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We were terribly disappointed with our experience. The first room we were provided had mold on the walls and a ceiling fan that made a grinding noise so loud you could here it down the hall. We were provided another room where the air conditioning...More
1 Thank gailvoss56
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta CanaResponded yesterday
Thank you for choosing RIU Hotels and Resorts once again for your wedding anniversary.
We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea...More
Wouldn't recommend the hotel to anyone. The rooms stink and are very dated. Air conditioner doesn't exist and needs at least filter change. Many cockrochs in a room. Swimming pool tiles missing. Restaurant meals are poor quality. However staff are very nice and friendly. Disappointed...More
I don't know where to start from, hotel design is great and staff are OK some of them as far as you tip them , but there is so many problems with this hotel.
1.electricty keep cutting out as result WiFi.
2.salad and sea foods...More
I had to stay here overnight. My flight to Jamaica had to be diverted.
Driving up to it looked amazing but I was soon brought back down to earth with a bump.
The room I was given was disgusting. I wouldn't let my dog stay...More
2 Thank lulujem
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta CanaResponded 2 days ago
Thank you for taking the time to give us your feedback and for expressing your concerns.
We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an...More
This was my first time to an all inclusive resort and I was wondering if I would like it or not. But the staff at this place was simply amazing. The front desk man ramando (sp) helped us with anything we needed. Then at the...More
Additional Information about Hotel Riu Palace Punta Cana
Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Location: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range:US$167 - US$465 (Based on Average Rates for a Standard Room)
Hotel Class: 4 star
Number of rooms: 612
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$167 - US$465 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#58 Luxury Hotel in Punta Cana
#60 Top resorts Hotel in Punta Cana
#63 Spa Hotel in Punta Cana
#64 On the Beach Hotel in Punta Cana
Number of rooms
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We are getting there next month as well, I'm thinking of bringing air fresheners for our guests just in case. The hotel should really address this issue have you tried contacting them about this I have and I haven't gotten a... More
We are getting there next month as well, I'm thinking of bringing air fresheners for our guests just in case. The hotel should really address this issue have you tried contacting them about this I have and I haven't gotten a response.