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San Juan Marriott Resort & Stellaris Casino

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San Juan Marriott Resort & Stellaris Casino
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6,054 Reviews from our TripAdvisor Community

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Brooklyn, New York
Reviewed 2 days ago NEW

While there were good points for this Marriott, the bad outweighed the good. The staff were top notch, friendly and knowledgeable. The facility was clean and well kept. However, there were severable drawbacks. First of all: the loud music that played incessantly. Everyone does not like to spend every waking moment listening to a back ground of "wrap Caribbean" music....

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Helpful?
Thank memcdBrooklyn
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear memcdBrooklyn: Please accept our sincerest apologies for the inconveniences experienced during your recent visit to our Resort. We are sad to hear that you were disappointed with your stay and thank you for taking the time to share feedback with us - as it helps us to identify areas of opportunity for improvement in order to better serve you...

Hillsborough, North Carolina
Reviewed 2 days ago NEWvia mobile

Hotel is really nice inside. The food is hot and fresh. Service is great , ask for Kenny at the beach he will take care of your beach chairs, umbrellas and towels. I couldn't understand why the outside of the hotel aren't like "super new looking" , it's got something to do with keep the area old looking policy, don't...

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Helpful?
Thank Steven S
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Steven S: Thank you for taking the time to share feedback with us regarding your recent vacation experience at our Resort. We are delighted to learn that you enjoyed your stay as well as our convenient Condado Beach location - close to many restaurants, bars and shops. We look forward to seeing you again the next time your travels...

Virginia Beach, Virginia
Reviewed 2 days ago NEWvia mobile

This hotel was what I expected. If you have stayed at a Marriot resort before that is what it is. I was annoyed when I arrived not to have the requested room I wanted, however it was quickly addressed and we were moved within an hour to a new room. Everyone is friendly. The rooms are clean and adequately stocked...

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Helpful?
Thank 0122333444455555
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear 0122333444455555: Thank you for choosing the San Juan Marriott during your recent trip to beautiful Puerto Rico! We are happy to hear that you enjoyed your time at our Resort and look forward to the opportunity of hosting you again soon! Sincerely, José González General Manager

Isabela
Reviewed 2 days ago NEW

Only Good things can be said about the Marriott . This is our 15th visit to the Hotel and we never get tired of it. The staff is superb , Rooms fantastic, great location, very clean and well keep .It is by far the one of best Hotel Properties on San Juan. Keep up the great job! Oscar

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Helpful?
1Thank TrotamundoIsabela
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear TrotamundoIsabela: Thank you for choosing to stay with us 15 times! We appreciate your loyalty to our property and are thrilled to hear that you enjoyed your stay at our Resort. Thank you for taking the time to recognize the service provided by our staff - come back soon! Sincerely, José González General Manager

Lexington, Massachusetts
Reviewed 3 days ago NEW

Stayed here after a wedding of a friend. This is such a great place, not cheap but it is worth the money. Just view from the balcony makes you forget the daily struggles - for a while! Rooms are greatly equipped, clean. It has a gym (which I didn't use), you can relax at the portion of the Atlantic beach...

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Helpful?
Thank Herumtreiber1969
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Herumtreiber1969: Thank you for taking the time to share such wonderful feedback with us - we appreciate your comments and look forward to hosting you again the next time your travels bring you to San Juan! Sincerely, José González General Manager

Reviewed 4 days ago NEWvia mobile

This hotel is in a great location. It's nearby all the restaurants and bars. The front desk experience was so nice. Our friend forgot to let her bank know that she was going out of town and her card wouldn't work and Juan Carlos gave us the best customer service! Best service I've had from any front desk. I'm giving...

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Helpful?
Thank Jesikadenise
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Jesikadenise: We are happy to hear that you enjoyed your recent stay at our Resort and that you were also able to take advantage of our convenient Condado Beach location. We appreciate you recognizing the service provided by our staff and look forward to seeing you again soon! Sincerely, José González General Manager

Tampa, Florida
Reviewed 4 days ago NEWvia mobile

Joined the hubby for a stay. Hotel property was amazing. Amenities were on point. Food was good for hotel food. Service and staff tops. I would recommend this property to anyone traveling here. Beautiful beach.

