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The Courtleigh Hotel and Suites

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The Courtleigh Hotel and Suites
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420 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Toronto, Canada
2 reviews
Reviewed 2 days ago NEW

As a world traveller, I have never had service anywhere else like I experienced with the staff at the Courtleigh. There were no requests too big or too small that the staff could or would not handle for me. This charming and well-appointed hotel is centrally located in Kingston giving easy access to all urban locations and the Blue Mountains.... More 

Helpful?
Thank dcclark2016
1 review
Reviewed 4 days ago NEW

I stayed at the Courtleigh Hotel for 3 nights with my entire family. We noticed the uniqueness of the service right from the moment we walked in. The staffs are super friendly and ready to help at any point in time. They made our check in process very easy. The rooms were excellent as well, very neat and comfortable with... More 

Helpful?
Thank Khafid G
1 review
Reviewed 1 week ago via mobile

Great facilities. Excellent service provided by the employees, Especially two of the front desk staff. jodi andChardae. They always give me something to smile about and They make me feel very special! Restaurant and breakfast is good.

Helpful?
Thank CreditMB
Jamaica
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

Although located near other Hotels in the Business zone in New Kingston.. I found Courtleigh very cool, very comfortable and conveniently located to many Clubs & Snack spots for variety taste buds! My junior suite was very cozy and tastefully decorated! From the smiling front desk Reception to the attentive wait staff at Alexander's Restaurant (located veering left of Reception... More 

Helpful?
Thank KButterfly17
Port of Spain, Trinidad
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Building is dated, room corridors are very narrow, poor breakfast buffet, mattress protector is covered with heavy PVC that makes unpleasant noises like a hospital bed. Gym is very small and cramped, not easy to make a proper workout, also air-condition setup in the gym is not suitable at all. Okay, now the pros: Overall pleasant, smiling and helpful personnel,... More 

Helpful?
Thank ouzy868
Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

This is my second stay here. It's all about the wonderful staff. From the Doormen, Reception and Wait Staff. All have a smile and a welcome that is genuine. As a lone female traveller I could not feel safer. Oh and the food is amazing and very well priced. I hope to see you all again. All the best and... More 

Helpful?
Thank Lesley C
Manchester, United Kingdom
Level Contributor
59 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

Stayed for a 8 nights whilst on business. As a business traveler I guess I have a different set of criteria from a vacationer/family stay. I go for functional rather than bling, reserved rather than party central. After 24 hours in this hotel the staff made me feel like I was on my 10th visit. Be it in the restaurant,... More 

Helpful?
Thank TheMuscatFox
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 2 weeks ago

Recently spent 5 weeks in a suite at the Courtleigh for work. The king size bed and giant pillows were fantastic and I slept like a baby. There was a mini fridge and when I asked they brought me a microwave. The staff were very friendly and helpful. Every single person was wonderful -the reception desk staff, the wait staff,... More 

Helpful?
Thank Sabrecup
Level Contributor
4 reviews
Reviewed 3 weeks ago

Bed is creaky. Room smells like mold. Room states no smoking and someone in the hotel was smoking in their room as the smoke was ventilated in the A/C. Rooms are clean. Staff are very friendly. Their exchange rate at the front desk is very generous. I would recommend exchanging your USD for Jamaican dollars here if you don't want... More 

Helpful?
Thank Edward M
Dar es Salaam, Tanzania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

Book a stay at the Courtleigh Hotel and it is like taking a trip back to the 70's The staff are "business polite" but not really friendly or helpful. If you need something you really have to dig deep and ask the right questions which shouldn't be the case for such an expensive hotel. Maybe the lack of competition in... More 

Helpful?
Thank simdog635

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Only Address You Will Ever Need to Make The Right Impression In Kingston. The Courtleigh Hotel and Suites offers discerning guests, unparalleled personalized service with deluxe rooms, one and two bedroom suites and our ultra-luxurious Penthouse floor. Featuring direct dial telephones, free wireless internet, work desk, cable TV including premium movie channels, in - room safe, coffee / tea maker, refrigerator, iron, ironing board, Bath & Body Works amenities and Free buffet breakfast. ... more   less 

Additional Information about The Courtleigh Hotel and Suites

Address: 85 Knutsford Blvd., Kingston 5, Jamaica
Region: Caribbean > Jamaica > Kingston Parish > Kingston
Price Range: $287 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Courtleigh Hotel and Suites 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
The Courtleigh Hotel Kingston
Courtleigh Hotel Kingston
The Courtleigh Hotel And Suites Jamaica/Kingston
Hotel Style:
#3 Luxury Hotel in Kingston
#3 Business Hotel in Kingston
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Questions & Answers

Here's what travellers have asked, with answers from The Courtleigh Hotel and Suites staff and other travellers.
2 questions
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Questions? Get answers from The Courtleigh Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For Couples I would recommend the Junior Suites more spacious”
 of 5 bubbles KButterfly17, 24 Nov 2016 | Read review
“Stay on higher levels to get a good view. Lower Balcony room are really worth it.”
 of 5 bubbles edwardmA6667KG, 7 Nov 2016 | Read review
“Take the upper floors -More queiter”
 of 5 bubbles JagadishB_12, 24 Sep 2016 | Read review
“The side facing the hotel next door is the most quiet.”
 of 5 bubbles billbM3265VC, 10 Sep 2016 | Read review
“Rooms facing the Blue Mountain range and toward down town Kingston Harbour are breath taking...4th floor and higher.”
 of 5 bubbles carlbP2020UC, 4 Sep 2016 | Read review
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