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Sunset at the Palms

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Traveller (4005)
Pool & Beach (1098)
Room & Suite (960)
Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“lotus leaf”(358 reviews)
“chef's table”(159 reviews)
“crossing guard”(181 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
May 9May 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,841)
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2,657 results
Traveller rating
1,896
548
134
59
20
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1,896
548
134
59
20
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1,131 - 1,135 of 2,657 reviews
Reviewed 25 November 2014 via mobile

First off, I want to say how much I loved coming here for my honeymoon! My husband and I had a wonderful time and would love to come back again in the future. The romantic treehouse style rooms where enchanting and cozy. We loved our...More

Thank Siearra T
Response from Sharon P, Manager at Sunset at the PalmsResponded 27 November 2014

Thanks Siearra T for your wonderful review about your perfect vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear that you had a magical honeymoon in paradise. Thanks for your kind words of compliments about the romantic tree house...More

Reviewed 25 November 2014

OK first off for the complainers! "We requested a room away from the road" So has everyone else, they cannot get everyone the same request if they are booked full! We too requested a room away from the road and they were full and could...More

5  Thank AngKansas_USA
Response from Sharon P, Manager at Sunset at the PalmsResponded 27 November 2014

Thanks AngKansas_USA. We sincerely appreciate your taking the time to share such a great feedback on your recent vacation experience at Sunset at the Palms Resort. We are indeed very delighted to hear that our Staff created a unique Jamaican experience for you and that...More

Reviewed 24 November 2014 via mobile

Visited the 16th thru the 23rd for our 25th Anniversary. So disappointed I did trip advisor it before booking. The rooms were okay nothing spectacular. When we first arrived we were greeted warmly and friendly but after that it was about it. We requested when...More

5  Thank Laurahubley
Response from Sharon P, Manager at Sunset at the PalmsResponded 27 November 2014

Hello Laurahubley Your review has been received and contents carefully read. We are very sorry to hear that your expectations throughout your vacation experience here at Sunset at the Palms were not met. We thank you for bringing this to our attention, as we are...More

Reviewed 23 November 2014

Fabulous white sand beach, clear blue water and some of the best staff we have encountered at an all inclusive. Interesting concept with the individual bungalows encased in gardens but could use alittle updating all around the resort. The rooms near the road are too...More

3  Thank Lynne1217
Response from Sharon P, Manager at Sunset at the PalmsResponded 24 November 2014

Thanks Lynne1217 for sharing your wonderful review and wealth of information about your vacation experience at Sunset at the Palms Resort. We truly appreciate you sharing such an informative review, as this is certainly helpful for us in ensuring the best value proposition for our...More

Reviewed 23 November 2014

We both said why would you go back to the same place again? .....until we visited this amazing place, and now we know! A week in this beautiful all inclusive resort in early November has already tempted us to repeat the same next year. The...More

6  Thank roxsays
Response from Sharon P, Manager at Sunset at the PalmsResponded 25 November 2014

Thanks roxsays for your wonderful review about your amazing stay at Sunset at the Palms Resort. We are very much appreciative your sharing feedback about the food, room and facilities as well as your very kind words of compliments about our staff. It was indeed...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free Internet
Room Service
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$270 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#5 Top resorts Hotel in Negril
#6 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$270 - US$495 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Negril
#5 Top resorts Hotel in Negril
#6 Luxury Hotel in Negril
#6 Spa Hotel in Negril
#8 Romantic Hotel in Negril
Room types
Suites, Non-Smoking Rooms
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Traveller (4005)
Pool & Beach (1098)
Room & Suite (960)
Dining (367)
Amenities (71)
Business Centre & Event Rooms (23)
Family and Play Areas (4)
Questions & Answers
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Carole517
14 April 2018|
Answer
Response from nogreatmischief | Reviewed this property |
my friend and i went in february for 9 days and had a great time, met other people: couples and singles. i didn't find it noisy at night. there is a piano player some nights from 7 until around 8:30 and a live band from... More
0
Votes
Corinne M
11 April 2018|
AnswerShow all 3 answers
Response from sunnyskyLondon | Reviewed this property |
There are designated smoking areas at the hotel and on the beach. Smoking on balconies is not allowed but that didn’t stop our neighbours, unfortunately because of the wooden shutters we woke to the smell of smoke in our... More
0
Votes
Laurie P
2 April 2018|
AnswerShow all 2 answers
Response from CRW72 | Reviewed this property |
I’m not a coffee drinker but I do recall a kettle so at a minimum there may be instant coffee. There is room service and a cafe that has a variety of coffees.
0
Votes
Room Tips
"i have never had a bad room in the 9 years we've stayed."
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"They will help you at the desk to choose the location that suits you (quiet or central)"
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"avoid hut right next to tennis court and the few on the far right next to big bamboo wall hedging another..."
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"view of room 708 faces a bamboo fence, which covers an apartment block, not that fancy, and not worht 400$ a..."
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