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Occidental Caribe

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8,280 Reviews from our TripAdvisor Community

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Showing 4,423: English reviews
Paris, Canada
Reviewed 22 February 2013

We don't understand all the poor reviews! Thinking that those that complain are those that can never be pleased. All of the employees had a ready smile, and super friendly. We treated them in a friendly manner, appreciating all that they did for us. Sometimes we had to wait for hot water, but good heavens, the waiters weren't dilly dallying....they...

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Helpful?
3Thank Corrinne M
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Corinne, Thank you very much for sharing with us your experience here at the Barcelo Punta Cana. The comments of all our guests are really important for us. We will review your opinions with all the involved departments, especially your observations about the TEX MEX, our reservation staff and the pool area. We certainly hope you will decide to...

Reviewed 20 February 2013 via mobile

I don't understand all the poor reviews! People must be very picky. This was the most amazing beach we had ever been to! Our hotel room was nice and always clean the restaurants were good the buffet was alright. I don't have a bad thing to say.. Don't listen to poor reviews its a nice resort. We were there with...

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10Thank Hd9
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Please allow us to reassure that we are extremely proud...

London, Canada
Reviewed 20 February 2013

We stayed Jan 30-Feb 6, 2013 We booked through Air transat and upgraded to prestige class. Prior to departure I emailed resort with a couple of requests and time for a la cart bookings. They were quick to respond. Upon arrival we had separate check in it took a while but teh gentleman at the counter was helpful we had...

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7Thank crish70
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Crish, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We also are very pleased you enjoyed the all-inclusive program which includes a wide range of delicious food and beverage and the different...

Reviewed 19 February 2013

If I could rate this resort 2.5 I would. We (a young couple) were supposed to go to Cuba, due to last minute increases in price our travel agent convinced us to go to the Barcelo with presitage class. Check in was great- arrived at 4pm (check-in time) room was ready, no line good to go. Room was average, we...

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Helpful?
1Thank Lovetravelling987
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Receive cordial greetings from all the team working at Barcelo Punta Cana. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. Concerning your comments...

Buffalo, New York
Reviewed 19 February 2013

A large group of us (21) stayed at the Barcelo from 2/6 to 2/13. Check-in was fast and efficient and our rooms were all ready upon arrival, with fruit plate and champagna waiting for us! My room was 3203 - it was clean, updated, and had a great view of the "quiet pool" and that beautiful blue ocean. The elevator...

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8Thank itsmeSue42
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Sue, We would like to thank you for your feedback about your recent stay with us, being of the utmost importance for us and our main source to improve our facilities and service. It's a pleasure to know that you had a good time with us and you will keep a good memory of Punta Cana and our Hotel....

Toronto, Canada
Reviewed 18 February 2013

I had planned to go away on vacation with a girlfriend of mine between January 26 - February 2nd, 2013. Our plan was to book an all-inclusive resort a few days before we departed in hopes for a good deal. Rookie mistake - prices will not be lower during peak season if you go this route! We had our eye...

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15Thank MissMia321
barcelopc, Manager at Occidental Caribe, responded to this review

Dear MissMia, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We also are very pleased you enjoyed the all-inclusive program which includes a wide range of delicious food and beverage and the different...

Des Moines, Iowa, United States
Reviewed 17 February 2013

We stayed at the Barcelo Punta Cana Feb 7-15, 2013. There was a group of 24 of us all friends and family. We arrived to the resort around 12 am after a long day of delays and lost luggage, so we werent in the greatest mood when we got there and we were exhausted, staff was not very friendly at...

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Helpful?
Thank Amanda B
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Amanda, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Customer’s feedback is very important to us. We have reviewed your post regarding your recent trip to our hotel and we are deeply sorry that you encountered some issues during your stay, which resulted in you not having an entirely pleasing holiday, although we work...

Reviewed 17 February 2013

Beach -- Outstanding! We walked in both directions and the beach at BPC is much nicer than at any other hotel. Powder white sand, though if you look close, there is quite a bit of red/pink in it. Really pretty. This is what we go for, so we were in no way disappointed here. There were always some waves, some...

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5Thank got2vaca
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you for sharing your experience at the Barcelo Punta Cana at Tripadvisor. We are very so sad to read that we couldn´t fill your expectations fully regarding our hotel. We always try to keep our quality service, in order to satisfy the needs and expectations of all our guests. We take all guest feedback very seriously because,...

Punta cana
Reviewed 17 February 2013

Finishing up our annual 10 stay to this resort and like other trips have had an incredible time here. The unique location of the resort, friendly and helpful staff, variety of restaurants, and meal choices, and value for your money keep us coming back and back year after year. If you want a smaller resort right on the beach, then...

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Helpful?
1Thank B Y
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Please allow us to reassure that we are extremely proud...

Iowa City, Iowa, USA
Reviewed 16 February 2013

We had great hopes for this place because we had read some really bad reviews before we booked this resort, but thought that we would give it the benifit of the doubt. Well ... we are joining the group that got took and didn't recieve the service and acccomodations that we should have. Our 1st night there ..... our air...

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Helpful?
4Thank Bev G
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Bev, Thank you to share your experience at the Barcelo Punta Cana at Tripadvisor. We are sad that we couldn´t fill your expectation about our hotel. We always try to keep our quality service to give our best service to our guests. In your case, all the mentioned issues could absolutely be fixed in time, as we have a...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $161 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Despegar.com, Barcelo, Hotels.com and BookIt.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#40 Casino Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
488 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a relaxing vacation, this is not the place for you.”
 of 5 bubbles VanessaB931, 23 Mar 2017 | Read review
“Building 2 – facing the water/pool (2 to 3 floor)”
 of 5 bubbles johnbE7524OB, 23 Mar 2017 | Read review
“Ask for a room in the renovated section.”
 of 5 bubbles stevesP7433CB, 18 Mar 2017 | Read review
“Request a suite, as it will be a little quieter.”
 of 5 bubbles 36edward, 17 Mar 2017 | Read review
“Don't bother buying an "oceanfront" room because I had an incredible view of the main pool and beach from the standard suite.”
 of 5 bubbles genor2015, 16 Mar 2017 | Read review
5 of 5