We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel El Convento

Traveller (2104)
Room & Suite (613)
Dining (167)

Overview

Visit hotel website
E-mail hotel
100 Cristo St Old San Juan, San Juan 00901 Puerto RicoSee on map
AMENITIES
Free Wifi
Parking
Air conditioning
Pool
Non-smoking hotel
Restaurant
Room service
4.5 Star accommodation
Additional information
Visit hotel website
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Rooms
Apr. 7Apr. 8
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$224.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Juan hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "25dc7481770c4d2ebda9fd0c9e659b70", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":148043,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[119261096],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":4,"year":2019},"checkout":{"day":8,"month":4,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":224,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"25dc7481770c4d2ebda9fd0c9e659b70","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":319,"lowestMetaPrice":224,"additionalPartner":false,"highestMetaPriceDisplay":319,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":319,"lowestMetaPrice":224,"highestMetaPriceDisplay":319,"hotelName":"Hotel El Convento","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI1ZGM3NDgxNzcwYzRkMmViZGE5ZmQwYzllNjU5YjcwIiwiQUlLIjoiZDcyZjJjYzE2YTIxNGNmZmEwZGU3ZTZlNjdjYTQyMjYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/04/2019", "checkOut": "08/04/2019", "lowestPrice": "US$224", "hasDates": true, "hacComplete": false, "contentIdMappings": {"119261096":"TravelClickIB50"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (2,986)
Filter reviews
2,797 results
Traveller rating
2,047
515
130
80
25
Traveller type
Time of year
LanguageEnglish
More languages
2,047
515
130
80
25
Show reviews that mention
All reviews wine and cheese tapas restaurant old san juan former convent courtyard restaurant every evening plunge pool puerto rico open courtyard central courtyard vista room third floor turn down service across the street our honeymoon bottled water historic sites
FilterEnglish
Updating list...
1 - 5 of 2,797 reviews
Reviewed 5 days ago via mobile

The staff was wonderful and very helpful. The rooms were a nice size and clean. It was conveniently located and across from a beautiful church. It was so nice to have a restin the courtyard, it was nice to sit and have a drink in...More

Date of stay: March 2019
Thank Brittany W
Reviewed 6 days ago

A friend recommended Hotel El Convento. Although we enjoyed our stay at the hotel -- it didn't meet my expectations based on the room cost. We have stayed in some of the nicest hotels in the world (Hotel 41 in London and Shutters on the...More

Date of stay: February 2019
Thank TheaterParent
Reviewed 6 days ago

The hotel and staff are the best from my services twice daily in room, to the great drinks made in the bar, the evening wine and cheese party the kindness each early morning on the the roof top patio.

Review collected in partnership with Cancelon.com
Date of stay: March 2019
Thank Curiosity255262
Reviewed 1 week ago

I was really looking forward to our stay at the El Convento for my birthday celebration but don’t think we will stay here on our next trip to San Juan. My main issue with this hotel was the front desk staff and the slowness of...More

Date of stay: February 2019
Thank divindaze
Response from alfredoa432, General Manager at Hotel El ConventoResponded 1 week ago

Dear divindaze - Thank you for sharing your concerns with us. Please accept my apologies for the late check-in. I understand your frustration. We always do our best to accommodate every guest need and regret that we could not accommodate yours. Sincerely, Alfredo Arroyo aarroyo@elconvento.com...More

Reviewed 2 weeks ago

The restaurant, which is located in the inner "plaza"of the hotel, is a reasonably priced place to eat while exploring Old San Juan. The hotel used to be a Comvent, warehouse, car sales office, and used for many other ventures but has been totally restored...More

Date of stay: February 2019
Thank Orchid Z
Response from alfredoa432, General Manager at Hotel El ConventoResponded 1 week ago

Hola Orchid Z - Thanks for the visit. I am glad that it was enjoyable and that you got to discover some of the details of the property history. Regards, Alfredo Arroyo aarroyo@elconvento.com

View more reviews
About
Description
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark More treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Air conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Spa
Breakfast included
Beachfront
Free parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
58
Price range
US$237 - US$461 (Based on Average Rates for a Standard Room)
Also Known As
El Convento San Juan
Location
Caribbean > Puerto Rico > San Juan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
58
Price range
US$237 - US$461 (Based on Average Rates for a Standard Room)
Also Known As
El Convento San Juan
Location
Caribbean > Puerto Rico > San Juan

Photos

Traveller (2,104)
Room & Suite (613)
Dining (167)
Pool & Beach (111)
Amenities (71)
Business Centre & Event Rooms (13)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 190 nearby hotels
Decanter Hotel
467 reviews
.11 km away
Hotel Plaza De Armas Old San Juan
971 reviews
.20 km away
La Terraza de San Juan
815 reviews
.36 km away
S.J. Suites
289 reviews
.39 km away
Nearby RestaurantsSee all 4,768 nearby restaurants
Tropical Taste
172 reviews
.09 km away
Rosa de Triana
589 reviews
.06 km away
Booty's Wings Burgers and Sports
212 reviews
.03 km away
El Patio de Sam
360 reviews
.11 km away
Nearby AttractionsSee all 1,512 nearby attractions
Old San Juan
15,146 reviews
.13 km away
Calle del Cristo
241 reviews
.03 km away
La Rogativa
138 reviews
.14 km away
Catedral Metropolitana Basilica de San Juan Bautista
1,335 reviews
.05 km away
Questions & Answers
Ask a question
DarcieD28
March 12, 2019|
AnswerShow all 9 answers
Response from Jwaters521 | Reviewed this property |
We also arrived at 12:30AM. We were tired and did not order at that time . During our stay we did have both room service at pool and room.
1
Vote
C S
January 29, 2019|
AnswerShow all 5 answers
Response from poetker | Reviewed this property |
Unfortunately, the El Picoteo is still closed. The entrances are gated and locked. Not sure what the plan is for the future, but the kitchen is still together.
0
Votes
Liz I
January 28, 2019|
AnswerShow all 5 answers
Response from 389dbr | Reviewed this property |
Call hotel as I have no idea which room.
0
Votes

Room Tips

"Rooms are small and expensive. They have "garden" rooms with no windows that felt like dungeons."
divindaze
1 week ago
Read review
"4th and 5th floors have water views."
SarahL942
4 weeks ago
Read review
"Any room with a view"
MaryannL521
Feb. 16, 2019
Read review
"Check out the "Queen Vista" rooms, prefer 4th & 5th floors."
poetker
Jan. 29, 2019
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing