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Hotel Riu Palace Tropical Bay

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Traveller (6294)
Pool & Beach (1705)
Room & Suite (1045)
Overview
  • Excellent47%
  • Very good33%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“bloody bay”(407 reviews)
“ocean front”(397 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Riu Palace Tropical Bay
Special Offer: Receive 500 free points
Hotel deals
Offers from Hotel Riu Palace Tropical Bay
Special Offer: Receive 500 free points
Hotel deals
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Reviews (5,736)
Filter reviews
5,131 results
Traveller rating
2,312
1,711
633
293
182
Traveller type
Time of year
LanguageEnglish
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2,312
1,711
633
293
182
Show reviews that mention
All reviewsbloody bayfusion restaurantocean frontspecialty restaurantspool barjerk hutjerk chickenentertainment staffbeds pushed togetherrick's cafescuba caribemusty smellbeautiful beachlobsterreservation systema la carteslunch buffet
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1 - 5 of 5,131 reviews
Reviewed yesterday via mobile

I’m not normally one to do this but I am disappointed by the reviews I have been reading. I have been staying at this hotel since 2008! I have also stayed at many other all inclusive sat different locations, that aren’t Riu’s. Staff, food,entertainment ALWAYS...More

4  Thank tresscbchbound
Hotel's Favourite
Reviewed May 17, 2018 via mobile

Had a fabulous 2 weeks for my 60th birthday, was supplied with 2 birthday cakes in the room!! Staff are brilliant, happy and very friendly and nothing is too much for them. Room was spotless, comfy enormous bed, with 4 spirit optics and stocked fridge....More

6  Thank SANDRA T
Reviewed yesterday

Visited this Riu resort end of June for one week. We were here in 2012 and it’s sad to say that there was such a difference in our experiences here. The maintenance and upkeep were very lacking. The grounds were poorly maintained, such as weeds,...More

Thank Traveller080362
Reviewed yesterday via mobile

first of all, and if you don’t read this full review, let me say i loved the hotel and can’t wait to go back! our initial problems: when we got to the hotel, we stayed in a standard room. when we got there, the floor...More

1  Thank Florbela M
Reviewed 4 days ago

We stayed here for 10 days in December with my adult son and his girlfriend and our uncle for vacation. We booked the entire trip on Travelocity after reading mostly positive reviews on Trip Advisor and Travelocity. The 3 rooms we chose were beach front...More

4  Thank hindscpa
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$257 - US$642 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Negril
#7 Family Hotel in Negril
#15 Spa Hotel in Negril
#20 Romantic Hotel in Negril
#22 Top resorts Hotel in Negril
#24 On the Beach Hotel in Negril
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$257 - US$642 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Negril
#7 Family Hotel in Negril
#15 Spa Hotel in Negril
#20 Romantic Hotel in Negril
#22 Top resorts Hotel in Negril
#24 On the Beach Hotel in Negril
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (6294)
Pool & Beach (1705)
Room & Suite (1045)
Dining (666)
Amenities (83)
Business Centre & Event Rooms (36)
Family and Play Areas (24)
Questions & Answers
Ask a question
Wendy M
July 15, 2018|
AnswerShow all 2 answers
Response from PetersReviews1259 | Reviewed this property |
It's the OLD style that is fixed on the wall and you pull it out to use. Never had a mosquito problem, a screen door and plus if you leave your glass door open, it turns off your A/C. You'll be looking for a cool place and... More
1
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Wendy M
July 11, 2018|
AnswerShow all 4 answers
Response from PetersReviews1259 | Reviewed this property |
Yes, there is The Riu and the Riu Palace Tropical Bay. A ten-minute walk down the beach from each other. Guests staying at the Riu Palace have full any time of the day access to The Riu. The Riu guests do not have the same... More
1
Vote
FXM
July 5, 2018|
AnswerShow all 2 answers
Response from PetersReviews1259 | Reviewed this property |
Of course, you can request a room on the Couples side, and yes there is a Couples side unless it moved from last month. (Couples is a Resort next to the Riu) Try to do it before you arrive as most rooms are prebooked and... More
1
Vote
Room Tips
"We prefer the location of block 3"
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"Wouldn’t recommend anywhere"
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"Building 3"
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"2nd floor rooms are our favorite. We prefer to stay on the side closer to the vendors, SATP, and the sister..."
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