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Zoetry Agua Punta Cana

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Zoetry Agua Punta Cana
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3,662 Reviews from our TripAdvisor Community

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Showing 3,186: English reviews
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Long Beach, New York
Reviewed 2 days ago NEW

During our stay, we were robbed of cash from our safe. We immediately went to the front desk and notified them that night.. They "investigated" the theft and the GM told us the next night, in summary, that they would reimburse us the cash that was missing in order to basically keep us happy. Because there was no proven "forced...

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Helpful?
6Thank bergs379
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guests, I appreciate the time you have taken to share your comments with the entire TripAdvisor community. Your comments will definitely help us somehow in the future. While we appreciate your comments, I would like to mention that like explained directly to you, there was any evidence at all that the money was...

Lansing, Michigan
Reviewed 2 days ago NEWvia mobile

While the property is beautiful, and the service was great (for the most part), I was disappointed in this resort. They tout "premium" alcohol as part of the all-inclusive; not true. You'll be served bottom shelf alcohol unless you ask every time for each drink to be upgraded. The beer selection was terrible, and they ran out of Heineken on...

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Helpful?
1Thank sajara
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guests, Thank you very much for sharing your valuable comments about your experience with us. I regret reading your comments especially your heading stating that your experience was mediocre. We sincerely apologize for any discomfort youmay have experienced. I'm very concerned to read your comments which go all the opposite way of what...

New York City, New York
Reviewed 2 days ago NEWvia mobile

I just came back from Punta Cana. It was my first time at Zoetry Agua, and I should start by saying it's was an experience I will never forget, from the minute I arrived until the moment I got into the car going back to the airport. I spent 5 days in the best hotel Punta Cana have. In this...

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Helpful?
1Thank bellisima767
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guests, I would like to thank you for taking the time to share your experience at our Zoëtry Agua with other travelers on TripAdvisor. It is gratifying to hear that you enjoyed an excellent vacation among us. We highly appreciate your recognition of our staff efforts. In fact, exceeding the expectations of our...

Chicago, Illinois
Reviewed 2 days ago NEW

We recently stayed at Zoetry for our honeymoon and absolutely loved it! This was the fourth resort we've stayed at in Punta Cana, and it was hands down the best. Everything from the welcome, to the food, to the service, and entertainment was spot on for a relaxing more intimate getaway. The facilities were clean and welcoming. We felt at...

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Helpful?
Thank shbradley2017
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guests, I would like to thank you for having given us a perfect rating on TripAdvisor after your well - deserved vacation. I'm really happy to learn that our staff made and effort to satisfy your needs and exceed your expectations. In fact, that is our number one Priority. I will share with...

New York City, New York
Reviewed 2 days ago NEWvia mobile

Our guide Bayron was such as amazing amigo during our visit to help book excursions. Also Jenny and Francisco were amazing everyday and always smiling and greeted us like familia. The staff went above and beyond to have us enjoy our vacation. Already booking a return.

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Helpful?
Thank Sal Z
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guests, First of all I would like to thank you for giving us a perfect rating on TripAdvisor based on your experience at our resort. It pleases me so greatly to learn that we could exceed your expectations and that you could enjoy our Endless Privileges which offers Luxurious and Unlimited services to...

Reviewed 2 days ago NEWvia mobile

This was our best resort experience ever! The staff are fantastic and this makes all the difference for us. From Diego and Gabby to our butler Jesus, everyone was friendly and helpful. There are certain restaurant staff who made our day every day with their welcoming smiles and efforts to accomodate us. Especially, these include Daury, Yessica, Kisairo, Marylenna and...

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Helpful?
Thank waterdownforever
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guests, We truly appreciate your review concerning the Outstanding experience you lived at our amazing Zoëtry Agua luxurious Place. At Zoetry Agua Punta Cana we do a great effort to provide the highest level of luxury to all our visitors, as well as creating unforgettable moments during their vacation. Therefore, it pleases us...

Syracuse, New York
Reviewed 2 days ago NEW

Roberto, our butler, helped to make a great vacation outstanding (along with the help of Bayron) - he had a smile on his face from the first moment we arrived and anything we asked for, Roberto delivered it without hesitation. The resort was clean. The food was outstanding. The spa treatments were great. We looked forward to seeing Gilberto at...

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Helpful?
Thank dimartens55
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guests, On the behalf of the entire Zoëtry Agua staff, I would like to thank you for taking the time to come back to us with your kind feedback which will be helpful to other guests considering our immaculate private Resort. We greatly appreciate to hear that you loved the outstanding and unique...

