Royalton Negril, An Autograph Collection All-Inclusive Resort
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US$438
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US$507
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About
#32 of 80 hotels in Negril
Location
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Value
Travellers' Choice
Looking for a place to stay in Negril? Then look no further than Royalton Negril, a romantic all-inclusive resort that brings the best of Negril to your doorstep.
Guest rooms offer amenities such as a flat screen TV, a minibar, and air conditioning, and guests can go online with free wifi offered by the all-inclusive resort.
Royalton Negril features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Royalton Negril, free parking is available.
Given the close proximity to Mary, Gate of Heaven Catholic Church (4.8 km), guests of Royalton Negril can easily experience one of Negril's most popular landmarks.
If you are looking for a good seafood restaurant, you may want to check out Fireman's Lobster Pit, Office of Nature, or Sun Beach while staying at Royalton Negril.
Best of all, Royalton Negril makes it easy to experience some great Negril attractions like Stanley's Deep Sea Fishing (1.0 km), which is a short distance away.
We’re sure you’ll enjoy your stay at Royalton Negril as you experience everything Negril has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Snorkelling
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Family
Location
39Car recommended
Grade: 39 out of 100
162Restaurantswithin 10 km
50Attractionswithin 10 km
Norman Manley Blvd, Negril JMDWD14 Jamaica
Getting there
Rental CarsSee all Negril car hire
6584Reviews1375Q+A100Room tips
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+1
We stayed for my friend’s birthday. Everyone was so super nice and extremely helpful. The check-in process was smooth as silk thanks to Alecia. Dolly and Terri in the Nexus office were extremely helpful. Chad and his team was awesome as they went above and beyond to decorate and celebrate my friend’s birthday. As a first time visitor, I will definitely come back!
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Make sure you bring lots of singles to tip the staff because they work hard to make sure you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Only writing this review in hopes that in sways people away from it. Please understand this review is based on our personal experience (seems similar to other low star ratings.) Below is point form of pros/cons Our experience is based off having the Deluxe chairmain suite with Diamond club ( 2 adults, 3 teenage kids) Cons: -Resort is almost 2 hours from resort (not hotel's fault) just a negative experience. - NO AIR CONDITIONING anywhere on the resort. Please take this serious all restaurants were around 27/28 degrees celcius (80f). The rooms average was around 25c (77f). Informed that is normal in ALL rooms. - Power goes out 8-10x a day on the entire resort; escalators, elevators, lights, music etc all turn off - retail - there is a store, probably most expensove than any other store ive been too - reg size chips are $15-$20USD (didnt buy of course) - servers/ waitresses are mostly 1/10. They are unfriendly and act as if you are bothering them, sometimes aggressive. - dishonest - when a worker says they will do something, they will not actually do it. They also lie about pricing . ex. Rented beach cabana ($90 USD) FOR 5 of the 7 days, asked them if they'd discount it due to being for 5 days and not 1. Got in writting via whatsapp that we would get 25% off. Only to find out during check out that its wrong and nothing they can do (until you refuse to pay and then they reduce your bill). - Buffet - same. Food all week, not much to choose from - A la carte - even with reservation, you still wait. After being seated can wait up to 1 hour to get food - probably more to write, but hope this is enough for to not make a mistake by going here Pros: - Chairman delux room is massive (3 washrooms, loving room, wetbar, full kitchen, pool table (broken), roughly 2500sqft) - diamond club is mandatory if you want any service (you get a butlet and they handle a lot of the annoying things - reservations and many other things) - VIBE Team - they are the ONLY reason for a non 1 star, they work their butt off day and night - Beach - very clean, crystal clear water (beware, there is marine life.. jellyfish, but evem when stung, it doesnt hurt. Can also see large stingrays which is amazing) All in, for this trip from Canada, we paid aroind 9,000 CAD. IF I had my time back, should have gone to a different location. Something like Coata Rica at Planet Hollywood (100x better, speaking from experience). …
