We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel El Convento

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Hotel El Convento
Hotel El Convento
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,508 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel El Convento
See the most recent reviews
Showing 2,361: English reviews
Washington DC, District of Columbia
Reviewed 15 June 2013

My husband and I spent one night at Hotel El Convento after a 4 night stay at one of PR's large resorts. From the moment we arrived the staff were welcoming and friendly, offering to secure our bags (we were early for check-in) so we could begin to explore the city. They provided us with a map and some locally...

 Report
Helpful?
1Thank Jennifer L
Alexandria, Virginia
Reviewed 15 June 2013

El Convento was an old convent until it was converted into a hotel. The hotel is quite simply one of the most beautiful hotels you'll find in the Caribbean. We were staying here for the final part of our honeymoon. We mentioned this when we checked in early, only because they asked us where we were coming from. Anyway, our...

 Report
Helpful?
1Thank Cullen M
Bogota, Colombia
Reviewed 13 June 2013

Most leisure travels might like this hotel if you are willing to accept some discomfort, staff is usually helpful, and location is great if you want to be in Old San Juan, but not recommended for business. Internet does not work consistently in the hotel. This is my fifth stay here and the problem remains regardless of the room. Mosquitos...

 Report
Helpful?
1Thank Francisco F
EROSA, General Manager at Hotel El Convento, responded to this review

Dear Mr. Francisco F, Thank you for your review of our hotel. I regret that you were inconvenienced by experiencing difficulties with our internet service in your room. I certainly understand how important internet service is, especially when you are conducting business in the island. Please accept our most sincere apologies for the inconvenience. I was glad to learn that...

Hong Kong, China
Reviewed 11 June 2013

From a very warm welcome from Annette at Reception to a charming room with Aveda products to a thoughtful "club room" with complimentary refreshments, this period gem in an unbeatable historic location, has it all. Reserve early for week-end stays, as it gets booked up in advance.

 Report
Helpful?
1Thank DanMaini
Osvaldo S, Guest Relations Manager at Hotel El Convento, responded to this review

Dear DanMaini, Thank you for telling us how much you enjoyed your recent stay with us. I was happy to see that you enjoyed our Managers reception. I will share your review with Annette as I know she will be glad to know the positive impact she had during your visit. We will love to see you again in the...

Reviewed 11 June 2013

We had a layover in San Juan and decided to spend the night at the El Convento. Wow...I wish we had more time to spend at the El Convento. This boutique hotel is rich with history and charming as can be. The nightly wine reception was a fantastic way to start the evening and dinner on the first floor courtyard...

 Report
Helpful?
Thank Danielleghs
California
Reviewed 11 June 2013

We were excited and thrilled to have booked a stay at this hotel due to the high ratings. We arrived at 11am; exhausted from driving all over from getting lost, the hot weather, etc. We were told check-in was not until 3pm. So we waited downstairs, in the courtyard of the hotel. It was a nice courtyard, but there was...

 Report
Helpful?
12Thank fun&suntraveler
EROSA, General Manager at Hotel El Convento, responded to this review

Mr. Sun&funtraveler, I was concerned when I read your review about your recent stay. We work very hard to provide excellent service to all of our guests regardless of their color or nationality and until now never have received a review or comment like this one. I recognize that we made a mistake by not offering you access to the...

Newtown Square, Pennsylvania
Reviewed 10 June 2013

We stayed for five days and very much enjoyed this lovely small hotel with amazing features. Of course, the staff was highly attentive and charming and the service excellent, but it is a beautiful building. The arches, the interior courtyard that the rooms overlook, the courtyard restaurant and bar, the heavy wooden staircases, the tiles on stair risers and on...

 Report
Helpful?
2Thank QuakerBoy90
Orlando, Florida
Reviewed 9 June 2013

The manager knows how to run a hotel. The building itself is a great reason to stay there. It's a bit pricy but if you get the right room it's worth the price. I have some unfinished business both in San Juan and the hotel. So the rest of the review is yet to be done. Best way to get...

 Report
Helpful?
Thank Bahman N
Falls Church, Virginia
Reviewed 7 June 2013

We enjoyed our stay at the Hotel El Convento. We had a lovely room on the 2nd floor. The bed was comfortable and the room was very clean. We enjoyed eating at the restaurant in the courtyard of the hotel. The staff was friendly and helpful. The sitting area/patio on the 3rd floor was a great place to enjoy breakfast...

 Report
Helpful?
1Thank V-J-K2009
Huntsville, Alabama
Reviewed 5 June 2013

This hotel had everything we were looking for in OSJ. El Convento is small, and we knew some of the employees by name by the time we left. We stayed on the 5th floor and had a lovely view of the bay in the distance. Listed below are some of the things that make El Convento special: Historic décor, Puerto...

 Report
Helpful?
2Thank armchair

2,030 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1617)
Viewed
Hotel & Grounds (543)
Viewed
Room/Suite (282)
Viewed
Pool/Beach Area (71)
Viewed
View from Room (74)
Viewed
Bathroom (35)
Viewed
Business Centre/Function Rooms (8)
Viewed
Dining (81)
Viewed
Family/Play Areas (1)
Viewed
Other (522)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (359)
Viewed
Amenities (68)
Viewed
Double Vista Room (46)
Viewed
Junior Suite (57)
Viewed
Outdoor Pool (17)
Viewed
Queen Vista Room (46)
Viewed
Dining (60)
Viewed
The Hotel (65)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (54)
Viewed
Hotel & Grounds (22)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (14)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near San Juan
4.5 km away
Condado Vanderbilt Hotel
0.4 km away
La Terraza de San Juan
La Terraza de San Juan
#4 of 46 in San Juan
694 reviews
3.4 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#21 of 46 in San Juan
6,306 reviews
Show Prices
Show Prices
Show Prices
5.8 km away
Doubletree by Hilton San Juan
19.4 km away
Dorado Beach, a Ritz-Carlton Reserve
0.6 km away
Sheraton Old San Juan Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Caribbean, Latin, Spanish, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $286 - $798 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Cheap Tickets, Odigeo, Priceline and Jetsetter so you can book your Hotel El Convento reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Convento San Juan
Hotel Style:
#1 Business Hotel in San Juan
#1 Romantic Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
45 questions
Ask a question

See all questions (45)

Questions? Get answers from Hotel El Convento staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the first floor rooms had excessive humidity. Moved to another room without a problem.”
 of 5 bubbles dhl954, 9 Dec 2016 | Read review
“Sea view is always nice, but any room here is a pleasure. No reason to splurge on a room ... you'll spend most your time out and about.”
 of 5 bubbles 695tsl, 5 Dec 2016 | Read review
“210-218 are good rooms on the 3rd floor which is where you want to be.”
 of 5 bubbles 99jimmyd, 4 Dec 2016 | Read review
“great location”
 of 5 bubbles Ederbike, 1 Dec 2016 | Read review
“The twin beds are larger than a standard twin”
 of 5 bubbles , 27 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay