44 people are viewing this hotel
Hotel direct offer!5th Night Free Offer
US$345
Free cancellation until 23-02-09
US$345
Free cancellation until 23-02-09
US$372
US$297
Hotels.comUS$345
Booking.comUS$345
travelup.comUS$372
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (5,354)5,354
Room & Suite (1251)
Pool & Beach (931)
About
#24 of 60 hotels in San Juan
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Daily Resort Charge will be added to the room rate and includes: Internet access; fitness center & tennis court access; exclusive beach access with chairs & umbrellas; pina colada tasting; daily recreational amenities & activities; 20% off spa and other discounts; local/toll free calls. This recently restored iconic beachfront resort in San Juan is set on an exclusive peninsula with 17 acres of beach-front tropical gardens, secluded beach, 3 oceanfront pools, full service spa, sun-filled fitness center and several restaurants, including Morton's The Steakhouse and Caribar, home of the Pina Colada. Ideally located at the gateway to historic Old San Juan and just a 15-minute drive from Luis Muñoz Marín Airport, the open-air expansive lobby welcomes you upon arrival with the option for a contactless check-in experience thanks to Hilton's innovative digital check-in and digital key technologies.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Wifi
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Paid private parking on-site
Outdoor pool
Pool / beach towels
Yoga classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Swimup bar
Poolside bar
Evening entertainment
Children's playground
Children's television networks
Children Activities (Kid / Family Friendly)
Kids pool
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family
Languages Spoken
English, Spanish, German
Location
85Good for walkers
Grade: 85 out of 100
24Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
1 San Geronimo Street, San Juan 00901 Puerto Rico
Getting there
Rental CarsSee all San Juan car hire
8209Reviews329Q+A100Room tips
Reviews
Traveller rating
- 2,927
- 2,707
- 1,361
- 721
- 494
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Great location. Excellent service from front desk to housekeeping and maintenence and food service. We thank them for all they do! As far as the facility, pools aren't heated so it was chilly when we stayed in January/February. Food was ok but we ate there only once so it wouldn't be a fair assessment. Perhaps due to being short staffed there was garbage near the pool and hottub that weren't cleaned up right away however guests should also show courtesy for others and pick up after themselves. We stayed in the beach wing ocean view then switched to the wave wing ocean view. (Pure curiosity. We wanted to compare the two sections.)The ocean views are spectacular! Be prepared for a bit of a wait for breakfast if you don't get there early. The line to get in can be long especially on weekends. Overall our experience exceeded our expectations which I feel was due to the wonderful staff. I would definitely recommend a stay here and look forward to returning in the future.…
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We've stayed here many times over the years, and it's truly an iconic property. But what really makes us return is the staff and the level of service they provide. A few standouts are Miguel the waiter in the lobby bar, Arlene, Ninoshka, and Justin at the pool and beach, Hector at valet, and Efraim the waiter at the breakfast restaurant. All of the staff is consistently excellent, but these people go over and above.
Read more
Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
The positives: the people working the front desk were very nice, the location was good, the bed was comfortable and we had a nice view from our room. There was a Mortons restaurant located on-site and we had an incredible dinner at Mortons. The negatives: for the price we paid we expected a luxurious experience. What we got was more like an average 2 - 3 star motel experience. The shower door did not stay closed. As a result, water leaked all over the bathroom floor. We went to the concierge desk for assistance with some planning in the morning but there was nobody to assist us. The buffet breakfast was disappointing. We waited a veryong time for our water to greet us and ask us if we wanted coffee. Other guests that came in after us were taken care of long before our waiter approachd us. The bacon at the buffet was just broken up pieces of bacon strip. The breakfast buffet was $33.00 per person, which was more than my delicious dinner cost at Mortons. I went to the front desk to let them know why there was a heaping pile of wet towles on the bathroom floor and to let them know that after paying almost $600. 00 for a one night stay, I was disappointed that I had to pay $66.00 for a less than average breakfast for my husbandand me. They were kind enough to remove the breakfast charge from my bill. When a hotel charges almost $600.00 for a 1 night stay, they set an expectation that the customer will receive a 5 star experience. It is understandable that sometimes unavoidable things happen ( like no one available to assist us at the concierge desk) but when they miss the mark by so much than it becomes apparent that they are just way over charging guests and way under delivering on the experience. …
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had the best service from Hiram !! Such a nice bartender at the pool bar ! Best drinks and best service , always nice to see someone who truly enjoys their job and making the experience fun for us customers!
