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Occidental Caribe

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Occidental Caribe
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8,293 Reviews from our TripAdvisor Community

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Showing 4,431: English reviews
Reviewed 20 January 2013

So, this was my first time going to an all inclusive resort and being on a plane. It was our honeymoon and just going down south would be awesome. I went with a very open mind and am not picky at all. We flew with air transat from Toronto, Canada and that all went well. We arrived at the hotel...

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Helpful?
2Thank Dustin124
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, Receive cordial greetings from all the team working at the Barcelo Punta Cana. Thank you for taking the time to post a review of your recent stay at our hotel. We sincerely appreciate all feedback. We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced during your stay. We apologize...

Waterloo
Reviewed 18 January 2013

We just arrived home from a 7 day stay at this resort. Sadly, I must say that the reviews posted discouraging folks from going to this resort are accurate. I have travelled a fair bit and am pretty easy going, so writing a review of this nature is not common but I felt compelled to offer some points for thought...

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1Thank Sweetpeagal
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you for choosing Barcelo Punta Cana for your holidays and for the time you spent sharing your review with other travelers on Tripadvisor.com. In the name of our entire staff, we thank you for highlighting out the excellent service of our friendly staff, especially naming those who made a difference during your visit like Jose, Sergio, Kelvin....

New York City, New York
Reviewed 18 January 2013

My boyfriend and I just came back from the Dominican Republic and we stayed at the Barcelo Premium in Punta Cana for a few days. I was looking forward to nice vacation and break after a long college semester. The beach was beautiful, the food was okay, and the pools were lovely. Let me just say the service is horrible,...

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Helpful?
6Thank Eve P
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you for choosing Barcelo Punta Cana for your holidays. In the name of our entire staff, we want to thank you for taking time to share your review with other travelers. We regret to hear that our services and facilities didn’t fulfill your expectations at an 100%. We sincerly thank you for your feedback. It will help...

Buffalo, New York
Reviewed 17 January 2013 via mobile

You get what you pay for. We were a group of friends staying there for 4 nights. We had a great time because we went with the mentality that based on what we paid it will be an average hotel. The beach is spectacular, strong waves. If you travel with children, it might not be the best beach for them...

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Helpful?
1Thank Carin S
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, First of all our best regards and thank you for having chosen Barcelo Punta Cana as your holiday destination. We want you to know, that your opinion is very important and valuable to us. For this reason, your comments are taken with special consideration as they help us identifying our improvement areas, giving us the opportunity to correct...

Johnston, Iowa
Reviewed 16 January 2013

It was my 5 trip to this hotel. I always have good time there. Food is excelent, service supperior. 7 restaurants serve french, italien and others food. Rooms are clean and nice. The beach Playa Gorda is one of the best in the World. I recomended this hotel to anybody for vacation. Hotel offers a lot activities, you can scuba...

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Helpful?
1Thank Roman o
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Roma & Sofia, it was a pleasure having you as usual with us.We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. Please allow us to reassure that we are extremely proud to have...

Chicago, Illinois
Reviewed 14 January 2013

Just do not go. Too much to say and please read and listen to the other visitors comments on this site they are true. Just got back from there with my kids. Beach was great.Water was choppy due to the season.But the weather is what i paid for. The rooms are not the best.The service overall was poor.The hotel was...

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5Thank Teresita138
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you to take your time to write a review and choosing Barcelo Punta Cana as a destination during your holidays. We also appreciate your personal opinion about the hotel, the staff and the food. We take all guest feedback very seriously, and we're constantly improving all aspects with honesty. Thank you very much again to give us...

Hope, British Columbia, Canada
Reviewed 14 January 2013

Just ot back Jan 2 1013-Jan 9 2013 from the Barcelo Punta Cana booked through travel agent upgraded to Presitge Class got about 1/2 what was sold for upgrade. We have traveled to Punta Cana 12 years ago stayed at Barcelo Bavaro Beach Resort was great!! Always said we would be back. This is our second time taking our daughter...

