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    Tortuga Bay Hotel Puntacana Resort & Club

    Punta Cana 23000, Dominican Republic
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (436)
    Room & Suite (268)
    Pool & Beach (168)
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    Overview

    • Excellent85%
    • Very good9%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “la yola” (87 reviews)
    “villa manager” (88 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Iberostar Grand Hotel Bavaro
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    Zoetry Agua Punta Cana
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    The Reserve at Paradisus Palma Real
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 7 October 2012

    This hotel was a fantastic experience from start to finish. The pick-up at the airport and whisking thru customs and right to the hotel was amazing! It was truly an experience that we have never had anywhere else. We were at the hotel within 25...More

    Helpful?12  
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club

    Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member...More

    Reviewed 28 August 2012

    We were looking for a quiet place to relax and celebrate our 30th Anniversary. Tortuga Bay exceeded our expectations and provided a perfect place to enjoy paradise. The VIP Airport experience was everything we had read about. How nice, to be escorted through a hot,...More

    Helpful?7  
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club

    Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member...More

    Reviewed 25 August 2012

    I am truthful to say I was a bit hesitant to visit Tortuga Bay, Punta Cana for low level of service. I guess I have been spoilt over the years by visiting top properties and locations in the world hence I have a very high...More

    Helpful?22  
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club

    Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member...More

    Reviewed 17 August 2012

    We have just returned home from our second trip to tortuga. I didn't think the service and property could have been any better than the first time, but I was sooo wrong. The welcome at the foot of the plane was once again perfect. The...More

    Helpful?6  
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club

    Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member...More

    Reviewed 14 August 2012

    From the moment you step off the plane you are greeted by a staff employee. They whisk you away(and they were nice enough to take my husbands daughter and family and friend thru), to a private area to get thru airport. note it is a...More

    Helpful?5  
    Response from vcalcerano, General Manager at Tortuga Bay Hotel Puntacana Resort & Club

    Dear Sir, We appreciate your comments regarding your stay at Tortuga Bay Hotel on Tripadvisor! It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Laundry Service
    • Concierge
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Golf Course
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$593 - US$1,698 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Punta Cana
    • #4 On the Beach Hotel in Punta Cana
    • #4 Spa Hotel in Punta Cana
    • #4 Luxury Hotel in Punta Cana
    • #5 Family Hotel in Punta Cana
    Photos
    Traveller (436)
    Room & Suite (268)
    Pool & Beach (168)
    Dining (71)
    Nearby
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    Nearby Restaurants
    Zen
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Amanda S
    Hello, Is this an "all inclusive" package when you book your stay here?
    22 March 2017|
    Answer Show all 3 answers
    Response from David M | Reviewed this property |
    Yes it is, seems expensive at the time but not at the end of the holiday !!!
    0
    Votes
    bpwiegand
    How is the seaweed issue? This seems like a recurring comment and unsure whether this is a seasonal issue, one related to El Niño, or a permanent problem.
    14 February 2017|
    Answer Show all 2 answers
    Response from Francisco G | Reviewed this property |
    The hotel has installed a barrier that protects the beach of seaweed. It is like swimming in your own ocean pool.
    1
    Vote
    mmussman1215
    do they have stand up paddle board
    22 November 2016|
    Answer
    Response from Madzech | Reviewed this property |
    No they do not
    0
    Votes
    Room Tips
    "Spend the extra money on the ocean front villa. It's worth it."
    Read review
    "Beautiful two bedroom room,"
    Read review
    "Ocean Front Junior Suite Offers The Best Views Because Of The Upper Level!!"
    Read review
    "If you don't have children, you might want one of the buildings away from all of the action."
    Read review