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Speaking with some of the staff that were willing to talk we found out that ownership issues are muddying the operation. Virtually no action at the pool, bar or restaurant. We also, to our surprise, found the "security" guard peeping into our ground floor suite....More
Response from Rebecca R, Guest Relations Manager at Mystic Ridge ResortResponded 14 July 2015
Thank you for staying with us. We are currently conducting an investigation into the incident involving one of our security guards and we apologize for this unsettling experience. Please know the safety of our guests is paramount to us. We will correct any security issues...More
Spent 4 days here and loved it! they have a nice location with views of the city( Ochi -Rios) to die for, the hills and mountains. Man, if you want a cheaper place but nicely done then this is the place. free breakfast every morning...More
Its a OK resort. Breakfast is only food included not an all inclusive resort. We stayed in one of the upgraded suites(loft suite). I recommend you stay in that suite if you want a high floor with a nice view.The really great part about this...More
I arrived in Ocho Rios from the Knutsford Express and saw the Mystic Lodge next door, so I proceeded to book a 1 night stay for 2 people for $114 dollars without reading trip advisor reviews.
We returned to check in and were escorted to...More
5 Thank charlotte l
Response from Rebecca R, Guest Relations Manager at Mystic Ridge ResortResponded 5 June 2015
We are so sorry that you had this experience. Mystic Ridge is a family-owned hotel where our relationship with our guests is the most important thing to us. We will have a meeting with our staff to discuss the service issues in your review. Please...More
I love that this hotel was on the hillside away from the hustle and bustle. Decor in the rooms are pretty standard, but comfortable. The grounds are well manicured and very welcoming. The views overlooking the city of Ocho Rios was gorgeous. Continental breakfast in...More
US$131 - US$249 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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No it's not... well I stayed in the apartments side... we had a full kitchen...there is a hotel side that offers breakfast but I'm not sure if they also offer any all inclusive options... there is also a bar and restaurant... More
No it's not... well I stayed in the apartments side... we had a full kitchen...there is a hotel side that offers breakfast but I'm not sure if they also offer any all inclusive options... there is also a bar and restaurant on site as well
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Been emailing this hotel months now and have yet to get a response to either of my two emails. Not professional. Guess this is a sign to stay at another establishment.
20 July 2016|
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Response from Alicia F | Reviewed this property |
Probably you should.when it comes to vacation do extensive search and follow yours guts.Its not peak season here in Jamaica so there's no reasonwhy they would take so long.