Occidental Caribe
Carretera Macao - Arena Gorda, Punta Cana 23301 Dominican Republic
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US$777
Breakfast included
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US$777
Breakfast included
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US$726
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About
#81 of 93 all-inclusives in Dominican Republic
Location
Cleanliness
Service
Value
Finding an ideal family-friendly all-inclusive resort in Punta Cana does not have to be difficult. Welcome to Occidental Caribe, a nice option for travelers like you.
As your “home away from home,” the all-inclusive resort rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is easy, with paid internet access available.
Guests have access to a 24 hour front desk, room service, and a concierge while staying at Occidental Caribe. In addition, the hotel offers 3 pools and incredible grounds, which will help make your Punta Cana trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
Occidental Caribe puts the best of Punta Cana at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Parking
Paid wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Iron
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
French, Russian, Spanish, German
Location
76Somewhat walkable
Grade: 76 out of 100
19Restaurantswithin 1 km
4Attractionswithin 1 km
Carretera Macao - Arena Gorda, Punta Cana 23301 Dominican Republic
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Rental CarsSee car hire from US$27/day
15903Reviews1402Q+A100Room tips
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Overall I enjoyed my stay at this hotel. It's a nice hotel but old. The last couple of days I've seen renovation happening in some rooms so that's good for the future occupants. The food at restaurants were good and the buffet had lots of variety however sometimes the food is not flavorful. The beach is very nice and the water is generally clean. The pools are nice as well. In most common elements there is no Air Conditioning which makes it really hot in the evening. The sportsbar area stinks as well as the Discoteca where there's no AC and has a really bad smells. Also the music there is all Latino music, no trance or Euro, which is a shame. Also, they do not give you a schedule of daily activities which sucks. But also they do not have good entertainment on the beach (no beach party for example) and no activity schedules on order to bring people together (it's more like you are on your own). Rooms are nice and clean , however they are not sound proof. I woke up early in the morning because of noises and bangs from outside my room. Also hot water is an issue, hot water pressure is very low. Overall it was a nice stay.…
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
NON SPANISH SPEAKING PEOPLE STAY CLEAR OF THIS HOTEL Staff are very arrogant and very disrespectful if you do not speak spanish. You will be ignored or just not served if you respond in anything other than spanish. We spent 6 days at this resort and we were never offered good service. Room keys do not work, in the rooms there are stains everywhere.On the bed sheets, on the blankets, on the shower towels. At the restaurants you are given unwashed silverware, stains can be found on the table cloths. We are from Montreal and at our Welcome briefing we were sold that this was PUNTA CANADA as there are a lot of people from Canada who go to the city to escape the cold winter climate, but staying at this resort was anything but a home away from home. Just to give you an example, we received a better service from the shuttle driver that brought us from the resort to the airport on our last day than we received throughout our 6 day stay. This was our first and last day at this resort. Highly do not recommend this hotel…
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alvaro Fontenla, Dueño at Occidental Caribe
Responded 4 days ago
Dear Jasonethier55. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal experience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Punta Cana. Best regards, Álvaro Fontenla Director Occidental Caribe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to note that is spend a month at a time on my stays. First stayed before the covid issue and wanted to come back since. We finally managed this in May 2023 and now again in November 2023. I was a bit taken back with the condition of the resort when arriving in May. However, I also took into account the loss that Barceló must have taken during the pandemic. I understood and as usual the staff throughout the resort made up for this! Truly the majority of the staff from the buffet to the house keeping to the front desk and the bars as well as all across the many areas in which it takes to make a resort run. Are cheerful and extremely helpful I have come to consider many my true friends. Arriving in November I am missing a few faces but I am sure they are moving up and onwards within the Barcelo company. Since our stay in November there has been a huge amount of progress with renovations and maintenance. The new room sliding doors (which was a problem in May) have been all replaces. The Entry doors to the rooms have all been readjusted along with the A/C has been keeping the room completely cool throughout the day and evening (I do keep my curtains closed while not in the room during the day). There were many workers on the roof making repairs and maintaining, along with painters all throughout the resort. Each Working hard on the exterior and interior. I noticed new silverware in the buffet. BUT the biggest item I noticed was NEW POOL CHAIRS! Whoop! Taking the plastic wrap off was a pleasure! Once these chairs were all placed at the pool areas they moved all the older pool chairs to the BEACH! OUTSTANDING! If you’ve been to the resort recently you know they were in dire need of replacing the BEACH CHAIRS. I also noticed new signs and video screens throughout the resort. This was not a big deal to me personally but it did show me that upgrades were being done and completed. I must say that the WEBSITE has also made strides. It had become very difficult for me to make a reservation online and the discounts to apply correctly. I would have to end up calling the main line to make the reservation. That was a big deal for me actually. I have now made several reservations via the website with no issues. I personally choose to stay on the left side of the resort by the CALM pool area if you will. The other side has fun happening all day and sometimes can be heard in your room over there. I always get the beach view and no matter which room I have been given. It has been perfect! During our May stay I only changed rooms due to the A/C problem. This change came with no issues at all from the front desk staff. While choosing not to have noise all day I do have the 3 hour night entertainment noise. For me this is not an issue. I retire early has I am a morning person. So while the entertainment is happening downstairs below me I am listening to my meditation music on higher volume. No problem for me. Saturday would be the only day that the CALM pool would be on HIGH. The POOL PARTY happens and it is a hoot to behold. I don’t mind it at all! The BEACH I have to say is the best I have been to in the area. The white sand is fabulous here. However, having so many Palm Trees is wonderful. There is always your breeze and always shade to be found if you want it. You do not have 100 guests under 5 trees. That is a nice treat. They clean the beach each morning and have security on the beach even at sunrise and sunset. Security actually can be seen throughout the resort at any hour but it is a great feeling walking down to the beach early morning for the sunrise and just feel looked after. I personally bring enough cash for tipping the staff. When you are getting a great all inclusive deal with food and drinks included. I feel tips are a must. The staff works extremely hard for everyone and All day long! Days on end! Much deserved indeed. I really felt a need to write this review as it seems that most only make a review when not happy. More need to actually write when they are pleased. This gives a true review rating. Everyone deserves a true rating good or bad. The resort deserves this for all their hard work and efforts. The guests deserve this to make an informative decision.…
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Some weekends can be overwhelming with action. Maybe use a Saturday to relax on the beach or even...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This hotel is dirty we had cockroaches in our washroom and we paid for a premium level room no one cares or provides any good service I recommend you go to another hotel don’t waste ur hard earned money
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alvaro Fontenla, Dueño at Occidental Caribe
Responded 4 days ago
Dear Sangherad2023. Thank you for taking the time to write a review about your stay in our resort. Please receive our apologies for falling short of your expectations. Please be certain that we’ve taken your comments seriously and we will ensure that situations like these will not happen in the future. We do however hope that, as we continue to work towards enhancing our product, you may decide to give us another opportunity to serve you better in the future. Best Regards, Álvaro Fontenla Director Occidental Caribe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went with my husband to celebrate our 20th wedding anniversary. It was recommended by friends and we weren’t disappointed at all. Great food, we also enjoyed all the a la carte Restaurant. The pool near the Lobby was very relaxing and always clean. Exceptional beach. Overall great couple getaway.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Alright value for money, would have appreciated a tiny bit cleaner room, updated maps. My sister and I found ourselves jealous of resort nextdoor the RIU, sounded like the guests over there were having lots more fun, get a DJ.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alvaro Fontenla, Dueño at Occidental Caribe
Responded 4 days ago
Dear Mercedes989. We would like to thank you for your preference in selecting our Occidental Caribe hotel for your holidays in Punta Cana, as well as for taking the time to tell us about your recent experience among us. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Best regards, Álvaro Fontenla Director Occidental Caribe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was amazing! The daytime entertainment by Sulenny, Eunice, Nicol, Yeimy, Ismalyn, and, of course, Dewilka was fantastic! Their energy was contagious, and they brought the party to life! I had the chance to try the trapeze with the help of Omar/Yoan and Victor! Laura and Rosi at the casino were lovely and always smiling! Kelvin at the reception was very helpful. David and Yordy always served with a smile at the multiple bars! We also felt in great safety at the beach with many security guards present, as well as Yeffry, the lifeguard, watching over us! Overall, it was an amazing stay; I would definitely go back. Great value for your money!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alvaro Fontenla, Dueño at Occidental Caribe
Responded 4 days ago
