deserved....

Reviewed 29 December 2015

We just finished our family holiday at the Westin Puntacana. The resort is at a great location, only 10 minutes from the airport and on a beautiful beach only steps from the room. The staff is extremely accommodating and very friendly and hospitable. Rooms are large, modern and clean with balconies overlooking the pool and beach. We spent 5 nights,...

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Thank Davido0823
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear David0823, Definitely your review is an important key for us to keep doing the good things we are doing, thank you for sharing you comments about your last visit to our property. Thank you for the special recognition to Playa Blanca, all your good experiance is part of our goal, to make memorable moments that remain even after your...

New York City, New York
Reviewed 29 December 2015

My husband and I are Starwood Gold members. This is by far the worst Westin. We would highly recommend not staying here. The beach is nice. The pool was freezing and the jacuzzi, which had bacteria floating in it, was broken. 1. Our room smelled like it had mold and mildew. It was terrible. My husband left with an upper...

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13Thank Jill H
Merrick, New York
Reviewed 28 December 2015

My wife and I visited the weekend (Thurs - Sun) before Christmas for a quick getaway. We don't get to travel often without our children and were looking for some nice weather and relaxation. What we got was so much more! The hotel is great. We were able to stay in one of the Punta Cana Suites (2 available) and...

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1Thank Matt K
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Matt K, Thank you so much for taking the time to leave this amazing review about your stay with us on TripAdvisor. We are more than glad to read that the best part of your stay was made by our staff, be assured that each of them will be really happy to know that they achieved their purpose, make...

Reviewed 24 December 2015

Pros: White sand beaches, tranquility, spacious clean room, on site restaurants Cons: not ideal for business trips since location is secluded; patchy wifi. Heads up: Avoid front desk rep - Wilmin m. He failed to notify amenities including number of restaurants onsite; breakfast timing and upgrade, yoga included classes, gym location, village location for shops and restaurants. I had to...

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1Thank Preethy A
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Preethy A, We are relly sorry that your experience with us was not what we were expectring,is something that does not happen very often and we feel bad when a guest leaves with a bad impression of our services, especially in case that the staff does not react as they should, which seems to be what happened in this...

Riga
Reviewed 23 December 2015

This hotel, within the Punta Cana complex, although not all-inclusive, offers a level of service higher than the nearby all-inclusives. Rooms are large, and offer ocean views with balconies. Amazing beach and great staff who are well trained and attentive to details. Easy airport/area courtesy transport.

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Thank Marc B
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Marc B, Thank you for sharing your comments about your experience with us in Tripadvisor. We really appreciate the good reviews about our staff and the hotel and facilities it self. We hope to see you again. Best Regards.

Reviewed 22 December 2015

We love our spacious corner room, next to pool, jacuzzi and steps from the beach. The staff are super friendly and efficient. The hotel is brand new, beautiful landscaping. They have amazing complimentary yoga classes at 8am and Zumba classes at 4 pm daily at the beach front gazebo...awesome way to relax and unwind during your vacation....really love the outdoor...

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2Thank Luv2GoOnVacation
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear Luv2GoOnVacation, We can only say thank you very much for such a grear review.!! Thank you for recognize our staff quality service, specially Annie, she is getting an special recognition for this. And for sharing your experience with others, we will not let you down and keep working hard so when you come and visit us again we will...

Washington DC, District of Columbia
Reviewed 21 December 2015

I don't know if we've ever stayed at a hotel where all the staff -- from the front desk to the chef to the Zumba instructors to the men painting the stair wells -- were so consistently nice. We were there the week before Christmas and it was a complete pleasure. The breakfast is great. The food in the restaurants...

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3Thank CDinDC20009
Puntacana Resor... a, General Manager at The Westin Puntacana Resort & Club, responded to this review

Dear CDinDC20009, Your review will help with our quest in excellence and your comments are very positive and we will check everything to make it better. We are sharing these with our executive team to evaluate your suggestion about the water. I can guarantee that al our staff will be told of your comments and how special it made you...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Puntacana Resort & Club

Address: Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $213 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Puntacana Resort & Club 4.5*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#35 Spa Hotel in Punta Cana
#36 On the Beach Hotel in Punta Cana
#37 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Puntacana Resort & Club staff and other travellers.
116 questions
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Questions? Get answers from The Westin Puntacana Resort & Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor center”
cmm2966, 20 Apr 2017 | Read review
“The upper rooms along the pool have nice views.”
Mlrtyme, 31 Mar 2017 | Read review
“Every room seemed to have an ocean view & the balconies were ample.”
truenj, 23 Mar 2017 | Read review
“Appears that all upper floor rooms have a great view. We were on the 4th floor.”
411pauletteg, 11 Mar 2017 | Read review
“Higher Floor rooms have better view”
fielda2016, 7 Mar 2017 | Read review
5 of 5