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Serafina Beach Hotel

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Traveller (74)
Pool & Beach (15)
Room & Suite (12)
Overview
  • Excellent76%
  • Very good10%
  • Average7%
  • Poor2%
  • Terrible5%
6 days ago
“Great Service”
6 days ago
“Absolutely beautiful hotel”
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Reviews (38)
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Traveller rating
28
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LanguageEnglish
28
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1 - 5 of 38 reviews
Reviewed 6 days ago via mobile

Leyra, Adriana, and Diana are the best and genuinely care about the guests!! If there is an issue, Leyra and Adriana are right on top of it. Also a big thanks to Margarita, she goes above and beyond to assist with her clients.

Thank James R
Reviewed 6 days ago via mobile

My husband and I had the most amazing time visiting Puerto Rico. We literally gasped when we entered the room because of how gorgeous our view was! We swam every day in the infinity pool looking out into the ocean, it was a dream. The...More

Thank Lilbillbob
Reviewed 1 week ago via mobile

Possibly the worst experience in a hotel in 40 years of traveling the world. Prescription sun glasses (ray ban) taken from my room - saw the bell boy wearing them. The "manager" Martin - prefers to be called "Mar-teen" just makes stuff up - I'm...More

2  Thank _reh2253
Reviewed 2 weeks ago via mobile

We chose Serafina to celebrate our 27th anniversary and we had an amazing stay. We were surprised with a perfect ocean view room full of hearts decorations. At the restaurant they brought us two prosecco glasses. The infinity pool is spectacular and the DJ and...More

Thank ICLarr
Reviewed 2 weeks ago

From the moment we arrived until the moment we left, we had great service and a great experience. We were at the hotel for 5 nights. We booked a great deal in advance and the room rate was super reasonable and we received a $60...More

Thank jjbrady2017
View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$168 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in San Juan
#14 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$168 - US$542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 On the Beach Hotel in San Juan
#14 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (74)
Pool & Beach (15)
Room & Suite (12)
Dining (11)
Questions & Answers
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loveand
August 16, 2018|
AnswerShow all 2 answers
Response from foodlovercocolo | Reviewed this property |
Of course and since it’s in a major metropolitan area there is a daily fee. I think it was twenty bucks.
1
Vote
_tuangel_741
July 30, 2018|
Answer
Response from Juan C | Property representative |
Thank you for your message. We have the Serafina Pet Policy; Please visit our website. The Pet Fee is $150.00 plus taxes one time fee for the deep cleaning of the room at check out. We hope to see you soon.
0
Votes
Melissa A
July 21, 2018|
AnswerShow all 3 answers
Response from Juan C | Property representative |
Hola! Our minimum Check in age is 23. Juan
0
Votes
Room Tips
"ocean front!"
Read review
"we loved our room 1007"
Read review
"Lagoon and Ocean views are both great. Parking is expensive ($27), there are other options around the hotel..."
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"10th floor ocean view"
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