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Club Ambiance

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Club Ambiance
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1,373 Reviews from our TripAdvisor Community

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Showing 1,354: English reviews
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Florida
Reviewed 2 weeks ago

We got the Honeymoon suite #3 great oversized unit overlooking the ocean, with king bed and plenty place to move around, good size bathroom and fantastic balcony.The bartender and the entertaining department, helped understand the Jamaican culture. the food was basic but good .

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Helpful?
3Thank casaFlorida
Management response:

On behalf of the staff and Management at Club Ambiance Resort,we wish to express our sincerest gratitude and most profound appreciation to casaFlorida for the kind compliments extended with referencing a recent stay at the resort.This praise solidifies and reaffirms the overall general efforts and hard work and seriousness that the entire Team embarked on over the past months to...

Ontario, Canada
Reviewed 4 weeks ago

We stayed at Club Ambiance March 13-20. Unfortunately the weather didn't cooperate since we only had 2 sunny days. The resort is tired but clean. We stayed in a superior room that was fine, housekeeping did a great job. We had a good sized backcony with a view of the Caribbean Sea. There was rather low occupancy the whole week...

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3Thank Dee5216
Management response:

We thank Dee5216 for their Review and acknowledge the mixed expressions of satisfaction of various aspects of their stay and the critiques of shortcomings as well.Regretably the severe weather conditions as described,were a major deterrent to enhance the overall guests' comfort and expectations,and despite the options of alternate inside activities and entertainment offerings which normally are accepted by our guests...

Reviewed 19 March 2017

As a guest of Club Ambiance Resort, Runaway Bay, St. Ann. Jamaica, I would like to thanks to all staff of the resort for a good services. I traveled the first time to Jamaica and I met friendly people. I had a great opportunity to see and understand your culture and test traditional food: Jamaica is a beautiful tropical country....

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Helpful?
1Thank Basilio B
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

On behalf of the staff and Management at Club Ambiance Resort,we express our sincere gratitude and profound appreciation to Basilo B for the positive sentiments expressed about his just concluded stay with us.We are also heartened that his satisfaction is such,that future visits to Jamaica are being considered and we feel confident that Club Ambiance Resort will be in the...

Pincourt
Reviewed 17 March 2017 via mobile

Despite the negative reviews, I encouraged my colleague to choose this Resort because of my previous satisfactory stay there . Boy was I in for a Rude awakening. 1st of all there was just a handful of guests there and so the resort feeling was lacking. There was no variety with the meals, chicken and pork all the way. Breakfast...

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6Thank Elaine R
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

We have perused the Review of Elaine R on her most recent stay with us at Club Ambiance Resort and gleaned that it was far from satisfactory from her previous visit and intimated no further considerations for another visit.We are saddened that her misfortuned stay has prompted her decision and profoundly apologise for her sub par vacation.It is encouraging though...

Reviewed 15 March 2017

This is not a 3 Star hotel!! We were dropped off at entrance which was on the road BC it's so small that a bus can't drive in there. This place is right beside a very busy highway and the semi truck use their engine brakes throughout the night while passing by. Cement on the entrance is all broken up...

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5Thank suzisheers
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

We express our regrets to suzisheers for their huge disappointment on their recent stay at Club Ambiance Resort and realize their overall experiences and expectations were not met.The observations and comments have been circulated to all Management responders for their perusal and remedial actions where the evidence may suggest confirmation.The quote about the number of people is interesting as one...

Montreal, Canada
Reviewed 15 March 2017

I gave the hotel 1 because it is required field,it really should be 0stars. We had chicken for lunch and dinner for 7 days straight,only one bar was open and was running out of drinks every night. The other two should be torn down. There was a smell every night and after asking we were told it was garbage they...

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4Thank Betty T
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

Our investigations have confirmed that a prior Review of similar content posted a few days ago by d0ugbewick mirrors this current Review and indicates a bizarre colloboration to continue to attempt to taint and discredit Club Ambiance Resort.The resort will not exhaust this space anymore to respond again in detail to those observations, moreso that this writer met bettytrougakos and...

