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The Knutsford Court Hotel

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16 Chelsea Avenue, Kingston 5 Jamaica
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (165)
360
Panoramas (6)
Room & Suite (157)
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A note from The Knutsford Court Hotel
Updated 20-04-20

About

#9 of 32 hotels in Kingston
Location
Cleanliness
Service
Value
The Knutsford Court Hotel offers the best of both worlds, whether traveling for business of leisure. A selection of standard, superior, junior suites, one bedroom suites and two bedroom townhouses surrounding a lush garden courtyard with complimentary buffet breakfast daily. Featuring direct dial telephones, free wired and wireless internet access, 24-hour business centre and free private gym. Meeting and events are our forte with a choice of 7 function rooms with the largest seating 500.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Car hire
Business Centre with Internet Access
Secured parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Outdoor dining area
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Cable / satellite TV
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
603Reviews15Q+A100Room tips
Traveller rating
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Popular mentions
Yury G wrote a review Jul. 2020
1 contribution
Stayed at this cozy and friendly hotel while visiting Kingston for a conference. Very decent breakfast and restaurant food, caring staff (thank you Kimani and Jonelle), clean and well maintained infrastructure. Nice small pool was my favorite hangout during the stay.
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Date of stay: August 2019Trip type: Travelled on business
1 Helpful vote
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Response from Saran Hutchinson, Other at The Knutsford Court Hotel
Responded Jul. 27, 2020
Dear Yuri G, thanks for taking the time to share your experience. We are pleased that you enjoyed your stay and look forward to hosting you again in the very near future. Respectfully, Saran Hutchinson Senior Operations Manager
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Marie F wrote a review Apr. 2020
1 contribution
I spent two days here and was so surprised and happy with the way the staff and accommodations were. From the front desk to the dining room to the pool were so pleasant and welcoming. The room was nice and clean and the shower was to die for lol. A big shout out to Jonelle, Lascelles, Horacio, Errol and Benji the life guard. I am so sorry I took so long to write my review I couldn’t find the names of the staff and I really wanted to say thank you to them. I will see you guys the next time I am in Ja and I would definitely recommend this establishment to anyone who is looking for a great place to stay that is affordable. God bless
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Date of stay: November 2019Trip type: Travelled with family
1 Helpful vote
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Response from Saran Hutchinson, Other at The Knutsford Court Hotel
Responded Apr. 20, 2020
Dear H539xvmarief, thank you for taking the time to share your experience. We are so delighted that you enjoyed your time with us and the service from our fantastic team. Your sentiments will definitely be shared with the team and the persons mentioned in particular. We look forward to hosting you again in the very near future. Stay safe until you are able to return. Respectfully, Saran Hutchinson Senior Operations Manager
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Betty71 wrote a review Apr. 2020
Montreal, Canada6 contributions4 helpful votes
We had an unplanned stay at the Knutsford in early March, after being the victims of an apartment rental scam. We were driving around, trying to find a place to stay, and stopped at the Knutsford. My daughter and I walked into the lobby and were greeted by Sonnette at the front desk. She listened to our story and then: showed us a room; called two other hotels (not linked to the Knutsford) to check on availabilities; and - finally - when we returned after visiting the other hotels, put us in a fantastic room that was just perfect for us. She did all of this with a smile, as though it were the most natural thing in the world to help us out. Thank you, Sonnette! Throughout the rest of our stay, other staff at the reception, in the restaurant, and in the parking lot were also lovely. We stayed in the newly renovated section of the hotel that is right beside the pool. The room was clean and well appointed, the pool was perfect, and the food in the restaurant was excellent. We'll definitely be back!
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Date of stay: March 2020
Rooms
Service
Sleep Quality
1 Helpful vote
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Response from Saran Hutchinson, Other at The Knutsford Court Hotel
Responded Apr. 8, 2020
Dear Betty71, we are so delighted that you enjoyed your experience here, thank you for sharing!. Your feedback has been shared with the entire team and special recognition given to Sonnette who you mentioned. We too look forward to hosting you again. Take care and stay safe until then. Respectfully, Saran Hutchinson Senior Operations Manager
