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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$210
          US$197
          SAVE US$13
          US$210
          US$197
          SAVE US$13
          US$210
          US$197
          SAVE US$13
          Traveller (2662)
          Room & Suite (1032)
          Pool & Beach (404)
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          Overview
          • Excellent28%
          • Very good36%
          • Average20%
          • Poor9%
          • Terrible7%
          Travellers talk about
          “cafe caribe” (163 reviews)
          “lagoon side” (109 reviews)
          Free Wifi
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Condado Plaza Hilton
          Special Offer: Free Night + $100 Credit
          Hotel deals
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          Caribe Hilton San Juan
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,763)
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          There are newer reviews for The Condado Plaza Hilton See the most recent reviews

          11 - 15 of 4,449 reviews

          Reviewed 1 week ago

          We lived our 6 day vacation staying at the Hilton Condado. We spent a few days sight seeing and then would come back to our spacious room. Our view was amazing and the staff was always helpful. The drinks at the pool were great as...More

          Review collected in partnership with Hilton Hotels & Resorts
          Thank L9351OMerinm
          Reviewed 1 week ago

          Every single thing you could.rhink of went wrong. The customer service experience was just a nightmare. Waste of my money and time. Got sick from their food, I had a lot of different issues and the front desk staff just laughed about, when it was...More

          Review collected in partnership with Hilton Hotels & Resorts
          2  Thank keilao177
          Reviewed 1 week ago via mobile

          I gave this 4 stars because 3 was probably too low, but would have given it a 3.5 if I could. This was our first trip to Puerto Rico so we were coming into this trip blind. We decided to gamble and did the name...More

          1  Thank Brian M
          Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 1 week ago

          Dear Brian M, Thank you for taking the time to write the review. Your feedback is of the paramount importance to us and we appreciate you letting us know your thoughts about our ocean garden chairs and front desk service. Please know your comments were...More

          Reviewed 1 week ago via mobile

          This was my first time in Puerto Rico and I stayed at the Hilton Condado with my family. All the employees are so nice and helpful. The beach and pools are also very nice, and the restaurants have amazing food!More

          Thank KylieN532
          Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 1 week ago

          Hi KileyN83, Thank you for taking the time to write a review. It's wonderful to read you found our staff services to be polite and helpful, nice beach and pool and amazing food. We hope to have you back in a non distant future. Cordially,...More

          Reviewed 1 week ago via mobile

          We arrive at 3:30 and they told us that we have to wait until 4:00pm and they are going to call us, that's ok. We wait until 4:30pm and no one call us. They give us a room and when we went to the room...More

          Thank Brenda R
          Response from Carolina P, Guest Experience Manager at The Condado Plaza HiltonResponded 1 week ago

          Dear Brenda R, Thank you for taking the time to write a review. I sincerely apologize for the inconveniences you experienced with your room. Your satisfaction is of the utmost importance to us. Shall you'd like to discuss your stay, please contact me at carolina.padin@hilton.com....More

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          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$150 - US$351 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Spa Hotel in San Juan
          • #8 On the Beach Hotel in San Juan
          • #11 Luxury Hotel in San Juan
          • #15 Business Hotel in San Juan
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 572
          • Reservation Options
          • TripAdvisor is proud to partner with Hotwire, Travelocity, Orbitz, Booking.com, Hotels.com, Expedia, HotelsforEveryone, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly, HRS and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • San Juan
          • Also Known As
          • Conrad San Juan Condado Plaza Hotel San Juan ,
          • San Juan Conrad ,
          • Condado Plaza Hotel San Juan ,
          • Hotel Resort Wyndham
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          Traveller (2662)
          Room & Suite (1032)
          Pool & Beach (404)
          Dining (55)
          Hotel & Grounds (1450)
          Bathroom (150)
          Family and Play Areas (9)
          Business Centre & Event Rooms (1)
          Nearby
          Sponsored by:
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          Questions & AnswersAsk a question
          Jessica C
          Is the Condado Plaza Hilton or The Condado Lagoon Villas at Caribe Hilton better? The map shows they are pretty close. Just not sure which location or overall is better. Does anyone know? Thanks in advance.
          27 June 2017|
          Answer Show all 3 answers
          Response from fleck413 | Reviewed this property |
          The Condado Plaza Hilton is on the main street that has access by walking to lots of restaurants & CVS & Walgreens, so that is a plus. The Caribe Hilton is across the lagoon area by itself, so you'd have to get... More
          1
          Vote
          DaEmpressReese R
          Is there any street parking or do you have to pay?
          13 May 2017|
          Answer Show all 5 answers
          Response from Carolina P | Property representative |
          Greetings DaEmpressReese R; thank you for taking the time to ask us a question. There are some street parking but they are far away from our hotel. You may park at our hotel or at external parking lots. Regards,
          0
          Votes
          JudyReedy
          I am reserving a suite for next January.. it has a small refrigerator and kitchen area. Can we bring our own food and beverages downstairs to the pool or beach? Or do we have to buy it from the hotel?
          8 May 2017|
          Answer Show all 6 answers
          Response from AquaBarb | Reviewed this property |
          Hi Judy - I would be disappointed if you were not able to bring your food and bev snacks to the pool and beach but Timothy is right - the pool and beach in are in close proxcimity to hotel food venues and this is not a... More
          2
          Votes
          Room Tips
          "Avoid this property and its unprofessional Management at all costs!"
          Read review
          "Don't bother with this property, choose a room in a different hotel."
          Read review
          "Refuse room in tower not near the pools! refuse it because that tower is filthy, smelly, moldy and not..."
          Read review
          "The hallways are very noisy at night. People yell all of the time and hotel staff does nothing to fix this..."
          Read review
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