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Sandals Royal Caribbean Resort and Private Island

Travellers' Choice award winner
15/05/2017 16/05/2017
1 room 2 adults 0 children
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Sandals Royal Caribbean Resort and Private Island
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5,183 Reviews from our TripAdvisor Community

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New York City, New York
Reviewed yesterday NEWvia mobile

I don't even know how to start this review since I am currently staying here until Tuesday May 2nd. I checked in Thursday, April 27th. I want to start off by saying the people are what makes Sandals Royal Caribbean a great resort and management whoever they are need to seriously recognize that since the reason this resort is so...

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1Thank Michelle H
Platteville, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

This was our 2 visit to the Sandals Royal Caribbean Resort in the past 2 years. We love it! We used the Butler service this time. You receive 2 Butlers that assist you with ANYTHING. Both of ours was great!! Everyday there was something left in our our room by the Butlers. Snacks, bathtub filled with water and beautiful flowers...

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7Thank ryapsimmons
About Hotel's Favourite Review
Pearl, Mississippi
Reviewed 3 days ago NEW

We had our wedding here. It was better than we could have imagined! I highly recommend Sandals Royal Caribbean! The wedding team was phenomenal and all of the staff made us feel like a part of their family! We will be going back for years to come

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1Thank meredithmcknight
Reviewed 4 days ago NEWvia mobile

Sandals Royal Caribbean is one of those places where all the reasons for going to a resort come together perfectly. My wife and I arrived early on a Monday afternoon following a flight on Southwest Airlines and after being transported to the resort were greeted by the warm and friendly staff. Lennus saw to it that our bags were moved...

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1Thank Sy M
Miami, Florida
Reviewed 4 days ago NEW

Our anniversary getaway was definitely beyond our expectations. Our over the water bungalow was breathtaking to say the least. But mostly what impressed us the most was the service and hospitality we received from the moment we arrived at the resort. Shanetta and Akeem really over extended themselves to make our stay a memorable one. They facilitated everything from making...

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Thank naixala
Pittston, Pennsylvania
Reviewed 4 days ago NEW

our room was beautiful resort is beautiful, staff was very unprofessional rude and ignorant. we had butler service and our butlers acted like we didnt exist. we had to go hunt them down half the time. ignored us. not to friendly. but ive seen other butlers cater to there people. not ours. never again. closed the beach for a commercial,...

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4Thank barbeee56
Jasmine J, Online Review Coordinator at Sandals Royal Caribbean Resort and Private Island, responded to this review

Thank you for your review of Sandals Royal Caribbean. First, I would like to apologize for the troubles and frustration that you may have experienced. I want you to know that your complaint and feedback will give us the chance to resolve any problem that may occur and assist us in making our services better. We also observe some crucial...

Texas
Reviewed 5 days ago NEW

Been here 4 times its one of the places I choose to come to stay in Montego bay . Sandals is great at what it does but if you want a cozy swim up suite , not too far from the airport then this is the place for you . If you want to head out to Whitter village plaza...

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3Thank Molly J
Pittsburgh, Pennsylvania
Reviewed 5 days ago NEW

Our third trip to our favorite Sandals resort. Smaller and more intimate with access to the other 2 Sandals nearby! Incredible staff! No butler room necessary as staff is so attentive! Going back again in the fall.

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4Thank hegedusmd
Reviewed 5 days ago NEW

By far a beautiful resort with fantastic people!! Made us feel right at home!!!! Staff was extraordinary!! Highly recommended!! Great food and drinks. Bartenders were a blast!! Rooms were beautiful and extremely comfortable!! Amenities were plentiful.

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1Thank Dforbes729
Ottawa, Canada
Reviewed 5 days ago NEW

My husband and I visited Sandals, Royal Caribbean April 13-18, 2017. Montego Bay has 3 Sandals resorts. We picked this one not only as a recommendation from our travel agent, but because of the private island and layout. We had something similar at Sandals Nassau and loved it. The resort is not large, perfect for a quiet, relaxing getaway. We...

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2Thank Diana P

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
•7 exquisite dining options, with world-class culinary cuisines.•Only Jamaican resort with a private offshore island, housing an authentic Thai restaurant.•Magnificent, swim-up crystal lagoon suites.•24 hour room service as a part of our concierge service.•English pub offering an authentic pub dining experience.•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row.•Voted “Caribbean's Leading Hotel Brand” 18 years in a row. ... more   less 

Additional Information about Sandals Royal Caribbean Resort and Private Island

Address: Mahoe Bay, Montego Bay 167, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $596 - $1,741 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Royal Caribbean Resort and Private Island 5*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, BookIt.com, Hotwire, Hotels.com, TravelUp, Expedia, Cheap Tickets, HotelQuickly, TripOnline SA, Evoline ltd and getaroom.com so you can book your Sandals Royal Caribbean Resort and Private Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandals Royal Caribbean Hotel Montego Bay
Sandals Royal Caribbean Montego Bay
Sandals Royal Caribbean Resort Jamaica
Sandal Royal Caribbean
Hotel Style:
#5 Romantic Hotel in Montego Bay
#5 Family Hotel in Montego Bay
#6 Spa Hotel in Montego Bay
#6 Top resorts Hotel in Montego Bay
#7 Business Hotel in Montego Bay
#7 Luxury Hotel in Montego Bay
#7 On the Beach Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Royal Caribbean Resort and Private Island staff and other travellers.
372 questions
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Questions? Get answers from Sandals Royal Caribbean Resort and Private Island staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Over the Water Bungalows with Shanetta and Akeem are the way to go!!!”
naixala, 26 Apr 2017 | Read review
“walkout swim up beautiful”
barbeee56, 26 Apr 2017 | Read review
“Swim up Honeymoon Butler Suite”
128dianap, 25 Apr 2017 | Read review
“The Kensington building was wonderful with great views, spacious bathroom and bedroom and quiet.”
pammO8766RI, 19 Apr 2017 | Read review
“shuttle runs frequently between Sandals Carlyle , Montego Bay and Royal Caribbean so you have access to all 3 resorts,Ya Mon.”
dunrobin74, 15 Apr 2017 | Read review
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