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We stopped the Hideaway with a swim up room opposite the pool bar.The room was quite dated with dated furniture , the door had been broken previously, looks like it had been kicked in, nice and clean room with a large comfortable bed, there were no slippers or dressing gowns or hair dryer as listed , took two days to get a hair dryer , the other things never materilised. Cleaners came in Dailey , sometimes left coffee and milk , most of the time we had ask. The pool was quite dirty with green algae around the sides , staff at the pool bar would serve the Americans before anyone else, it was about tipping, Large groups of Americans would arrive Friday night for the weekend and take over the pool. Music played by the pool all day with games , foam party on Saturdays. The hotel is very clean and tidy staff always pleasant, the restaurants all served great food. But there is no air conditioning in any restaurant, people sit there and melt 😄. When you arrive to book into the Hideaway you are forced to hand over your bank card and pay £200 for any extra services /goods you have while you stay. They refund you on check out..TUI doesn't tell you this so be aware. The grounds are kept immaculate and the beaches are great. The shows at night were very good , all in all we had a good holiday even with the few defects . The hotel is located approximately one and half hours drive from the airport , roads are very busy at times. This is my honest view of the hotel, . …
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Take US Dollars not Jamaican Dollars.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent aqua classes with Garrison who was friendly and knowledgeable. The class was for all people regadless of fitness levels using various equipment and props. Thoroughly enjoyed it and highly recommend.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
The hotel and rooms were beautiful. I would have enjoyed the stay much more if they could do a better job with their maintenance issues. Our room never cooled down to a comfortable temperature. Brought the issue to them many times. They would send a maintenance person to check it out and try to adjust the temperature. The first night we were there they mentioned that they would move us to a different room which never happened. We also had elevator issues in our building those were corrected. The escalator going from the lower area to the main lobby, would on occasion, violently shake and caused injuries to at least one woman that I’m aware of. I was disappointed that you had to be a diamond club member to be able to get Named brand alcohol, i.e., Jack Daniel’s, Crown, etc Some of the staff deserve to be mentioned. Huie is a Butler in the Diamond Club. We had a group of four couples and two couples werei n Diamond Club, but Huie was very helpful to all eight of us. Honestly, he made the difference in our trip. Another one I would like to recognize is Andrew who was a bellhop he was also very attentive and helpful. When my sister and I was planning this trip and we looked at the map of the location from the airport it didn’t look very far at all. But to drive there took hour and a half to two hours due to all the small towns you go through. The best meal I had was from a place called the Steak House. I got the ribeye medium cooked to perfection, Caesar salad, cream spinach, excellent meal, and our server was excellent. To wrap up if the service issues were taken care of, we had a nice cool room, the escalator was fixed, and the elevators worked all the time. This would’ve been a completely different review. But because of these issues, I can’t recommend this resort to anyone.…
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Date of stay: September 2023
Value
Cleanliness
Service
Room Tip: Diamond Club
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Never been a 5 star hotel. Barely a three star. Room did not have shampoo or soap, waited 3 days for it to be delivered to the room despite asking. Restaurants are poor, told they were full despite many free tables being empty. On one occasion, was told to wait at the bar for a table to be made available and given an electronic tag. We returned after an hour to check on our progress in the queue only to be told the restaurant was closed. We had waited specifically at the bar as instructed to be called to the restaurant, we were never called. The waiters then alleged dishonesty and told us we must have waited further than the bar. We were at the bar at all times. By the time they told us the restaurant was closed, the buffet had closed and we were forced to go hungry. The restaurants are poorly organised, it’s not difficult and they appear empty yet we were told to return later on every occasion we attempted to dine at a restaurant other than the buffet. The Italian was particularly poor food. Would not recommend this hotel, no shampoo or soap for days, poor food and service. It has never been a 5 star hotel, go elsewhere.…
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fabulous stay especially the H2O fit aqua class really good fun with instructor Garrison! Beautiful backdrop of the stunning bay and close to the swim up bar for refreshments after the excellent class!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Online Communications Manager, Owner at Royalton Negril, An Autograph Collection All-Inclusive Resort
Responded 3 days ago
