We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Puerto Rico Hotel & Casino

Save
Traveller (907)
Room & Suite (515)
Pool & Beach (131)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a...
Offers from Sheraton Puerto Rico Hotel & Casino
Hotel deals
View all hotel information
Location and contact
200 Convention Boulevard, San Juan 00907-4905, Puerto Rico
Hotel website
9.6 km to Luis Munoz Marin Intl Airport
11 restaurants are within a 0.5 km radius
2.9 km from Castillo de San Cristobal
View nearby attractions and restaurants
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null}
Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$208.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2dbe1c9ea7684a889040163ab8fc81f9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1423064,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109232248],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":208,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2dbe1c9ea7684a889040163ab8fc81f9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":208,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":208,"highestMetaPriceDisplay":-1,"hotelName":"Sheraton Puerto Rico Hotel & Casino","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJkYmUxYzllYTc2ODRhODg5MDQwMTYzYWI4ZmM4MWY5IiwiQUlLIjoiMzRmMTY3MGJkMDEzNDU4MzhmOTBmOTdkZjQ5YmVhOTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$208", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109232248":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,552)
Filter reviews
2,208 results
Traveller rating
1,047
708
273
94
86
Traveller type
Time of year
LanguageEnglish
More languages
1,047
708
273
94
86
Show reviews that mention
All reviewsconvention centerchoices restaurantthe club loungeinfinity pooltexas de brazilpuerto ricoold san juansushi barbeautiful hotelcruise shipacross the streetlobby barcab ridepre cruisenice poolrental carcondado area
FilterEnglish
Updating list...
1 - 5 of 2,208 reviews
Reviewed yesterday

A business trip that lasted 6 months kept me away from home but the staff at this resort made me feel like family. From the front desk check in to the cashiers in the parking garage and everyone in between, I can only say positive...More

Thank bcollinsbrown
Reviewed 2 days ago

no recommendations, service was excellent. rooms very clean and well spaced out, perfect view. had been there before and again service was excellent. morning breakfast was vast to meet all expectations. this was an amazing trip and stay.

Review collected in partnership with this hotel
Thank phibarra2018
Reviewed 3 days ago

The service in the convention center was excellent. Clean room with nice views and excellent bed. The room service was excellent and punctual. The food was great and with different options to choose. Great pool area and bar.

Review collected in partnership with this hotel
Thank AdriPezChran
Reviewed 3 days ago

My wife and I like the hotel staff a lot. They are patient and helpful in answering all sorts of questions. The room that we stayed has a king-size bed and plenty of room. Most importantly, the room is really clean. I will definitely choose...More

Review collected in partnership with this hotel
Thank yumingju
Reviewed 3 days ago

One of the waitresses from lobby bar is rude- hidden fees - tax over tips that already included in you check - believe or not Small pool Expensive food No functional parking Be aware Hidden fees dailyMore

Review collected in partnership with this hotel
Thank Enrique A
Response from SPRHC, Manager at Sheraton Puerto Rico Hotel & CasinoResponded 2 days ago

I would like to apologize for the inconveniences you experienced during your stay and for the waitress' rude behavior. We are taking appropriate action in order to prevent this type of situation from happening again in the future. The gratuity issue will be discussed with...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$211 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#6 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$211 - US$394 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#6 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (907)
Room & Suite (515)
Pool & Beach (131)
Dining (62)
Amenities (76)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Questions & Answers
Ask a question
Cardell A
June 21, 2018|
AnswerShow all 3 answers
Response from DrLUNIGA | Reviewed this property |
The hotel is fairly clean. Good beds. Updates done to the lobby, rooms no updated but are ok.
2
Votes
ronanpm
April 15, 2018|
AnswerShow all 4 answers
Response from gotravelxyz | Reviewed this property |
You can purchase at the duty free right at the pier, they will allow 2 bottles each per passenger.
1
Vote
ojaiquilter
September 25, 2017|
Answer
Response from Ron P | Reviewed this property |
Best to contact the property
0
Votes
Room Tips
"Rooms with a bay view puts you right in the middle of the weekend activities at the pool with music..."
Read review
"No Pay per view service"
Read review
"To much noise from others rooms"
Read review
"Ask for a bay view room on high floor, the view will be better"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing