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Occidental Caribe

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Occidental Caribe
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8,280 Reviews from our TripAdvisor Community

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Showing 4,423: English reviews
MOSCOW
Reviewed 26 August 2013

It's very good hotel with really good and testy food and modern rood/ Rooms is not very big very comfotabol. Staf is so SLOW for one wother you can wait 20-30 minuts/ If u have problems in the room they can naver come ... Like my problem / We had problem with dore in our rooom and called them 3...

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Helpful?
Thank ANNA M
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Anna, Thank you for having chosen Barceló Hotels & Resorts and for sharing your experience with us through this website. It is nice to read that you had a great family vacation and to see that you acknowledge the service received. We hope to welcome you in any of our Barcelo Hotels & Resorts where we are recognized for...

Reviewed 24 August 2013

We checked in on Monday August 12th. It was a wonderful experience. We were a group of 9 all family members. We loved the service we received although there was an inconvienience Maria Rosale(the receptionist supervisor) was there to resolve the problem. She was very nice, kind and professional. She changed our rooms and sent fruits and a couple of...

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Helpful?
Thank Shiarecsantos
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Shiare, Dear Guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Please allow us to reassure that we are...

Los Angeles, California
Reviewed 20 August 2013

Ok so I just got back from this resort yesterday and I was a little worried after reading all the bad reviews. 1. I went with a group of 4 other girls, plus myself. We aged from 18-23. One of the biggest things I can advise is to make sure you get there Monday-Thursday. A lot of the reviews said...

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Helpful?
2Thank AnneBerry
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Anne, We would like to express our gratitude for sharing your impressions and suggestions of your recent stay with us. I am very proud to have received your comments, informing us that you enjoyed your stay at our resort and that you appreciated the friendliness of our staff; we are aware that it is only because of them that...

Trinidad
Reviewed 17 August 2013

This was our first time to an all inclusive resort as well the Dominican Republic. I must admit after reading some thee reviews posted I was very worried . I travelled with my husband and seven year old son . We had a great time ! Punta Cana is so beautiful and the warmth of the people make it so...

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Helpful?
2Thank emmemang
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, It is nice to read that you had a great family vacation and to see that you acknowledge the service received. We appreciate the observation regarding the elevator. We hope to welcome you in any of our Barcelo Hotels & Resorts where we are recognized for our commitment to excellence customer service. Warm regards, Sandy Pfeil

Reviewed 13 August 2013

Excellent place, planing our new vacation for 2014. Delicious food, great service. Punta Cana is the place to visit.while you at the Dominican Republic don't forget to visit the basilica de higuey. Excellent place sanctuary where you can go and give thanks for the great things of life. Punta Cana dominican Republic is the place to be. The Dominican Republic...

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Helpful?
2Thank Rosamu
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Rosa, We thank you for trusting in Barceló Punta Cana for your holidays and for sharing your experience with the online community and give us your feedback. We really appreciate all your wonderful comments regarding to our resort. We are very pleased to know you enjoyed all services in our resort. For us it is very important to know,...

Reviewed 10 August 2013 via mobile

Great hotel, I recommend if you will like to relax, great food ,pool and beatiful beach. The people are friendly and kind. Make me feel every special I recommend this places if you like to getaway and relax.

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Helpful?
Thank Rosamu
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Rosa, The nice notes like the one you kindly posted on the Trip Advisor webpage are very appreciated by us. Thank you for taking some time to express your impressions during your stay at the Barcelo Punta Cana. It was delightful for all our staff to read that you appreciate the service of all of them and the facilities...

woodbrdige nj
Reviewed 10 August 2013

Very Bad Room with leak over your head , safe was not working inside the room lost money was in my shirt inside the room, house keeping bad , no towels or pillow case. bed smell bad . food is very bad .. even the phone service is bad too .. I do not advice anyone to go there

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Helpful?
3Thank Mai A
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Mai, Thank you for taking the time to provide your feedback regarding our hotel. We really appreciate your comments, we have taken note and we will consider it to help us to continue to improve our services. Our main goal is to serve all our guests with the highest level of service and satisfaction to which we assure you...

Reviewed 10 August 2013

This hotel was everything I could ask for, the people and staff were amazing and helpful. There was 10 in total that came on this family vacation and it was incredible. The beach was amazing and the atmosphere was awesome. I would stay here again without hestitation as I know any of the company I went with would as well.

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Helpful?
1Thank sheilafaubert
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Sheila, Warm Greetings and thanks for choosing Barceló Punta Cana for your holidays and for sharing your experience at Tripadvisor. It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services. We are happy to read that you enjoyed your stay with us. We certainly hope you will decide...

Charlottetown, Canada
Reviewed 9 August 2013

My family (in-laws included) and I stayed at this resort in 2006 when it was still Breezes. This was my families first experience with an all-inclusive resort. Since this time I have travelled to Cuba and Mexicoa and stayed at 4-4.5 star resorts every time. My In-laws have been down South 10 times since then and still this resort is...

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Helpful?
2Thank vinyljunkie69
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. We do not know how to thank you for this kind of comments. Posts such as yours, ad especially coming from our valued repeat guests, delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Please allow...

Trincity, null, Trinidad and Tobago
Reviewed 8 August 2013

Don't know where to begin ...got in at the hotel on 29 July at midnight ...there were two guys at the reception area trying to check in everyone which was taking forever because they seemed sooo disorganized ...no welcome drink or any kind of warm reception ...not much of their staff speak English either ...felt like we had to beg...

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Helpful?
2Thank Cheryl B
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Cheryl, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Thank you for your recent review on TripAdvisor. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. We hope you will be willing to give us the opportunity to welcome you once again...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $162 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, Hotels.com, Booking.com, Barcelo and BookIt.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#39 Casino Hotel in Punta Cana
#54 Top resorts Hotel in Punta Cana
#55 Spa Hotel in Punta Cana
#57 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
488 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a relaxing vacation, this is not the place for you.”
 of 5 bubbles VanessaB931, 23 Mar 2017 | Read review
“Building 2 – facing the water/pool (2 to 3 floor)”
 of 5 bubbles johnbE7524OB, 23 Mar 2017 | Read review
“Ask for a room in the renovated section.”
 of 5 bubbles stevesP7433CB, 18 Mar 2017 | Read review
“Request a suite, as it will be a little quieter.”
 of 5 bubbles 36edward, 17 Mar 2017 | Read review
“Don't bother buying an "oceanfront" room because I had an incredible view of the main pool and beach from the standard suite.”
 of 5 bubbles genor2015, 16 Mar 2017 | Read review
5 of 5