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Sheraton Puerto Rico Hotel & Casino

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Traveller (882)
Room & Suite (486)
Pool & Beach (127)
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Overview
  • Excellent49%
  • Very good32%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
Jun. 11Jun. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,491)
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481 - 485 of 2,153 reviews
Reviewed January 26, 2017

Excellent hotel! Close to Old San Juan. Everything you need is here at this hotel. Casino, food, pool... The staff was also very helpful and the cleaning staff also did an excellent job. Oh, and did I mention the pool is in the 4th floor...More

Review collected in partnership with this hotel
Thank Andrae B
Reviewed January 25, 2017

The service was great from chk in and the whole stay. A little bit disappointed due to jacuzi whirlpool jets were out of service. Something that should be fixed right away in a hotel at the level of Sheraton name.

Review collected in partnership with this hotel
Thank mmartinezmd
Reviewed January 24, 2017

We stay at the 12 floor with the bay views and was great. They have a lounge in that floor also a balcony area with panoramic view. Excellent experience. Also dog friendly if you want to bring it.2017

Review collected in partnership with this hotel
1  Thank Ocp69
Reviewed January 23, 2017 via mobile

We enjoyed this hotel during a recent short stay in San Juan. It has a small, manageable feel, and is just chill overall. The pool water was freezing, but what are you going to do. We had good service in the hotel restaurants, and Emily...More

Thank Boston6471
Reviewed January 23, 2017 via mobile

After staying for 2 nights last year we returned again this year for 1 night post cruise. I spend a significant amount of time at SPG properties, however, this is the first property that sent a bottle of champagne to the room to thank me...More

3  Thank Bedwardssmith
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Casino and Gambling
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$207 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$207 - US$396 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Juan
#5 Luxury Hotel in San Juan
#8 Family Hotel in San Juan
#9 Business Hotel in San Juan
#11 Romantic Hotel in San Juan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (882)
Room & Suite (486)
Pool & Beach (127)
Dining (57)
Amenities (76)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
ronanpm
April 15, 2018|
AnswerShow all 4 answers
Response from gotravelxyz | Reviewed this property |
You can purchase at the duty free right at the pier, they will allow 2 bottles each per passenger.
1
Vote
ojaiquilter
September 25, 2017|
Answer
Response from Ron P | Reviewed this property |
Best to contact the property
0
Votes
Paul464
September 24, 2017|
Answer
Response from Suzanne D | Reviewed this property |
Unfortunately, I do not know...
0
Votes
Room Tips
"No complaints! Everything was immaculate. I just wish we had chosen a room with a balcony."
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"4th floor is where we stayed and was convenient because it was the pool level."
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"Get a room overlooking the pool and the Harbor."
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"a suite is very nice if you can get it!"
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