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Hotel El Convento

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Hotel El Convento
Hotel El Convento
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2,616 Reviews from our TripAdvisor Community

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Showing 2,460: English reviews
Chicago
Reviewed 20 March 2013

We thought this hotel was charming and the staff very helpful. Only complaint is when we booked it we weren't informed that main restaurant was closed until high season....what was open was very good however. If a traveler is looking for your basic American style hotel this isn't it but if you want only typical American, don't leave home. Great...

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Thank Bookbuyer
London, United Kingdom
Reviewed 19 March 2013

The good news is the staff were lovely and helpful. Rooms have been criticised for size but our's was fine. Great position. Unfortunately it simply lacks class and felt grubby ( though I'm not implying it was unclean). The interior was in need of a complete stylish upgrade.

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4Thank Hohum
Livermore, Kentucky
Reviewed 19 March 2013

Great location, lots of history, beautiful view, delicious breakfast! Would stay there again! Appreciated the hospitality room with free coffee, tea, bottled water. The wine, fruit and cheese evening event was a special treat!

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1Thank dlthack
Burlington, Vermont
Reviewed 19 March 2013 via mobile

My husband and I recently traveled to Old San Juan. We stayed at Hotel El Convento for two nights. I wish we had stayed much, much longer! Everything from the location to the hotel staff was outstanding. We couldn't have asked for a nicer stay. The rooftop patio with pool and hot tub is a gem and I could relax...

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Thank ashstx14
Whiting, Maine, United States
Reviewed 17 March 2013

This hotel is perfection in every way. It is clean, the staff is professional and friendly above and beyond the call of duty. A perfect setting for R& R! we had been traveling around the island of Puerto Rico for a few days, Old San Juan is in sharp comparison to the rest of what we have seen of Puerto...

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1Thank Brenda G
Ridgewood, New Jersey
Reviewed 17 March 2013

El Convento deserves 5-stars for location, history, ambiance, ammenities, and service, all of which have been highlighted in other reviews. Among the features we particularly enjoyed was breakfast in the beautiful El Patio del Nispero. All food was expertly prepared extactly to order. We loved the delicious Caribbean eggs benedict, with mashed plaintains and delicious roasted pulled pork in place...

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Thank kiawahvilla
lakeland, fl
Reviewed 16 March 2013

What more can be said about this wonderful hotel. Disregard the naysayers - they need to stay at their La Quintas or whatever. El Convento is perfection. We have traveled the world and the customer service at El Convento is unbelievable. Our last full day there, OSJ, Condado and Santurce experienced a power outage -- 60,000 people without any power....

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1Thank swancity
california coast
Reviewed 16 March 2013

This hotel is just fantastic! The rooms are lovely, the staff gracious, the location perfect! Every evening the wine and cheese on the patio gives up an opportunity to meet other guests or just enjoy the rooftop view of old San Juan. Too bad the breakfast and honor bar is gone...I guess the economy is bad. The restaurants are not...

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Thank magpie4447
Forked River, New Jersey
Reviewed 16 March 2013

My husband and I stayed at this hotel a few weeks ago and based on our research and experience would definitely stay here again. I have been to Puerto Rico several times and have stayed at large resorts on the beach--which were enjoyable. But, to really experience Puerto Rico, I would recommend staying in Old San Juan--especially at this hotel....

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Thank bubbles664
belgium
Reviewed 16 March 2013

We stayed at the Convento for 2 nights in March. Pros: Very well restaured convent in the old San Juan. The hotel is very beautiful (including lobby & public areas). The pool is very small but the roof terrasse is very pleasant. Great location. Free wifi Cons : I don't think the room is worth the price. Room was petty...

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2Thank fmarrant

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
El Picoteo de Tapas y Paellas
El Picoteo de Tapas y Paellas
Cuisines: Latin, Spanish, Puerto Rican, Mediterranean
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 

Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $264 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel El Convento 4.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
El Convento San Juan
Hotel Style:
#1 Family Hotel in San Juan
#1 Business Hotel in San Juan
#1 Romantic Hotel in San Juan
#2 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Convento staff and other travellers.
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Questions? Get answers from Hotel El Convento staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for a room with a view ie higher floor”
 of 5 bubbles cdninasia, 28 Mar 2017 | Read review
“DONOT use getaroom then it will be fine.”
 of 5 bubbles qianqingt, 19 Mar 2017 | Read review
“Ask for rooms with the view of the bay.”
 of 5 bubbles 614justb, 18 Mar 2017 | Read review
“the higher up the better. Has great inner courtyard view”
 of 5 bubbles coquij, 15 Mar 2017 | Read review
“Higher floorer, better view.”
 of 5 bubbles jeffl980, 14 Mar 2017 | Read review
5 of 5