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caribe Hilton, Marketing at Caribe Hilton
Responded yesterday
jennamM3396UP, Thank you for your 5-star review. Hiram is an exceptional part of our team. We are so happy he could make your experience with us one to remember. Come back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hiram is amazing! Great bartender! Taught me about cutting lines to take home to CT, where I’m a bartender! Very friendly and great service. I drank margs and he made me a drink I’m used to drinking at home and it was perfect!
Read more
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caribe Hilton, Marketing at Caribe Hilton
Responded yesterday
abbypQ5097IT, thank you for review. Without a doubt Hiram is a great example of our hospitality. From his service to sharing his knowledge with guests. Come back soon and share a drink with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were only here for 24 hours but the staff made every minute wonderful. We especially enjoyed Hiram at the pool bar. He smiled, laughed and made a great Pina Colada. He had the guests both young and old entertained and satisfied. It is nice to see someone enjoying their job!
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caribe Hilton, Marketing at Caribe Hilton
Responded yesterday
Kathy, thank you for your review. Hiram is a perfect example of our world renowned Hilton service. Thank you for choosing us as your hotel of choice.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John D wrote a review Jan. 2023
Haram Avila is the best bartender! He is at the pool bar. He will make sure you have a good time for sure! If you ever stay here. He is the guy to see! He has a ton of tricks and will keep you entertained!
Read more
Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Caribe Hilton, Marketing at Caribe Hilton
Responded yesterday
johndL94MM, thank you for your review. Come for the drinks and stay for the service, we are happy Hiram could make your stay a memorable one.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very old. Poorly managed, Motel vibe. Never will go back . Broken bath tub, peeling paint on the wall. No sleeper or robe for 500 dollars a night. I am sure because it is always pact they dont care if there are any changes made.
Read more
Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Old and outdated.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We arrived at Caribe Hilton last week and we are still staying here for a few nights. We are enjoying the hotel grounds and the staff members are nice. Mojitos restaurant is such a nice addition, as well as Lola’s & Rustica - yum! There is a lovely tropical garden on the property with turtles, swans and other birds. Unfortunately we haven’t been able to sleep in since a family with twin toddlers checked in next door as they start screaming and fighting early in the morning. We completely understand that kids are kids and sometimes there isn’t much the parents can do. However, the hotel seems far from full, so the mapping of guest placement could allow to ‘cushion’ parties with small children with vacant rooms on each side.
Read more
Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Maybe asking for a quiet room in advance would help?
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel has clearly seen better days. I stayed here 7-8 years ago and it was exceptional both in location and price/value. Flash forward, the external oceanfront decks have paint peeling on nearly every surface and it was hard to believe I was in a Hilton (and not a nearly seedy 2 star hotel). Clearly, they have been hit hard via the combo of COVID and hurricanes. While I am sympathetic, the room rates seemed over priced for value - for example, the rooms billed as ocean view give you a one eyeball view overlooking a parking lot/ac units and buildings next door, not anywhere near what the rate should have resulted in. I had two rooms for several nights (and am an Honors member) and was extremely disappointed in the overall quality of the experience.
Read more
Date of stay: December 2022
Value
Location
Service
Room Tip: Stay somewhere else until they fix it up.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$366 - US$571 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
caribe hilton san juan hotel san juan, hilton hotel san juan, hilton hotel caribe, hilton san juan, san juan caribe hilton hotel
LOCATION
CaribbeanPuerto RicoSan Juan
NUMBER OF ROOMS
652
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCaribe Hilton - UPDATED 2023 Prices, Reviews & Photos (San Juan, Puerto Rico) - Hotel - Tripadvisor
Frequently Asked Questions about Caribe Hilton
Which popular attractions are close to Caribe Hilton?
Nearby attractions include Fortín de San Jerónimo del Boquerón (0.2 km), Playita del Condado (0.4 km), and Sixto Escobar Park (0.4 km).
What are some of the property amenities at Caribe Hilton?
Some of the more popular amenities offered include a swimup bar, an on-site restaurant, and a lounge.
Which room amenities are available at Caribe Hilton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Caribe Hilton?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Caribe Hilton?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Caribe Hilton?
Conveniently located restaurants include Fogo de Chão Brazilian Steakhouse, Morton's The Steakhouse, and Cóctel.
Are there opportunities to exercise at Caribe Hilton?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Are any cleaning services offered at Caribe Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does Caribe Hilton offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Caribe Hilton?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Caribe Hilton?
Many travellers enjoy visiting Old San Juan (3.3 km), San Juan National Historic Site (4.2 km), and Castillo San Felipe del Morro (4.0 km).