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Kevin C wrote a review Mar. 2020
2 contributions
I recently visited Kingston to conduct several business meetings. I stayed at the Knutsford Court Hotel and my experience was excellent. The hotel is beautiful and the staff very professional and polite. Food in the melting pot was amazing. Looking for my next visit in summer.
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Date of stay: February 2020Trip type: Travelled on business
1 Helpful vote
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Response from Saran Hutchinson, Other at The Knutsford Court Hotel
Responded Apr. 8, 2020
Dear Kevin C, thank you for taking time to share your experience. We are so pleased that you enjoyed your time with us, the service from the team and the food in the Melting Pot restaurant. We are also looking forward to your return. Please stay safe until we see you again. Respectfully, Saran Hutchinson Senior Operations Manager
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Linibeanz wrote a review Mar. 2020
5 contributions1 helpful vote
I arrived before the 3 pm check-in, and I was greeted by a number of other guests sleeping on themselves the lobby. This is because as per the front desk, it is a hotel policy that you cannot check-in prior to 3 pm. Even if you ask the staff 10 minutes prior to 3 pm, whether there are any rooms available for early check-in, they will tell you NONE are available in the entire hotel. Yes, not one single room is available. Despite being on a tiring 7 hour flight prior to arriving, staff had no remorse and still made me wait to check-in at 3pm. Front desk staff needs proper training in customer service, communication, and problem-solving skills. Their attitude is extremely laxed, they really don’t care about the guests and they are not afraid to show you that they do not care. If you need a problem fixed, you literally have to troubleshoot it yourself by offering the various options to the front desk staff, instead of them telling you. Higher level management gets it, but unfortunately, this has not yet trickled down to front line staff. In addition, there is a complete disconnect between housekeeping and the front desk. Housekeeping has no respect for the do not disturb sign and repeated knocked on my room to “see if I was checking out” that day, even though I still had another day left in my stay. They are extremely noisy in the hallways and between housekeeping and the noisy air conditioners, do not expect to get any rest at this hotel. Breakfast options – Not worth it, especially if you are vegetarian or don’t eat bacon. You may end up paying out of pocket for the chef to make you breakfast.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Saran H, Manager at The Knutsford Court Hotel
Responded Mar. 10, 2020
Dear Linibeanz, thank you for sharing your feedback. We are disappointed to learn that you had issues with your stay that we were unable to address while you were here. I would like to offer some clarity on the matter of check in time, as even though official check in time is 3pm, which allows for housekeeping time to prepare the rooms after check out, we are always happy to accommodate early arrivals as long as rooms are available and try to be as flexible as possible. I would also like to note that our daily offerings for breakfast include a vegetarian option as a standard. We are also always happy to assist with any special dietary needs once brought to our attention. We value guest feedback as we work continually towards guest comfort and satisfaction. As uch, I would love an opportunity to speak with you directly regarding your stay and invite you to contact me directly via email using shutchinson@knutsfordcourt.com. Respectfully, Saran Hutchinson Senior Operations Manager
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PRICE RANGE
US$144 - US$229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
knutsford court kingston, hotel knutsford court
LOCATION
CaribbeanJamaicaKingston ParishKingston
NUMBER OF ROOMS
143
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Frequently Asked Questions about The Knutsford Court Hotel
Which popular attractions are close to The Knutsford Court Hotel?
Nearby attractions include Emancipation Park (0.6 km), Devon House (0.9 km), and Reve Jewellery & Accessories (0.7 km).
What are some of the property amenities at The Knutsford Court Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Knutsford Court Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Knutsford Court Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Knutsford Court Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Knutsford Court Hotel?
Conveniently located restaurants include Devon House I-Scream, Devon House Bakery, and Spanish Court Cafe.
Are there opportunities to exercise at The Knutsford Court Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Knutsford Court Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Knutsford Court Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Knutsford Court Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Knutsford Court Hotel?
Many travellers enjoy visiting Devon House (0.9 km), Bob Marley Museum (1.3 km), and Seville Great House and Heritage Park (2.8 km).