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Helpful?
4Thank Shawna B
barcelopc, Manager at Occidental Caribe, responded to this review

Dear Guest, our best regards from Barcelo Punta Cana. We are happy to read that your recent stay at our resort was overall what you expected and we thank you for your valuable comments. Be sure that all supervisors have been informed about the issues you faced during your stay and we are already fine tunning our hotel operation accordingly....

Omaha, Nebraska
Reviewed 14 January 2013

Our group first started traveling together last year for our 30th birthdays to Jamaica, we decided to continue with your destination vacations and have expanded to include more friends in our travels. Prior to selecting the Barcelo Punta Cana in DR as our hotel destination, we reviewed the ratings on this hotel and while many were rated as poor, we...

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Helpful?
Thank midwest_traveler81
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Thank you for choosing the Barceló Punta Cana during your trip to the Dominican Republic. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our services and standars. We especially appreciate you nice comments regarding the bar staff, the Tokio and Mirador restaurant, as well as the comfort of our...

Boston, Massachusetts
Reviewed 13 January 2013

I can't say it loud enough...DON'T BOOK HERE. I am not a picky traveler and I have traveled to many resorts. We should have left within minutes of arriving and I actually called my travel agent within the hour. This resort is gross, unsafe and you are better off without a vacation then coming here. We were premium with ocean-view...

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3Thank Petspi
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Receive a warm greeting from Barceló Punta Cana. Customer’s feedback is very important to us. We have reviewed your comments regarding your recent trip to our hotel and we are deeply sorry that you encountered some issues during your stay, because customer satisfaction is our top priority. It seems that you didn´t have an entirely pleasing holiday, although...

Edmonton, Canada
Reviewed 13 January 2013

Booked before reading the reviews or wouldn't have. Upgraded to Prestige. Check in went well as there was only one other couple on our airport transfer. Saw many huge lines at the check in desk almost always. Staff at the desk are as rude and unfriendly as everyone says. Room was good, with ocean view. Had to call down to...

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Helpful?
1Thank Wim V
barcelopc, Manager at Occidental Caribe, responded to this review

Dear guest, Warm greetings from the Dominican Republic. Thank you for choosing Barceló Punta Cana for your past holidays.It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services. We hope you give us another chance to serve you, if you happen to visit Punta Cana in the future. With...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Occidental Caribe

Address: Carretera Macao s/n | Playa Arena Gorda, Punta Cana 23301, Dominican Republic (Formerly Barcelo Punta Cana)
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $161 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Caribe 3.5*
Number of rooms: 798
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, Barcelo, Hotels.com, Booking.com and BookIt.com so you can book your Occidental Caribe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Punta Cana Hotel Punta Cana
Breezes Punta Cana
Barcelo Punta Cana Resort
Barcelo Premium Punta Cana
Barcelo Dominican Punta Cana
Punta Cana Barcelo
Hotel Style:
#11 Best Value Hotel in Punta Cana
#40 Casino Hotel in Punta Cana
#55 Top resorts Hotel in Punta Cana
#56 Spa Hotel in Punta Cana
#58 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Caribe staff and other travellers.
492 questions
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Questions? Get answers from Occidental Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 1 was near the quiet pool. Tip the bartenders/waitresses, they will remember you and provide better service.”
 of 5 bubbles MplsTraveler96, 28 Mar 2017 | Read review
“If you are looking for a relaxing vacation, this is not the place for you.”
 of 5 bubbles VanessaB931, 23 Mar 2017 | Read review
“Building 2 – facing the water/pool (2 to 3 floor)”
 of 5 bubbles johnbE7524OB, 23 Mar 2017 | Read review
“Ask for a room in the renovated section.”
 of 5 bubbles stevesP7433CB, 18 Mar 2017 | Read review
“Request a suite, as it will be a little quieter.”
 of 5 bubbles 36edward, 17 Mar 2017 | Read review
5 of 5