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Secrets St. James Montego Bay

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GreenLeadersPlatinum level
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Secrets St. James Montego Bay
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5,912 Reviews from our TripAdvisor Community

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Showing 5,752: English reviews
Belchertown
Reviewed yesterday NEW

We are Unlimited Vacation Club (UVC) Members, and this was our first trip since we joined. We were greeted like VIPs at the door by Michael and Corinne and were immediately guided to a quiet lounge and offered a beverage while the UVC staff took care of the "checking-in" process. We saw Michael and Corinne multiple times throughout our stay,...

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1Thank D3955FCkellyg
Reviewed yesterday NEW

When we first arrived at the resort, our room wasn't ready. Check-in is at 3:00 p.m. and we arrived at 2:30. They advised us to go have lunch and then return. We finally got in our room around 3:45 p.m. They wanted us to come back to the desk by 4:00 to schedule our return shuttle, etc. The food here...

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1Thank Mary K
Reviewed 2 days ago NEW

We usually stay at the Iberostar or Excellence properties BUT we were very impressed with this property. From the time we arrived until departure everyone was just so friendly. Lots of things to do--day and night, you really don't even have to leave the property. Make sure you bring something white because they will tie dye it along the beach....

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3Thank aburai
Quebec City, Canada
Reviewed 3 days ago NEW

We book at Breathless Montego Bay but due to delay with the construction we were relocated at Secrets St. James. Wow! We visited several AM Resort (Secrets and Breathless) over the last few years and Secrets St. James was one of our favourite. The staffs are very nice and tried to make us feel like at home. The beach and...

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2Thank NailaDespres
Reviewed 3 days ago NEW

Greatest food ever! Portofino's Italian was superb. Courtney did a great job with his friendly attitude and knowledge of menu choices. Lots of activities daily at St. James and adjoining Wild Orchid properties. Daily schedule left in room and also posted in many places. Bars are well equipped and nicest staff. I can't say enough about how friendly and helpful...

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1Thank 251reneek
Auckland Region, New Zealand
Reviewed 3 days ago NEW

Overall the Hotel was okay and the staff were wonderful. We had an issue with our shower flooding and although we reported it 3 times nothing had been done by the end of our weeks stay. Our main compliant though was the pool area and people "reserving" chairs. The pool staff take money to reserve the chairs so it is...

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3Thank ashwebbo
Alexandria, VA
Reviewed 3 days ago NEWvia mobile

Overall, our trip to Secrets St. James was a memorable one. We enjoyed things like guided snorkeling and fishing (we scheduled a deep-sea fishing excursion through AmStar). The food, while not outstanding, was consistent. More on that later. The service was very good. I recommend tipping although it is not expected. Housekeeping service was better than expected from the reviews...

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2Thank fgdiii
Anacortes, Washington
Reviewed 4 days ago NEW

Just returned after a week in Jamaica at Secrets Montego Bay. Mostly great experience. Lovely site, views from Ocean Front room(s) outstanding. Beds great, staff amazingly pleasant and warm. Food better than expected. Room service surprisingly swift. Few bugs. Just felt calm and relaxed. Some cons however. Could not get pool or beach chair reliably. Hotel says 30 min unoccupied,...

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2Thank JohnnyMD98221
Simcoe, Canada
Reviewed 4 days ago NEW

Our second stay here. Close to airport. Used AMstar for private transfers for quicker arrival. Stayed on St. James side, Preferred club. Don't feel the perceived priveleges of preferred club are worth extra money, so save yours if you're considering. Overall, excellent food, where all inclusive quality goes. Staff was very attentive to grounds. Cleanliness of rooms was good, except...

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2Thank myway19
North Little Rock, Arkansas
Reviewed 4 days ago NEW

this was my 2nd trip to this resort, so this is my 2nd review: my first experience (at Wild Orchid) was not good. it's a stunning resort, but there were numerous service issues. so much so that i received a certificate for 5 free nights on a return stay (although there were initially so many black out dates and restrictions...

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2Thank S T

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Secrets St. James Montego Bay

Address: Lot A59, Freeport, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $517 - $1,245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets St. James Montego Bay 4.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Secrets St James Hotel Montego Bay
Hotel Style:
#4 Business Hotel in Montego Bay
#7 Spa Hotel in Montego Bay
#8 On the Beach Hotel in Montego Bay
#8 Top resorts Hotel in Montego Bay
#9 Romantic Hotel in Montego Bay
#9 Luxury Hotel in Montego Bay
#11 Family Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Secrets St. James Montego Bay staff and other travellers.
606 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was spacious and had open floor plan. Shower, separate jacuzzi tub, toilet room, double sinks, closet & drawers, refrigerator stocked with beer, juice, water and soda (coke products, yay!!!); we had a king size bed; there was also a separate sitting area with sofa, coffee table, as well as a round table with two chairs. Also two chairs out on the balcony. There was a tv, but we didn't turn it on once on our vacation!”
 of 5 bubbles D3955FCkellyg, 16 Jan 2017 | Read review
“We were in building 3 on the 5th floor and had a view of the pool.”
 of 5 bubbles marykO6258RP, 16 Jan 2017 | Read review
“Secret St James is further from the restaurants.”
 of 5 bubbles aburai, 15 Jan 2017 | Read review
“Most of the room have ocean view but you should ask for higher floor to avoid obstruction.”
 of 5 bubbles NailaDespres, 14 Jan 2017 | Read review
“Swim outs available. All Oceanside rooms.”
 of 5 bubbles 251reneek, 14 Jan 2017 | Read review
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