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Sandals Montego Bay

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5,083 Reviews from our TripAdvisor Community

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Showing 5,024: English reviews
Uxbridge, Canada
Reviewed 5 April 2012

We are seasoned travelers to Jamaica and have been to many all inclusive chains so are familiar with the no tipping policy, the room service excellence, fantastic food and wonderful staff (the people are what keeps us returning year after year). We just recently tried the Sandals chain (2 in St. Lucia and Sandals Negril). Our 4th trip to a...

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6Thank Jayelza
SRICS, Manager at Sandals Montego Bay, responded to this review

Warm greetings from Sandals Resorts International! You are very important to us and we welcome the opportunity to speak with you. Please e-mail us at (customerservice@sandals.com). We look forward to hearing from you. Warm regards.

Chicago, Illinois
Reviewed 4 April 2012

Let me start off by saying I'm a pretty reasonable person who does not expect perfection out of anyone or anything. With that said, here is my general opinion of Sandals Montego Bay, Jamaica. I've always imagined or thought of Sandals as "the place" to go to or stay at for couples which is why my wife and I booked...

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4Thank JRH84
Montgomery, Texas
Reviewed 4 April 2012

We have returned now from our 8th trip to Sandals Montego Bay. Everytime I can't think it will get better but it does. The staff are more genuinely pleased to help returning guests than new ones. They all know us by name. It has been fun to watch some of them be promoted through the years like Everton and Robert....

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Thank halldw
NE PA
Reviewed 3 April 2012

My husband and I spent 3/17 thru 3/24 in a Bay Roc Villa Oceanfront Honeymoon Veranda Jr Suite w/ Butler. This was our 3rd Sandals Jamaica vacation. This was also the most we spent on one. For that reason alone, I was disappointed in my room. I would not consider it a suite. It was a hotel room, nice double...

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3Thank BaileyK
Saint Louis, Missouri
Reviewed 2 April 2012

Everything was great! I was treated like the royal from all of the Sandal's staff. Tipping is prohibited however they deserve everybit of it. My room was tended to twice daily one in mid afternoon and one in the evening to "dress down" the bed for bedtime. The food was great, offering a wide variety. The online brochure mentioned crab...

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1Thank kenya l
Longueuil
Reviewed 2 April 2012

The Montego Bay resort is fabulous. It is located at about 5 minutes from the airport and you save à lot of time. From the moment you are in the Sandals lounge at the AirPort you don't touch your luggages any more. If you are a returning guest they Know it and tell you welcome back. We took à Concierge...

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6Thank BeauDommage
Dartford, United Kingdom
Reviewed 30 March 2012

Just returned from a trip to Sandals mo bay and what a lovely time we had. We got married there 11years ago and wanted to return!!! The place was just how we remembered it. Book the restaurants early to avoid disappointment. The swim up bar can be really busy and the other pool is used for scuba lessons. They really...

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5Thank Gilesy0804
North Augusta, South Carolina
Reviewed 30 March 2012

I want to inform the owners and management of sandals that your montego bay staff is the greatest on the PLANET!! I've traveled several different places and stayed at several different resorts and none, NONE are up to the standards as your staff at Sandals Montego Bay! They were professional, friendly and courteous! The only thing that I dislike is...

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2Thank marcus m
Boone, North Carolina
Reviewed 29 March 2012

We have traveled extensively to many five star destinations with our children. We have been married for 19 years and this is our first vacation without the kids. This is also a first to an all inclusive as well as Jamaica. What a great trip! We were impressed from the moment that we took the short ride from the airport...

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6Thank wileym1
San Diego, California
Reviewed 29 March 2012

My husband and I stayed 3/15-3/23 for a late honeymoon and had a FABULOUS time. FOOD: The first night we ate at the Oleander since that is one of the few restaurants that doesn't require reservations. GREAT food and the nicest restaurant at the resort (dress pants required). We saw several couples turned away because the men didn't wear dress...

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7Thank lovelife5366

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
Official Description (provided by the hotel)
•Largest private white sand beach on the north coast •The entertainment capital of the Sandals brand with nightly professional shows and upbeat, active, fun-loving daytime activities. •Six exquisite dining options•Complimentary transfers to Sandals Royal Caribbean and Sandals Carlyle. Enjoy all the luxuries included in our “stay at one, play at three” concept offering 18 dining options •Air-conditioned departure lounge•Voted Sandals “World's Leading All-Inclusive Company” 16 years in a row•Voted “Caribbean's Leading Hotel Brand” 18 years in a row ... more   less 

Additional Information about Sandals Montego Bay

Address: Montego Bay, Kent Avenue, Montego Bay 100, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $608 - $1,447 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandals Montego Bay 5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Sandals Montego Bay Hotel Montego Bay
Sandals Hotel Montego Bay
Montego Bay Sandals Hotel
Sandal Montego Bay
Hotel Style:
#6 Spa Hotel in Montego Bay
#7 Top resorts Hotel in Montego Bay
#7 Romantic Hotel in Montego Bay
#7 On the Beach Hotel in Montego Bay
#8 Luxury Hotel in Montego Bay
#10 Family Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Sandals Montego Bay staff and other travellers.
295 questions
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Questions? Get answers from Sandals Montego Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor of Palms building has the best view and the best location in the resort”
 of 5 bubbles vette66427, 20 Feb 2017 | Read review
“There maybe more Swim-Up rooms available in the Seagrapes possibly towards the end of this year.”
  • Our Swim-Up Suite
  • Our Swim-Up Suite
  • Our wonderful Butlers Marvin♥ & Stevan♥ drew us a bubble bath when we returned from the beach.♥
  • Our Butler Stevan♥ & Patricia♥ from Housekeeping's beautiful Anniversary tribute to us
  • Our Swim-Up Suite
  • Our Swim-Up Suite
 of 5 bubbles Marcy49, 18 Feb 2017 | Read review
“The Almonds Building is great!”
 of 5 bubbles HollyJ791, 15 Feb 2017 | Read review
“all rooms were good”
 of 5 bubbles wandachartier, 15 Feb 2017 | Read review
“Check the resort map as it is best to be in the middle of the resort as this is convenient to all amenities”
 of 5 bubbles llh2860, 14 Feb 2017 | Read review
5 of 5