St. Ann's Bay, Jamaica
Reviewed 13 March 2017

My experience at Club Ambiance was very good, it was quite, the food was nice especially the fish in coconut milk , my room was nice and comfy and the view was awesome.music was live band was very good

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Thank fulleyes2017
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

It is a feeling of tremendous satisfaction,immense pride and somewhat vindication, to reflect on the comments by fulleyes2017 which reaffirms the hard work and dedication that the staff and Management at Club Ambiiance have been relentlessly pursuing to achieve mutual benefits to every guest that have chosen us for their past stays.We acknowledge the expectations and desires of guests choosing...

Vermilion, Canada
Reviewed 9 March 2017

My husband and I choose adults only resorts as we like peace and quiet. Club Ambiance has pros and cons but we love it. The staff are fabulous. They get to know you, bend over backwards to make sure you have a good experience and are always friendly and helpful. The best part of the experience in my opinion. Gilbert...

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2Thank TLEd001
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

We are deeply appreciative of the feedback from our 'Canadian friends' on their most recent stay with us at Club Ambiance Resort and extremely happy to note that their experience generally,was pleasant and that indications suggest a return visit.We have always been very confident and without contradiction or doubt,motivated by the positive recognitions and applause our staff and Managers consistently...

Dublin, Ireland
Reviewed 14 February 2017

Highly recommended for any big groups over 20 guest. They can feel free in the nice place. Make their own party just right beside the beach. I was there alone, really boring, lonely time. 7-8 quest stayed in the whole complex with me....

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2Thank Micireland2
ClubAmbianceJamaica, Director of Sales at Club Ambiance, responded to this review

There was a recent period when the resort's occupancy levels was quite ordinary and the guests population was quite low.Subsequent occupancy levels have been very satisfactory exceeding expectations and forward bookings are extremely encouraging.We appreciate the recommendation of Micireland2 about the resort's reputation for hosting Groups as is the case at the time this response is being penned.We anxiously look...

Detroit, Michigan
Reviewed 29 January 2017

It is with a certain sadness that I have chosen to retract all previous positive mentions regarding Club Ambiance in Runaway Bay, Jamaica. All earlier mentions of this resort were sent to Trip Advisor prior to an ownership change. To put it plainly: this place is a disaster, an unmitigated failure of the basic tenets of all-inclusive hoteling. Please heed...

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8Thank Evergreen12201
ClubAmbianceJamaica, Sales Coordinator at Club Ambiance, responded to this review

Dear Guest We appreciate the time you have taken to send us your review. We regret not meeting your expectations on your vacation, which regrettably left unpleasant memories of your stay with us. We are extremely sorry for this.We are not aware of alcohol and food running out over any particular day recently,as we maintain an above par stock in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Breakfast included
  • Free Internet
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Shuttle Bus service attract an extra charge. Airport Transportation attract an extra charge. Free internet service only in lobby area. ... more   less 

Additional Information about Club Ambiance

Address: Main Road | Saint Ann, Runaway Bay, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Price Range: $190 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Ambiance 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Club Ambiance Hotel Runaway Bay
Ambiance Hotel Runaway Bay
Resort All Inclusive Ambiance
Club Ambiance Jamaica/Runaway Bay, Caribbean
Club Ambience Jamaica
Hotel Style:
#6 Spa Hotel in Runaway Bay
#9 Top resorts Hotel in Runaway Bay
#11 On the Beach Hotel in Runaway Bay
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Questions & Answers

Here's what travellers have asked, with answers from Club Ambiance staff and other travellers.
15 questions
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Questions? Get answers from Club Ambiance staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Honeymoon unit from #3 to 8 deluxe ocean front, or for less money all superior room face the pool and ocean”
casaFlorida, 10 Apr 2017 | Read review
“This is not a quiet resort”
suzisheers, 15 Mar 2017 | Read review
“my room number was 17 it was a good room”
fulleyes2017, 13 Mar 2017 | Read review
“There are two honeymoon rooms that have nice views and are quiet.”
TLEd001, 9 Mar 2017 | Read review
“choose seaside room..”
Micireland2, 14 Feb 2017 | Read review
5 of 5