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Jamaica Palace Hotel

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Traveller (82)
Room & Suite (30)
Dining (8)
Overview
  • Excellent37%
  • Very good31%
  • Average16%
  • Poor12%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (96)
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4
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23
18
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4
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All reviewsdownstairs roomlarge swimming poolblue lagoonkingston airportroom was largethe hotel staffother guestscagesartworktaxibostonhairdryerjamaicaislandbeachesbirdsbalconies
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1 - 5 of 64 reviews
Reviewed 21 February 2018 via mobile

We stayed in this hotel 3 nights and we have discovered many things. We arrived around 1pm from Treasure beach, after a long drive we were expected to check in early, but the receptionist told us that the check-in time is 3pm. It’s alright, we...More

Thank Hai T
Reviewed 6 February 2018 via mobile

We’d read the reviews of the hotel being outdated and not-great. This wasn’t our experience. True, it needs a serious upgrade and lick of paint... but the room and towels etc were scrupulously clean. The gardens were immaculate and beautiful. The staff were absolutely fantastic...More

Thank Andrew M
Reviewed 25 January 2018

This place is unique. It was built by an Austrian Baroness in the Tropical Rainforest of Port Antonio. It is an 18th Century European Palace in Jamaica. It has huge beautifully maintained green grounds, a beautiful collection of modern art and sculpture, and a large...More

Thank Yan G
Reviewed 3 January 2018

The Palace is extremely over priced for what it is. The service is terrible. The wifi doesn't work. There is no hot water. The staff is rude. The food is awful. There are much nice places to stay nearby.

Thank Gabriella P
Reviewed 8 July 2017

We came here for a friends wedding and although the hotel was picturesque and suitable for ceremonies, the rooms were a big disappointment. We had one plug for the entire room (which was used by the TV plugs) and the power sockets in the bathroom...More

Thank RayLouiseCoyle
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Multilingual Staff
Meeting Rooms
Shuttle Bus Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Details
Price range
US$142 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$142 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (82)
Room & Suite (30)
Dining (8)
Pool & Beach (5)
Questions & Answers
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daveinapril
17 May 2017|
AnswerShow all 2 answers
Response from BenYorkie | Reviewed this property |
I think th e nearest accessible beach is Frenchman;s Cove beach. Walk is fairly easy - not very strenuous.. Max is 1 mile I would think. Fee is US$10 per day per person. And well worth it. There will be traffic on the... More
1
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Room Tips
"All inclusive rooms may be better."
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"ask for a balcony room, shouldn't be more money, but we liked the view."
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"Lower rooms facing the back of the hotel"
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"Room 32 - with balcony and nice view of the sea"
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