Dear lachlana149, Thank you for choosing Royalton Negril for your recent visit. We appreciate your comments highlighting the exhilarating fitness classes with Garrison who delivered exceptional service; he will be commended for his efforts. It was a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Just about to leave from our first stay in Jamaica and at the Royalton negril. Check in fast and easy. They weren’t to impressed when we refused to pay the $200 dollar hold on our card but we explained we were not told about this prior to arrival. We didn’t stay diamond club or hideaway. We did reserve our room before arrival which was room 2024 swim out room. Perfect view of the beach and a quieter area not to far away but far enough to have no noise from entertainment or music. The only issue we had was with the air con but the two times we reported this it was fixed within the hour. However it’s still an on going issue but the ceiling fan was enough for us. The food is so good I can honestly say we did not have a bad meal here. Armadillo was my favourite followed by zen! My least favourite was hunters my steak was way too fatty. The drinks are really good I had to ask for them not to be made to strong as they are very generous. I must say some of the restaurant staff could be more helpful and drop the attitude a little bit that said majority were really nice just a couple that weren’t. The overall cleanliness of the hotel is really good the pool is cleaned well and around the pool area is cleaned every night the house keepers that clean the rooms were also good so no complaints from me regards cleanliness. The guys who work at the martini mix are great fun especially Shamone and Romaine. Now the bit that I really would like to emphasise is how brilliant the vibeteam are and I hope the hotel management understand that these guys make this hotel what it is! Without them this hotel just wouldn’t be the same.They are the happiest friendliest people I’ve ever met! They are non stop morning noon and night they work so hard. They were all so welcoming but I would like to give a special mention to Radcliffe Astro Prince and Bjorn (but extra special mention to Radcliffe and Astro) these guys made us feel like friends and not just guests at a hotel. They made time for us and were happy to answer any questions we had, they are top guys who work so so hard! Definitely people I will remember from this holiday. I would 100% return!! Jamaica has a piece of my heart! Radcliffe and Astro if you see this thank you and all the best for your future from Matt and Nicola xx…
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Try it for yourself!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Online Communications Manager, Owner at Royalton Negril, An Autograph Collection All-Inclusive Resort
Responded 3 days ago
Dear nicolahH3573OH, Thank you for choosing Royalton Negril for your recent visit. We are thrilled to see your comments on the delicious meals, and the hospitality of our friendly hosts who contributed positively to your trip; they will be commended for their outstanding service. It was a pleasure hosting you and we hope to welcome you again. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just returned from a 7 day vacation at this resort and I have to say that I am very disappointed with the entire experience. I am return guest and stayed at the resort 5 years ago for my honeymoon. We visited last week for our anniversary and this visit was not comparable at all. -All staff pass the buck and send you all around to make a complaint. Nobody wants to deal with the issues. I spent a lot time visiting front desk, customer service, Sunwing office, WhatsApp, and emailing. Very stressful waiting for emails and calls that never came. -No email from Sunwing about renovations happening on the resort. Construction going on late in the evening during the entertainment shows. Could not enjoy the entertainment. - Our First room - no ac, fixtures held to the ceiling with masking tape, to the ceiling, broken tile in shower, table chipped, toilet paper holder falling off the wall, moldy smell, looked run down, tv off the wall. Had to call the front desk 4 times to get switched rooms. Finally I decided to go to customer service desk and Chantae and Dwight got the job done. Front desk lazy and rude. -Dead rat floating in water - told a waitress on the beach she said she would tell the pool guy and not a single persons came to clean it up. The rat was floating around the beach all day. Very disgusting and unsafe. -No air conditioning in restaurants sweating everywhere. -AC in room runs turn off automatically Fridge not restocked on Sunday no water at all in the room -Cleaning not great. mirrors dirty, bags not put in garbage cans, sloppy and late to clean the room. Fridge not refilled daily some days no bottled water restocked, clean towels delivered at 6pm. -Waiting 20 mins for coffee at the cafe in the lobby and staff coming in a getting served on the side before me and other guests. This happened every morning. -Slow service everywhere. - Ran out of food at the jerk hut constantly. The wait for food truck was ridiculously slow. Nothing to cover you while your eating 30 mins in line in the hot sun for a hot dog or a pre- made patty -No Reservations for restaurants end waiting for 1 hr and just left to eat at buffet -Staff constantly asking for my room # with no explanation as to why it was needed. very uncomfortable -Really boring nightlife. A movie was playing on the stage on a big screen one of the evenings -Most nights the 1 of the restaurants would be closed. Left with little options and long waits for a table. Many nights ended up at the buffet. -Waking up in a sweat at 5am on vacation because the AC stopped working throughout the night. Not worth the price paid for the vacation. Definitely not a luxury 5 star resort. I am still waiting for the hotel to respond to my emails and it’s been days. Would not recommend.