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ClubHotel Riu Ocho Rios

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8,222 Reviews from our TripAdvisor Community

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Showing 7,613: English reviews
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Reviewed yesterday NEW

Large resort but didn't feel overcrowded - well organized and laid out. The food was excellent. Ate in the gourmet restaurant thre times. Had the duck and steak both were awesome. Steak restaurant was average = preferred the steak in the gourmet restaurant by far. Get there half hour before it opens as there are no reservations. Buffet was good....

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Helpful?
Thank Valhallaman
Mississauga, Canada
Reviewed yesterday NEW

We stayed there with our 8 & 6 year olds. It was packed with many locals as well as the tourists who are actually staying at the resort. The line up for the food was ridiculous, especially in the main buffet restaurant. Not too friendly staff except a few, like Brittania, whom my daughter loved! The entertainment was probably the...

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Thank Toya1025
Telford, Pennsylvania
Reviewed 2 days ago NEW

Had a nice stay. Read a lot of hot and cold reviews, and it was better than expected, but yes, the place needs some exterior care. Rooms were clean. Food was not all that great in the buffet. Restaurants were good. We stayed at the Aruba Riu Palace and their food was much much better. My visit was soured as...

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1Thank dubell
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your vacation. We appreciate your positive comments about the cleanliness of the rooms and the food served at the specialty restaurants. We apologize for any inconvenience that this may have caused but the insurance companies merely take responsibility when the objects of value were in...

cumbia england
Reviewed 2 days ago NEW

Fantastic week cruising on Thomson Dream Panama Canal area then week stay in Jamaica Rui Ocho Rio fantastic complex rooms great staff great nothing was an effort for them .The entertainment staff was second to none don't know how they done it .The food out of this world everything was clean read some reviews on here was a bit disheartened...

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3Thank baileyandjacobsnana
Reviewed 3 days ago NEWvia mobile

For the price this hotel was good, the room was tidy and the towels folded into animals were a great touch. We were disappointed with the food however. The jerk chicken hut was great, but being familiar with the cuisine of Jamaica, a lot of it was "Americanised" and had been altered to suit an American audience. So it wasn't...

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2Thank ShanRan22
telford uk
Reviewed 3 days ago NEW

very good hotel plenty of places to eat food very good and plenty of choice two good swimming pools and a good safe beach large rooms with queen sized bed many bars and the service was quick and friendly only criticism only one main entertainment venue no comfy rooms to sit and relax entertainment was all drums or reggae ok...

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4Thank jillian48
Cheltenham, United Kingdom
Reviewed 4 days ago NEW

Stayed here for 2 weeks at the end of January with several family members. When we left 2 members had been violently ill,, probably food related. Good variety of food but not always hot......say no more. Hotel not designed for comfort, beds very hard limited seating in reception. Long treks from rooms to main areas I.e dining, no tea or...

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1Thank Ruth K
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Ocho Rios, responded to this review

Dear guest, Many thanks for sharing your experience with us and for choosing RIU Hotels and Resorts for your holiday. We are sorry to hear you did not enjoy the food selection at our hotel. We can assure you that we strive to improve our service daily in order to offer all our guests in house and future clients a...

Reviewed 4 days ago NEW

I booked an ocean view room through Sunwing for a week Feb 10-17. Our drive from the airport was two hours (bus was late leaving the airport and we hit traffic). When we arrived, we lined up to receive our keys and they forgot to give me a safe lock so I had to go back to pick it up...

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2Thank TorontoTraveller2009
pilot mound
Reviewed 4 days ago NEW

Well Every year us 3 same couples got somewhere in Caribbean and this year was maiden voyage to Jamaica. Read the reviews before we left as usual and once you sort out the ones who complain about everything and take general average you usually get a general view of resort this time being no different. We found rooms to be...

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1Thank mcgreger
Glasgow, United Kingdom
Reviewed 4 days ago NEW

Spent two weeks in this hotel in late January 2017 what an amazing time we had thank you to all the staff you are all fantastic. Our room was cleaned everyday fresh bed clean towels the cleanliness of this hotel is great. The food was outstanding well cooked and prepared the staff are very attentive and friendly and extremely busy....

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2Thank christinamaitland

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Situated in northern Jamaica, on the beachfront. Two 6-storey buildings and one 5-storey building. Surrounded by 90,000 m2 / 107,000 sq. Yards of lush gardens. Complimentary sun loungers on the beach. 10 Km / 6.2 Miles to Ocho Rios. 4 Km / 2.5 Miles from various shops. 105 Km / 65 miles to Montego Bay airport. 600 M / 1,970 ft. From a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners ... more   less 

Additional Information about ClubHotel Riu Ocho Rios

Address: | Mammee Bay, Ocho Rios, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Ocho Rios
Price Range: $286 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Ocho Rios 3.5*
Number of rooms: 846
Reservation Options:
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Also Known As:
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rio Ocho Rios
Club Hotel Riu Ocho Rios
Rui Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Hotel Style:
#6 Top resorts Hotel in Ocho Rios
#7 Romantic Hotel in Ocho Rios
#8 Spa Hotel in Ocho Rios
#8 On the Beach Hotel in Ocho Rios
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Ocho Rios staff and other travellers.
782 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the far side of the resort but ask a staff for short cuts - No problem Mon :)”
 of 5 bubbles Valhallaman, 22 Feb 2017 | Read review
“Premium rooms are quiet but far from everything.”
 of 5 bubbles Toya1025, 22 Feb 2017 | Read review
“Hide or lock up valuables”
 of 5 bubbles dubell, 21 Feb 2017 | Read review
“most rooms are sea view or part sea view centre rooms best views”
 of 5 bubbles jillian48, 20 Feb 2017 | Read review
“Ask to be in the bock closest to reception, not the huge crescent shaped block”
 of 5 bubbles 110RuthK, 19 Feb 2017 | Read review
5 of 5