Cliffside Park, New Jersey
Reviewed 3 days ago NEW

Zoetry was more than I imagined. Ramon Reinoso Ariel and Kisairo went above and beyond to attend to our needs. They had beach chairs reserved for us and drinks at our side 24/7. We never got a no for anything that we asked for. The resort is clean, quiet and the food was spectacular. I am a die hard healthy...

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Helpful?
2Thank verudelrio
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guests, First of all allow me to thank you very much for sharing such a wonderful review about the unique experience you lived at our magnificent resort. At our Resort, guests will feel like being in the paradise, where they truly will be pampered and our attentive staff will show them a sanctuary...

Reviewed 4 days ago NEW

Enjoyed our stay. Great beach, room and staff. Everyone is super friendly. Spent some time with Walter on the resort with Unlimited Vacation Club. He was extremely helpful and cheerful; an asset to the resort.

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Helpful?
Thank Sarah J
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guest, Thank you very much for your nice review and for having chosen us as a destination to spend your holidays. I'm happy to learn that you had a nice experience at our wondrous Paradise called Zoëtry Agua Punta Cana. Reading your comment is so gratifying and is definitely a great reward for...

Reviewed 4 days ago NEWvia mobile

Super trip au zoetry My Butler was bayron he was the best butler We ever ever had His job is difficult cause i understand only the half that he said Roberto and gaby at the unlimited vacation club good services

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Helpful?
Thank Erwan C
Joaquin A, General Manager at Zoetry Agua Punta Cana, responded to this review

Taigüey: Good Day - Good Sun! Dear Guests, I appreciate your positive feedback about our beautiful hotel after your holidays among us. Thank you very much for your kind review. It pleases me so greatly to read that you had a great experience at our resort and that our staff's attentions had such a positive impact on your vacation. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Breakfast included
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfectly located along a 200 yard stretch of pristine beach on the easternmost Coast of the Dominican Republic in Uvero Alto, Zoetry Agua Punta Cana is a sanctuary of supreme relaxation integrated with nature. With 96 ultra-luxurious suites nestled throughout the beautifully-manicured gardens of this oceanfront Caribbean resort created from natural stones, hardwoods, cathedral ceilings and cane-thatched roofs, guests can spend afternoons swimming in the calm, tranquil ocean waters, under a palm tree in one of the inviting lounge terraces, or staring out at the beautiful garden or ocean views from their own private terrace or balcony. Zoetry Agua Punta Cana provides guests Endless Privileges® offering them limitless access to lavish amenities and services that include four gourmet a la carte restaurants, three bars and lounges, while the Sip, Savor & See Dining Experience provides 41 additional dining and entertainment venue options at nearby sister properties. 24-hour dining options allow guests to enjoy late night bites at Amaya. Or stay in and order room service. It’s all available at any hour day or night. The resort also features a luxurious spa filled with Natura Bisse products and an extensive menu of unique and indigenous body treatments. A full-service fitness center, salon and meeting facilities are also available to guests. ... more   less 

Additional Information about Zoetry Agua Punta Cana

Address: Playas de Uvero Alto, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $538 - $1,032 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zoetry Agua Punta Cana 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Zoetry Agua Punta Cana Hotel Punta Cana
Agua Hotel Punta Cana
Agua Punta Cana
Hotel Style:
#2 Spa Hotel in Punta Cana
#2 On the Beach Hotel in Punta Cana
#2 Top resorts Hotel in Punta Cana
#2 Luxury Hotel in Punta Cana
#16 Romantic Hotel in Punta Cana
#20 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Zoetry Agua Punta Cana staff and other travellers.
323 questions
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Questions? Get answers from Zoetry Agua Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the beach”
 of 5 bubbles shbradley2017, 26 Feb 2017 | Read review
“Chose a first level if stairs are a problem. Eastern facing swimouts have full sun exposure.”
 of 5 bubbles H7616SXlisac, 20 Feb 2017 | Read review
“The Ocean view rooms are awesome.”
 of 5 bubbles Swehner777, 16 Feb 2017 | Read review
“Pool view often will include a partial ocean view.”
 of 5 bubbles jermlawhorn, 14 Feb 2017 | Read review
“Be aware of potential issues with living under a thatched roof.”
 of 5 bubbles Bluetower2014, 13 Feb 2017 | Read review
5 of 5