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Helpful?
1Thank G J
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear G J: Thank you for taking the time to share feedback with us - we are thrilled to hear that you were able to join your hubby for a stay at our Resort. We appreciate your comments and look forward seeing you again soon! Sincerely, José González General Manager

Saratoga Springs, New York
Reviewed 4 days ago NEWvia mobile

The hotel is in a very nice location with beautiful views and beach. The Marriott staff were professional and friendly. We found our room, which had a spectacular view, to be much smaller than one would expect at this price point. Our bathroom was extremely small...so much so you could not close the door while using the toilet. The room...

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Helpful?
Thank DGale96
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear DGale96: Thank you for choosing the San Juan Marriott during your recent trip to beautiful Puerto Rico! We are happy to hear that you enjoyed your stay as well as our convenient location - come back soon! Sincerely, José González General Manager

New City, New York
Reviewed 5 days ago NEW

We used points for our 8-night stay. We received an oceanfront room and we could NOT believe the views as we were right on the water. The food at the pool bar is pricey, but worth it for a vacation. We loved the grilled octopus salad and caipirinhas. They charge $6 per beer but my husband ran over to the...

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Helpful?
1Thank Suzanne S
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Suzanne S: Thank you for taking the time to share such wonderful feedback with us regarding your recent stay at our Resort - we appreciate your feedback and look forward to the opportunity of hosting you again the next time your travels bring you to San Juan! Sincerely, José González General Manager

Reviewed 6 days ago NEWvia mobile

We were not pleased with our massage with Eva. She moved really fast and we did not feel that we had the full 50mins. The other staff were excellent. The hotel is very nice and right off the beach. Food is also good at the restaurants.

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Helpful?
1Thank Camesha P
José G, General Manager at San Juan Marriott Resort & Stellaris Casino, responded to this review

Dear Camesha P: Thank you for taking the time to share feedback with us regarding your recent visit to our Ocean Club Wellness Center. We are sad to hear that you were disappointed with your massage, so please rest assured that we will share your comments with our staff in order to identify areas of opportunity for improvement. On the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan in a highly desirable beachfront location only minutes from numerous restaurants and bars.The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club.Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge.Come and enjoy the comfortand atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer. ... more   less 

Additional Information about San Juan Marriott Resort & Stellaris Casino

Address: 1309 Ashford Ave, San Juan 00907-1324, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $266 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Juan Marriott Resort & Stellaris Casino 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
Marriott San Juan Resort And Stellaris Casino
Marriott San Juan Resort & Stellaris Hotel San Juan
Hotel Style:
#2 Family Hotel in San Juan
#3 On the Beach Hotel in San Juan
#3 Spa Hotel in San Juan
#4 Business Hotel in San Juan
#5 Romantic Hotel in San Juan
#6 Luxury Hotel in San Juan
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Questions & Answers

Here's what travellers have asked, with answers from San Juan Marriott Resort & Stellaris Casino staff and other travellers.
367 questions
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Baltimore, Maryland

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Questions? Get answers from San Juan Marriott Resort & Stellaris Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room in tower”
 of 5 bubbles Herumtreiber1969, 27 Mar 2017 | Read review
“The ocean front is WORTH IT. I wouldn't stay anywhere else.”
 of 5 bubbles 794suzannes, 25 Mar 2017 | Read review
“Upper floors of tower, preferably corner room”
 of 5 bubbles Kokomo1037, 22 Mar 2017 | Read review
“We had a huge room on the 20th floor, some had a floor above but was quiet room. Room card key was magnetic”
 of 5 bubbles Schbeider, 22 Mar 2017 | Read review
“High floors facing the ocean. Especially a corner room which has 2 terraces.”
 of 5 bubbles MicheleC849, 21 Mar 2017 | Read review
5 of 5