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2017-08-27 2017-08-28
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    Moon Palace Jamaica

    Main Street, Ocho Rios, Jamaica
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    Best prices for your stay
    2017-08-27 2017-08-28
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    US$652US$718
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    Traveller (1505)
    Pool & Beach (407)
    Storyboard
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    Overview
    • Excellent57%
    • Very good25%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “flow rider” (134 reviews)
    “loud bar” (114 reviews)
    “resort credit” (89 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Moon Palace Jamaica
    Special Offer: $1500 Resort Credit
    Hotel deals
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    ClubHotel Riu Ocho Rios
    8,646 reviews
    #8 of 35 hotels in Ocho Rios
     
    Jamaica Inn
    1,294 reviews
    #2 of 35 hotels in Ocho Rios
     
    Sandals Royal Plantation
    2,546 reviews
    #3 of 35 hotels in Ocho Rios
     
    Sandals Ochi Beach Resort
    8,409 reviews
    #6 of 35 hotels in Ocho Rios
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,236)
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    1 - 5 of 1,179 reviews

    Reviewed yesterday

    This was a beautiful resort, very clean and modern. My husband and I travelled with our teenage kids and they were super excited to find out at check in that there was unlimited wifi throughout the resort 24/7. There was also free long distance. Food...More

    Review collected in partnership with this hotel
    Thank Q8047CNpatriciaf
    Hotel's Favourite
    Reviewed 3 weeks ago via mobile

    Wow.. what can I say about hotel?! Well it was absolutely perfect and I cannot wait to visit again. My boyfriend and I are aged 25 & 27 and wanted to find a modern and upmarket hotel but also a fun one too. I visited...More

    6  Thank Kaggzlouise
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded 3 weeks ago

    Dear Kaggzlouise, It is an absolute joy to have read your very exciting review describing in detail your awesome vacation attained during your time with us. At Moon Palace Jamaica our aim is to ensure that the ultimate guest satisfaction is achieved through offering first...More

    Reviewed yesterday

    What a complete disappointment. The property is newer and beautiful views. That's where it stops. The service was the worst I have experienced at an all inclusive property. Our rooms were not correct when we checked in and never really addressed to my satisfaction. Beware...More

    Thank totalsportscare
    Reviewed 2 days ago

    This hotel looks very impressive on entering but it was a total let down for me. The wet wash cloth we got on arrival was a nice touch, but they should have saved those wash cloths for the room. I stayed five nights and had...More

    Thank purlann
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear purlann, Your review is highly appreciated by the entire Moon Palace Jamaica team. We are delighted to hear about the amazing experiences you had throughout our facilities and guarantee that we will consistently work towards maintaining them as such. The exceptional team members mentioned...More

    Reviewed 2 days ago

    We arrived at moon palace knowing absolutely nothing about it as we are first timers to Jamaica. Their amazing staff welcomed us delightfully making us feel like we are home. Me and family are vegetarians and there weren't the best choices for us to eat...More

    Thank ishan p
    Response from Kemarlo C, Manager at Moon Palace JamaicaResponded yesterday

    Dear ishan p, Thank you for the time invested to share your fantastic review expressing your awesome time spent with us. It was such an honor having been bestowed the opportunity of hosting your first Jamaican getaway,our team is ecstatic to have been deemed this...More

    ClubHotel Riu Ocho Rios
    8,646 reviews
    #8 of 35 hotels in Ocho Rios
     
    Jamaica Inn
    1,294 reviews
    #2 of 35 hotels in Ocho Rios
     
    Sandals Royal Plantation
    2,546 reviews
    #3 of 35 hotels in Ocho Rios
     
    Sandals Ochi Beach Resort
    8,409 reviews
    #6 of 35 hotels in Ocho Rios
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$410 - US$857 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Ocho Rios
    • #7 On the Beach Hotel in Ocho Rios
    • #7 Luxury Hotel in Ocho Rios
    • #7 Spa Hotel in Ocho Rios
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 705
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotels.com, Expedia, Travelocity, Orbitz, Priceline, TravelUp and getaroom.com so you can book your Moon Palace Jamaica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Jamaica >
    • Saint Ann Parish >
    • Ocho Rios
    • Also Known As
    • Moon Palace Jamaica Ocho Rios
    Add Photo Photos
    Traveller (1505)
    Pool & Beach (407)
    Room & Suite (379)
    Dining (226)
    Hotel & Grounds (1036)
    Family and Play Areas (27)
    Bathroom (10)
    Business Centre & Event Rooms (5)
    Nearby
    Jamaica Inn
    1,294 reviews
    2.84 km away
     
    ClubHotel Riu Ocho Rios
    8,646 reviews
    6.73 km away
     
    Sandals Ochi Beach Resort
    8,409 reviews
    2.19 km away
     
    Sandals Royal Plantation
    2,546 reviews
    2.49 km away
     
    Nearby Restaurants
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    .43 km away
    Miss T's
    644 reviews
    .35 km away
    Mom's
    248 reviews
    .45 km away
    LiveFood LifeStyle
    51 reviews
    .61 km away
    Nearby Attractions
    Ocho Rios Bay Beach
    844 reviews
    .44 km away
    Turtle River Park
    166 reviews
    .35 km away
    Taj Mahal Shopping Center
    304 reviews
    .47 km away
    Mahogany Beach
    64 reviews
    .88 km away
    Ask a question
    Questions & Answers
    Tinks1328
    16 August 2017|
    AnswerShow all 2 answers
    Response from Kim O | Reviewed this property |
    There was not a microwave in our room. We were in a regular double bed suite. There was a mini fridge, coffee pot & liquor cabinet. If you are staying in one of the larger suites that has the dining room & kitchen area, then... More
    0
    Votes
    Moetuluib
    11 August 2017|
    AnswerShow all 3 answers
    Response from Roger B | Reviewed this property |
    I suspect they would need day passes, which are fairly expensive, to go anywhere outside the lobby area. A couple of our friends visited on a cruise ship stop (anchorage a short walk away) during our last visit. Wedding... More
    0
    Votes
    miss_skhxo
    8 August 2017|
    AnswerShow all 2 answers
    Response from Kemarlo C | Property representative |
    Dear miss_skhxo, It will be our pleasure to assist with creating the most wonderful awe-inclusive experience for you. As such we kindly invite you to check your private messages inbox for contact information for Moon Palace... More
    1
    Vote
    Room Tips
    "Ocean view with balcony."
    Read review
    "the partial ocean view is practically like a ocean view so if you are tying to save money the partial ocean..."
    Read review
    "ask for a higher floor room so you are not looking at garbage on the roof top below"
    Read review
    "4 balcony,2 br, 2.5 bath, dr, lr suite room 20631 stunning views"
    Read review
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