…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Upgrade to diamond club or stay at the Hideaway. You will definitely get treated better than if...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Online Communications Manager, Owner at Royalton Negril, An Autograph Collection All-Inclusive Resort
Responded 3 days ago
Dear Vacationer746086, Thank you for choosing our resort for your recent vacation and for taking the time to share your experience with us. Our team values your feedback as this information allows us to identify our areas of opportunity for improvement. Providing excellent service to our guests has always been a top priority at our resort and we pride ourselves on being able to not only meet but exceed our guests’ expectations in our quest to ensure that the time spent with us is an unforgettable one. It is upon this basis that we try continuously to recruit, train and re-train our team members to standards of service that will guarantee our client’s comfort, convenience, and satisfaction. Your concerns were carefully noted and shared with the respective managers for further review and follow-ups. Whilst an apology will not change the outcome of your experience, we are humbled to have hosted you and we sincerely hope that you grant us another opportunity to host you again. Additionally, you can reach out to our Post Travel Specialist at customersupportrngmbj@royaltonresorts.com to follow up on your concerns. Regards, Royalton Negril Management Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joviee - was amazing at aerobic exercises in the mornings. Very motivating and interactive with humour too. I enjoyed his session and could see everyone else did too. Very lovely professional, I would encourage everyone to give it a try
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Make sure you have fun
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Online Communications Manager, Owner at Royalton Negril, An Autograph Collection All-Inclusive Resort
Responded 4 days ago
Dear yemurayit, Thank you for choosing Royalton Negril for your recent vacation and for taking the time to share your experience with us. Our team is delighted to see your comments on the amazing fitness sessions with Jovie who delivered exceptional service; he will be delivered for his outstanding service. It was a pleasure hosting you and we hope to welcome you again. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$315 - US$498 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Lido Negril
LOCATION
CaribbeanJamaicaWestmoreland ParishNegril
NUMBER OF ROOMS
407
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Claim Your ListingRoyalton Negril, An Autograph Collection All-Inclusive Resort - UPDATED 2023 Prices, Reviews & Photos (Jamaica) - Tripadvisor
Frequently Asked Questions about Royalton Negril, An Autograph Collection All-Inclusive Resort
Which popular attractions are close to Royalton Negril, An Autograph Collection All-Inclusive Resort?
Nearby attractions include Bloody Bay (1.0 km), Seven Mile Beach (4.0 km), and Half Moon Beach (7.1 km).
What are some of the property amenities at Royalton Negril, An Autograph Collection All-Inclusive Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Royalton Negril, An Autograph Collection All-Inclusive Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royalton Negril, An Autograph Collection All-Inclusive Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Royalton Negril, An Autograph Collection All-Inclusive Resort?
Yes, free parking is available to guests.
What are some restaurants close to Royalton Negril, An Autograph Collection All-Inclusive Resort?
Conveniently located restaurants include Flag City, Blue Mahoe Restaurant, and Office of Nature.
Are there opportunities to exercise at Royalton Negril, An Autograph Collection All-Inclusive Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Royalton Negril, An Autograph Collection All-Inclusive Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Royalton Negril, An Autograph Collection All-Inclusive Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Royalton Negril, An Autograph Collection All-Inclusive Resort?
Many travellers enjoy visiting Daniel Greenland Tours (6.9 km).
Does Royalton Negril, An Autograph Collection All-Inclusive Resort have any great views?
Yes, guests often enjoy the ocean view available here.