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    Occidental Caribe

    Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic
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    2017-08-07 2017-08-08
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    Traveller (8437)
    Pool & Beach (2027)
    Room & Suite (1152)
    Alsol Del Mar
    956 reviews
    #45 of 112 hotels in Punta Cana
     
    Occidental Punta Cana
    1,443 reviews
    #16 of 26 hotels in Bavaro
     
    Alsol Luxury Village
    3,327 reviews
    #86 of 112 hotels in Punta Cana
     
    AlSol Tiara Cap Cana
    1,790 reviews
    #22 of 112 hotels in Punta Cana
     
    Overview
    • Excellent42%
    • Very good27%
    • Average15%
    • Poor8%
    • Terrible8%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Casino
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Occidental Caribe
    Special Offer: Join my Barceló
    Hotel deals
    Alsol Del Mar
    956 reviews
    #45 of 112 hotels in Punta Cana
     
    Occidental Punta Cana
    1,443 reviews
    #16 of 26 hotels in Bavaro
     
    Alsol Luxury Village
    3,327 reviews
    #86 of 112 hotels in Punta Cana
     
    AlSol Tiara Cap Cana
    1,790 reviews
    #22 of 112 hotels in Punta Cana
     
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    Rooms
    Aug 7Aug 8
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (9,020)
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    There are newer reviews for Occidental Caribe
    See the most recent reviews

    2,501 - 2,505 of 4,837 reviews

    Reviewed 28 July 2014

    We stayed at the Barcelo Punta Cana from july 20th to the 24th for our honeymoon. We received an awsome customer service!!! Specially from Julio Caraballo, what a man!!! He made sure we were ok, booked our meals at the restaurants and more. Food, music...More

    Thank Aviles-Figueroa19
    Response from Marcos C, Director General at Occidental CaribeResponded 2 August 2014

    Dear guest, We thank you for choosing Barceló Punta Cana for your holidays and for sharing your experience with the online community and give us your feedback. I have read thoroughly your comments because they are very important for us as a responsible and professional...More

    Reviewed 28 July 2014

    i must say the shows and entertaiment staff are awesome.. customer service horrible jennifer manager worse.. no water in the hotel for 2 days.. they gave you a stupid bottle of champagne are you kidding me hotel lost my luggage.. they are call jet blue...More

    1  Thank A l
    Response from Marcos C, Director General at Occidental CaribeResponded 13 August 2014

    Dear guest, We very much lamented any inconveniences that you have experienced while you were staying in our hotel, incident happens anywhere, but rest assured that this is not our policy or standard. We deeply regret the impression that was carried of our staff and...More

    Reviewed 27 July 2014

    Not only was the resort beautiful and it had everything you could possibly think of available when you needed it, but the experience was wonderful as well. All of the workers were wonderful and always had a smile on their face or were dancing around...More

    1  Thank djalv2015
    Response from Marcos C, Director General at Occidental CaribeResponded 2 August 2014

    Dear Guest, I appreciate the time you have taken to write your feedback and I am delight to read you had an awesome experience at our Barceló Punta Cana. It pleases us greatly to hear that you appreciate the exceptional hospitality service provided by our...More

    Reviewed 27 July 2014 via mobile

    Even though the customer service wasn't all that great, the animation team made my stay there incredible. They have shows at night and day activities which are nice all thanks to Jesse Perez, la Fresa, Jairo, Quanderson and Christopher. If it weren't for them, I...More

    Thank Lily V
    Response from Marcos C, Director General at Occidental CaribeResponded 6 August 2014

    Dear guest, First of all we thank you for choosing our hotel Barcelo Punta Cana for your holidays and for the time you took to share your review with the Tripadvisor community. Please be sure that your observations are taken into great consideration for their...More

    Reviewed 27 July 2014

    The view from the room and the beaches were awesome. The service left a lot to be be desired, the buffet and restaurants have limited times of service and room service is not included in the all inclusive. Eggs were $18.00 from room service. Pizza...More

    3  Thank Troylene C
    Response from Marcos C, Director General at Occidental CaribeResponded 6 August 2014

    Dear guest, First of all we wish to express our sincere apologies for any inconvenience that you may have encountered. Our ultimate aim is to provide service excellence; our guests’ feedback shifts our focus on any possible deficiencies that may exist throughout our Resort and...More

    Alsol Del Mar
    956 reviews
    #45 of 112 hotels in Punta Cana
     
    Occidental Punta Cana
    1,443 reviews
    #16 of 26 hotels in Bavaro
     
    Alsol Luxury Village
    3,327 reviews
    #86 of 112 hotels in Punta Cana
     
    AlSol Tiara Cap Cana
    1,790 reviews
    #22 of 112 hotels in Punta Cana
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Spa
    • Breakfast included
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Casino and Gambling
    • Hot Tub
    Details
    • Price range
    • US$107 - US$260 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Best Value Hotel in Punta Cana
    • #37 Casino Hotel in Punta Cana
    • #54 Top resorts Hotel in Punta Cana
    • #55 Spa Hotel in Punta Cana
    • #57 On the Beach Hotel in Punta Cana
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 798
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Barcelo, BookIt.com, Hotels.com, Expedia, Travelocity, Cancelon, HotelQuickly, TripOnline SA, Evoline ltd, Hotwire and getaroom.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Barcelo Punta Cana Hotel Punta Cana ,
    • Breezes Punta Cana ,
    • Barcelo Punta Cana Resort ,
    • Barcelo Premium Punta Cana ,
    • Barcelo Dominican Punta Cana ,
    • Punta Cana Barcelo
    Add Photo Photos
    Traveller (8437)
    Pool & Beach (2027)
    Room & Suite (1152)
    Dining (551)
    Hotel & Grounds (4553)
    Bathroom (179)
    Family and Play Areas (166)
    Business Centre & Event Rooms (41)
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    Ask a question
    Questions & Answers
    brighton100
    21 July 2017|
    Answer Show all 2 answers
    Response from Kyaralin | Reviewed this property |
    Not sure we were not on that level
    0
    Votes
    RachelleRo
    18 July 2017|
    Answer
    Response from Marcos C | Property representative |
    Dear Rachelle, The beach is a minute away from the nearest bar. Best Regards Director Occidental Caribe
    0
    Votes
    Google Translation
    Room Tips
    "Call ahead and ask for rooms above the first floor. the maintenance workers start very early to make loud..."
    Read review
    "Rooms above the buffet are very loud: you wont sleep with the sound of the plates/utensils."
    Read review
    "Rooms above the buffet get noisy"
    Read review
    "Ask for free upgrade!"
    Read review
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