Dear Anabelmoreau3. Thank you for taking the time to share about your recent experience and for taking the time to recognize our entertainment team. We are thrilled to know he has provided you with a truly wonderful and memorable experience, and we will certainly recognize him on your behalf. We look forward to having the pleasure of hosting you back in the near future. Best Regards, Álvaro Fontenla Director Occidental Caribe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wouldn't recommend this resort to anyone, our room was never cleaned despite us asking for 4 days straight we stayed for 7 , I decided to then ask for a bag to empty my own garbages etc and tracked down my own clean towels. The rooms are very out dated and in poor condition (despite the pics). Food was okay same items daily basically. Resort itself is small not much going on. The beach location was wonderful.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alvaro Fontenla, Dueño at Occidental Caribe
Responded 4 days ago
Thank you for sharing your feedback through this means. Your comments are truly valuable for us, as this allows us to improve our service levels and product. Unfortunately, we can see that you did not enjoy all the services we provided. We apologize for any shortcomings on our end. The areas you have raised are under close revision with the Department Heads. We are working on a daily basis to exceed our guest’s expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Best Regards, Álvaro Fontenla Director Occidental Caribe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you so much EDWIN LOUIS FOR MAKING OUR TRIP❤️❤️❤️ he is part of the animation team and he was the best one from all of them. No fence. he made sure we had the best time. He gave us so much attention , he made us laugh. I’m very shy to dance but Edwin gave us the confidence the dance. He taught be bachata. He gives amazing service. I’ll definitely come back and I hope I see Edwin again. MY FRIENDS AND I LOVE YOU THANK YOU EDWIN
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Alvaro Fontenla, Propietario at Occidental Caribe
Responded 1 week ago
Dear Chaykhouni : Thank you very much for sharing this great review of your recent stay at Occidental Caribe. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Hoping to see you soon! Best Regards Alvaro Fontenla. Hotel General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I know this hotel gets a bad rep, but it’s not terrible. It’s a good budget hotel. We expected the worst after reviews but we had a great time. It’s a big resort with many rooms, all close to the beach. The rooms do need upgrading, but we weren’t there for the rooms. Our toilet has to be flushed a special way or it got stuck but we got the hang of it. AC was working, not super strong but enough we felt comfortable. Beach was nice, some broken beach chairs but wasn’t hard to find good ones. Pool was nice, also plenty of chairs around just harder to find shade around the pool. Beach sellers are pushy, just tell them no, stay assertive and they’ll go away if you’re not interested. Food… the buffet was ok. We’re not picky eaters and we always found something we liked. Soups were good, the fresh meat cooking station at lunch and supper were good/ safe choice. I limited veggies but didn’t exclude completely. We didn’t get sick during our stay, had the runs once or twice but nothing major. Bar and drinks as expected, like most all inclusive somewhat water downed drinks but I still managed to get to the tipsy stage so I guess they work lol. Entertainment… something going on each night. Wifi worked around the resort and great in our room. Even reached signal on the beach in certain spots. Staff was hit or miss… some didn’t pay attention to you and you waited awhile.. and some were super friendly. If you want to get away and are on limited budget and can deal with this, do it. If you’re picky, stay away. They had some stores, expensive but useful for emergencies. Suggestion: take a taxi to the Punta Cana Mall, stock up on things at jumbo for the week… souvenirs are cheaper there too. Taxi is a bit expensive though to get there but safe. We booked at the front desk. …
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Book excursions on the weekend since there is more locals and it’s busier on the weekends....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$132 - US$557 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo punta cana hotel punta cana, breezes punta cana, barcelo punta cana resort, barcelo premium punta cana, barcelo dominican punta cana, punta cana barcelo
FORMERLY KNOWN AS
Barcelo Punta Cana
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
798
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Claim Your ListingOccidental Caribe - UPDATED 2023 Prices, Reviews & Photos (Punta Cana, Dominican Republic) - All-inclusive Resort - Tripadvisor
Frequently Asked Questions about Occidental Caribe
Which popular attractions are close to Occidental Caribe?
Nearby attractions include Hard Rock Casino Punta Cana (0.2 km), ORO Nightclub (0.1 km), and Little Switzerland (0.01 km).
What are some of the property amenities at Occidental Caribe?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Occidental Caribe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Caribe?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Occidental Caribe?
Conveniently located restaurants include Montserrat Manor Restaurant, YOUYU Restaurant, and Toro.
Are there opportunities to exercise at Occidental Caribe?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Occidental Caribe have airport transportation?
Yes, Occidental Caribe offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Occidental Caribe?
Yes, dry cleaning and laundry service are offered to guests.
Does Occidental Caribe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Caribe?
The staff speaks multiple languages, including Spanish, French, German, and Russian.