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Sunscape Splash Montego Bay

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Sunscape Splash Montego Bay
Sunscape Splash Montego Bay
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6,197 Reviews from our TripAdvisor Community

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Showing 6,088: English reviews
Start your review of Sunscape Splash Montego Bay
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montreal canada
Reviewed yesterday NEW

Beautiful setting right on the bay, only fifteen minutes from the airport. Very clean rooms, and the staff were excellent. The food was good for an all inclusive and lots to choose from including 3 a la carte restaurant. Provided lots of activities by the pool during the day. Great shows at night for all ages. WISH THE DISCO WAS...

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Helpful?
Thank dato60
Reviewed yesterday NEW

First of all, we were in Jamaica... what could possibly be wrong?! We were very happy with the resort, our room, the accommodations, the food & restaurants, the pools, the beach, the entertainment and the PEOPLE! The staff at this resort was phenomenal. They were helpful, friendly and accommodating. We enjoyed getting to know some of the staff as they...

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Helpful?
Thank Traci S
Potter, Nebraska
Reviewed yesterday NEW

We returned from our family vacation last week. The Hotel is older but everything was clean. We had to wait to get into out room on arrival. Once we were checked in we had to change rooms as there was a door issue. The staff were exceptional! Martino in the buffet area was so kind and helpful. Clifton can pour...

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Thank mmrotert9675
Montreal, Canada
Reviewed yesterday NEW

We had a great time ar Sunscape Splash, the staff is very friendly and efficient. The food is good, the pools and the slides are a lot of fum for the kids. we enjoyed the entertainment at night. The rooms are a bit outdated. Would return for sure. Andre

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Thank Andre D
saskatoon
Reviewed 2 days ago NEW

Stayed here in Feb. for 4 days,had rooms on the 7th floor,beautiful views and having a butler was fantastic.Quenton looked after,getting morning favorite loungers by the beach,also brought beer in a bucket and food at our request,he handled every dinner reservation also . Paul the life guard on the beach was fun to talk to and all staff seemed to...

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Helpful?
1Thank potashminer
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day, Thank you for staying with us and writing this review. I am happy to know that you enjoyed your room and the service we provided, especially your butler Quenton. Our goal is to make our guests have a fantastic stay, glad to know you experienced such joy. Hope to see you soon. Thank You Jerrine B Administrative Assistant

London, England, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here for one night with my friend before I moved onto Secrets Wild Orchid (I had already booked this before my friend had booked sunscape). Very decent hotel and a good choice of food in the restaurant. Rooms were decent as well, would recommend if you cannot afford the more expensive sister hotel Secrets down the road.

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1Thank Mulika S
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Dear Mulika, We thank you for your review and for staying with us. I am happy to know that our accommodations was satisfying. Looking forward to seeing you again. Have a great stay. Thank You Jerrine B Administrative Assistant

Reviewed 4 days ago NEW

I stayed here Jan of 2016, I didn't pick this particular place it was an apple square deal. We arrived and there was a waitlist for locks for the safe. Not only that but the elevators on the kid side did not work, I didn't plan on coming to a family resort either so this might not be the review...

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Helpful?
1Thank Jess H
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day, Thank you for taking the time to write your review. I must apologize for the inconvenience you received when you stay with us. I must inform you that we now have locks and all restaurants are open. We have always been making improvements to our hotel and we will continue so that our guests are comfortable and have...

Swift Current, Saskatchewan, Canada
Reviewed 4 days ago NEW

HOTEL is clean, and very nice, as well as minutes away from the airport. Food was excellent - buffet and the a la cartes ... however I was disappointed in the lack of fruit. I missed fresh pineapple, watermelon, grapes, strawberries etc. Service was good. Staff were all extremely friendly - with the exception of a couple of the bartenders....

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Helpful?
Thank Aline G
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Dear Aline, Thank you for your review and for staying with us. I am happy that you stayed with us and that our staff gave you good service. I must apologize for the inconveniences you mentioned and these issues will be pasted on to the relevant department to be addressed. Looking forward to your next visit. Thank You Jerrine B...

Grand Rivers,Ky
Reviewed 4 days ago NEWvia mobile

Sunscape Splash has a very inviting ,nice open air lobby upon arrival which makes for a great impression . This was our family vacation for myself, husband and my 11 year old daughter . We mainly chose this resort because of the waterpark ,close to the airport,and also because it's very reasonable for a budget vacation . The entertainment during...

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Helpful?
1Thank sherih73
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Good Day, It was a pleasure having your family spending your vacation at our resort. Thank you for writing your review and giving us some feed backs. We do take these feedback seriously and will ensure they be reviewed and addressed. I am glad to know that our staff made sure that your family was comfortable. It is our aim...

Reviewed 5 days ago NEWvia mobile

We stayed at the Sunscape Splash resort in Montego Bay for March break. We have been to other resorts during March break and found resorts had trouble keeping up with being at capacity - this wasn't the case at this resort. Although it was busy, we always felt well taken care of - towels available, enough pools to enjoy, food...

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Helpful?
1Thank Layla R
Shaudae B, Administrative Assistant at Sunscape Splash Montego Bay, responded to this review

Dear Layla, Thank you for taking the time to write your review. It was a pleasure having your family staying with us. I am pleased to know that our accommodation was satisfying and the staff that you mentioned along with other gave you exceptional service. We will be reviewing the recommendations you highlighted and made improvements so we can enhance...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consists of two 10-story Sunrise and Sunset Towers. ... more   less 

Additional Information about Sunscape Splash Montego Bay

Address: Montego Freeport Peninsula, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $268 - $557 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Splash Montego Bay 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Sunset Beach Resort Jamaica
Sunset Beach Jamaica
Sunset Beach Montego Bay
Sunset Beach Resort Spa Montego Bay
Beach Resort Sunset
Sunset Beach Resort And Spa Jamaica
Sunset Beach Resort Montego Bay Jamaica
Sunset Beach Resort Spa Jamaica
Montego Bay Sunset Beach Resort
Hotel Style:
#14 Spa Hotel in Montego Bay
#14 Top resorts Hotel in Montego Bay
#15 On the Beach Hotel in Montego Bay
#15 Luxury Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Splash Montego Bay staff and other travellers.
536 questions
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Questions? Get answers from Sunscape Splash Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floors were more quiet at nights.”
 of 5 bubbles dato60, 22 Mar 2017 | Read review
“We had a room on the 9th floor which was perfect for us. It was quiet with a balcony overlooking the ocean and the ship port.”
 of 5 bubbles 746tracis, 22 Mar 2017 | Read review
“Higher up the better had 4706 and 4707 magnificent.”
 of 5 bubbles potashminer, 21 Mar 2017 | Read review
“we liked having the pool view”
 of 5 bubbles 923AlineG, 19 Mar 2017 | Read review
“Attempt to acquire a room that looks over the bay or pools.”
 of 5 bubbles m0rgan68, 18 Mar 2017 | Read review
5 of 5