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Hotel Riu Palace Jamaica

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1 room 2 adults 0 children
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Hotel Riu Palace Jamaica
Hotel Riu Palace Jamaica
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1,987 Reviews from our TripAdvisor Community

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Showing 1,855: English reviews
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slough
Reviewed yesterday NEW

We have just returned from a wonderful 2 weeks at the Riu Palace Jamaica. It was my husband's birthday present to me for my 70th. The hotel more than met our expectations - all the staff from Reception to House keeping and the gardeners were brilliant. Everyone was so friendly and supportive to our needs. Food was out of this...

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4Thank crispy1Slough
Atlanta, Georgia
Reviewed yesterday NEW

The TRUTH about RIU Palace Jamaica...it is AMAZING! Let me give you all the run down to make sure your experience is just as perfect as mine was. Keep in mind, my staying here you have access to the other two properties that are next door! The airport was very close to this resort. We were dropped off first which...

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3Thank Eyasmeen
Boston, Massachusetts
Reviewed 2 days ago NEW

Had an excellent time. I would definitely go back! 10 minutes from the airport, the Riu palace is an adults only all-inclusive property, topmost tier of three connected beachfront properties in Montego bay (the other two being Riu Reggae and Riu Montego bay). Staying at the Palace, you have unlimited access to the other two properties. Palace was more laid...

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6Thank cantfindaname1
Reviewed 2 days ago NEWvia mobile

I thought I would try to write few reviews while we are staying at riu palace Jamaica montego bay to shed honest and sincere personal opinion of different services and amneties. First of all the overall experience, as the title says there is a problem and the problem is this hotel makes you get used to a luxurious level of...

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4Thank Wes A
Ellicott City
Reviewed 2 days ago NEW

We had a wonderful time during our 1-week stay. Our room was large, clean and the fridge stocked. The food was diverse and plentiful but most of all, the service was excellent. We will definitely return.

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3Thank MBSuter
Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

A lot of good.... And A lot of bad.... Good & Bad. All staff was friendly, but management was rude.. I felt disrespected and offended... the management is from Spain, and I am Mexican. Management followed my wife around like she stole something.... Really ignorant.... Food is flavorful, except the steakhouse. Terrible food... Menu says one type of food and...

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4Thank djritmo
Reviewed 5 days ago NEWvia mobile

The ground was well kept, the room was wonderful and spacious. Had a nice mini bar in our room. Even though it was not stocked every day had to call for refills. Good drinks at the bar. Staff was very friendly and helpful. Food was average, I personally thought the bacon tasted a little weird. This is a resort for...

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3Thank Nathan R
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Jamaica, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts and taking time to give us your feedback. We are glad to read that our grounds, the room and the drink selection at the bar was to your satisfaction. We also appreciate your positive comments about our staff. Due to the warm weather and the location of our resort, which...

London, United Kingdom
Reviewed 5 days ago NEW

The downside to this hotel is having an 'open plan' bathroom - awful! The shower is behind a screen and toilet a separate room but the sinks and bath are in the room with no privacy. As I was travelling with friends we had to sit on the balcony (in the dark at night as there were no lights) while...

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3Thank Jane N
Hawkinge, United Kingdom
Reviewed 5 days ago NEWvia mobile

As soon as we walked into the reception area we knew we were in for a fantastic holiday. The hotel was spotlessly clean, all the reception staff were very welcoming. Check in was efficient with towel cards, room cards and wifi codes all supplied. Our room was, again, spotlessly clean with a well stocked fridge and coffee making facilities. As...

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8Thank Chris0170
MA
Reviewed 6 days ago NEW

This was my fourth year in a row to the Riu Palace Jamaica! Arriving this year was like coming home! Everyone at the front desk remembered me from years past and I was checked in and in the sun quickly! I loved the welcome gift they sent me too! This year I ate at the steakhouse one night. Very good!...

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10Thank scrappingmytravels

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Pool
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Riu Palace Jamaica

Address: Mahoe Bay - Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay
Price Range: $397 - $805 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Riu Palace Jamaica 4.5*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Montego Bay
#4 Top resorts Hotel in Montego Bay
#4 Luxury Hotel in Montego Bay
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Jamaica staff and other travellers.
609 questions
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Heanor, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the courtyard view rooms.”
  • Towel elephant
scrappingmytravels, 22 Apr 2017 | Read review
“we stayed in room 3071 and it was very quite. There are elevators too.”
124Nancy, 20 Apr 2017 | Read review
“We had room 1230 good view of the ocean and a quiet block.”
933margarete, 11 Apr 2017 | Read review
“Courtyard rooms still have an ocean view and are a little quieter as they are away from the Aqua Bar which has the nightly entertainment”
mrjg2017, 10 Apr 2017 | Read review
“Ideally have a room on the 3rd floor - highest floor available.”
  • View from room during sunset.
  • Double bed
  • Bathtub in middle of the room
  • Make sure you get the highest floor available or you'd be staring directly at your neighbors.
  • View to left of the room.
214JenniferN, 7 Apr 2017 | Read review
5 of 5