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Hotel Riu Palace Punta Cana

08/05/2017 09/05/2017
1 room 2 adults 0 children
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Hotel Riu Palace Punta Cana
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4,822 Reviews from our TripAdvisor Community

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Showing 3,282: English reviews
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Reviewed yesterday NEWvia mobile

Of all the "All Inclusive" trips we've been on this was one of the more disappointing. Pros: beautiful scenery, nice pool, easy beach access & not too expensive, decent food, & nice waiters. Cons: The check in staff was beyond rude and seemed inconvenienced by us even being there. They gave us a room that hadn't been cleaned... still had...

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Thank Lauren L
Duluth, Minnesota
Reviewed yesterday NEW

This was a last minute vacation. The price was right and the location was excellent. We loved the closeness to the airport and the free shuttle from Delta Vacations.The resort was ok. It is old and everyone says in need of remodel I just don't know where they could start. It was beautiful in it's time I'm sure with the...

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Thank rochelle z
Bothell, Washington
Reviewed 2 days ago NEW

The place is for adults only. We were there only for three days but that was enough for not doing anything. The service was good and quick, and people were helpful. Bars were well staffed, entertainment was interesting. The room was clean and redone everyday with a nightly service. This trip was a good experience.

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1Thank WojtekLisicki
Louisville, Kentucky, United States
Reviewed 4 days ago NEW

Family visited Dominican Republic for Spring Break --- our 3rd time to this resort in the last 4 years.[the picture of this large pool is from an adjoining RIU resort, NOT the RIU PALACE BAVARO] FIRST OF ALL,,,we love the DR -- relatively $ and easy travel from the southeast U.S. The Dominicans are warm and welcoming. The weather is...

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4Thank John H
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta Cana, responded to this review

Dear guest, Thank you very much for choosing the Riu Palace Punta Cana a third time for your family vacations. We are glad that you overall enjoyed your stay. We were very surprised to read your comments about our staff. Service is one of our key values and our staff is constantly trained in order to offer the highest of...

Hogansburg
Reviewed 4 days ago NEWvia mobile

We stayed the week of April 14, 2017. My husband and I traveled with our eldest son and his girlfriend. Upon arriving check-in was smooth. Staff was friendly and very accommodating. Our room was ready upon arrival at 2:00pm. We were brought to our room (we stayed on second floor) with a view off to the side of the hotel...

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5Thank melissabero
Reviewed 5 days ago NEW

We went to this resort on 4/9/17. First of all the airport is poorly labeled. You must pay a tax to get in but there is no one to tell you where to pay this tax. After we got to the resort check in was pretty painless. When we got to the room the musty smell was horrible. We were...

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3Thank Kerry K
Brussels, Belgium
Reviewed 5 days ago NEW

Well located with nice buildings, inner court and beautiful beach. The rooms are spacious and clean. The hotel is however a little bit outdated. It could be beautiful again with some paint on the walls and especially around the swimming pool area. The reception desk is a disaster. People are very unfriendly and completely incompetent. Nobody speaks English. Fortunately we...

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2Thank albertbrussels
Rochester, New York
Reviewed 1 week ago

My boyfriend and I arrived on March 22, 2017. We were greeted at the check-in by Rosendo, who was very friendly. When we were shown to our room, the view was nice but the musty smell was overwhelming. We asked if we could be moved to another room, which Rosendo accommodated us very quickly. The 2nd room still had a...

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4Thank Anne R
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Punta Cana, responded to this review

Dear guest, Many thanks for choosing RIU Hotels and Resorts for your holidays and sharing your experience with us. We are glad to read that you enjoyed the gorgeous beach and that our cleanliness, our entertainment offer and the pool area with plenty of lounges and umbrellas was to your satisfaction. Humidity is something very typical of a tropical climate,...

West Chester, Pennsylvania
Reviewed 1 week ago

We just got back from here and while I had doubts after reading some reviews we quickly forgot about the bad ones. Some things in reviews were true. We had a sweet and after two nights the AC was not working right, they quickly switched us to another sweet. The hotel was clean and although our second room was on...

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8Thank jerrys99
Toronto, Canada
Reviewed 1 week ago via mobile

We stayed in one of the least expensive rooms and we were surprised at how clean and modern it was. The walk-in rain shower was lovely. The room was huge with a great layout. We would reccomend getting a room with a balcony overlooking the pool. The resort is small but connected to three other, larger Riu resorts. The best...

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4Thank 155019AmandaM

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana * Inside the Riu Resort, along with the Riu Palace Macao, Riu Palace Bavaro, Riu Naiboa hotels and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * 4-story building * Surrounded by 63,000 m2 / 75,000 sq. Yards of lush gardens * Complimentary sun loungers on the beach * 50 km / 31 miles from Hig??Ey * 30 km / 19 miles from Punta Cana Int???L. Airport ... more   less 

Additional Information about Hotel Riu Palace Punta Cana

Address: Playa de Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $245 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Punta Cana 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Riu Palace Punta Cana Hotel Punta Cana
Punta Cana Riu Palace
Riu Palace Hotel Punta Cana
Hotel Style:
#43 Romantic Hotel in Punta Cana
#44 Family Hotel in Punta Cana
#56 Luxury Hotel in Punta Cana
#58 Top resorts Hotel in Punta Cana
#59 Spa Hotel in Punta Cana
#61 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Punta Cana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room as near to the seaside as possible. So you stay away from the entertainment noise at night.”
albertbrussels, 21 Apr 2017 | Read review
“Avoid top floor sometimes elevators don't work”
jerrys99, 18 Apr 2017 | Read review
“Upgrade, budget room was disgusting in that it smelled and everything was moist due to humidity”
marysP1604CP, 17 Apr 2017 | Read review
“Rooms over looking pool ,any floor exceptional”
bluemarlin100pc, 15 Apr 2017 | Read review
“My room closer to the lobby offered a quieter environment than those located nearer the pool due to late night drunkenness.”
indodeb, 14 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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