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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$287
          US$224
          US$287
          US$224
          US$287
          US$224
          Traveller (2654)
          Room & Suite (1032)
          Pool & Beach (404)
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          Overview
          • Excellent28%
          • Very good36%
          • Average20%
          • Poor9%
          • Terrible7%
          Travellers talk about
          “cafe caribe” (163 reviews)
          “lagoon side” (109 reviews)
          Free Wifi
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Condado Plaza Hilton
          Special Offer: Free Night + $100 Credit
          Hotel deals
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          Caribe Hilton San Juan
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          Rooms
          Jul 2Jul 3
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,756)
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          There are newer reviews for The Condado Plaza Hilton See the most recent reviews

          1,511 - 1,515 of 4,756 reviews

          Reviewed 2 May 2015 via mobile

          We've stayed at Hilton resorts before and I knew that they tend to have overpriced food/amenities but are otherwise clean and good quality. Our first room smelled musty, was dingy, worn, and the couch cushions were stained as was the mattress. The sheets on the...More

          1  Thank SBandL
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 5 May 2015

          Dear SBandL, Thank you for your review. We appreciate your feedback and we’re very sorry for the issues that you experienced with your room during your stay. Your review will be shared with our Executive Team as we are strongly committed to ensure every guest...More

          Reviewed 30 April 2015

          We stayed at the Condado Hilton Plaza from the 27th - 29th of March just prior to taking a Southern Caribbean Cruise. The experience was excellent! We had lovely ocean facing rooms with amazing views. The hotel has a small nice beach attached and relaxed...More

          3  Thank Harishpi
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 1 May 2015

          Dear Harishpai, Thank you for sharing your experience and for mentioning me in your review. It's was truly a pleasure to be of assistance . I'm very happy to know that you had an excellent experience! :) I hope you return soon to our beautiful...More

          Reviewed 30 April 2015

          The hotel was upgraded from my previous stay when it was not a Hilton. Loved the glass shower, plenty of towels, in room as well at the pool. Would have liked the salt water pool at 5 ft. instead of 6 ft. for those of...More

          Review collected in partnership with Hilton Hotels & Resorts
          1  Thank Patrica H
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 1 May 2015

          Dear Patrica H, Thank you for taking the time to write a review. We love hearing about our guest's experiences specially when we achieve our main goal of providing you with top-notch service and installations. Shall travel bring you back, please feel free to contact...More

          Reviewed 29 April 2015

          Lack of attention to details. Terrible breakfast included Stain in the room sofa. Counter did not suppport my concerns. Damage Elevator increse the movement time. Meny, many of better hotels close of this.More

          Review collected in partnership with Hilton Hotels & Resorts
          Thank Osvaldo R
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 1 May 2015

          Dear Osvaldo R, Thank you for taking the time to share your experience. We apologize for the different inconveniences you experienced. We're currently working on our elevator renovation project. Guest feedback is incredibly important to us and we will share your review with our Executive...More

          Reviewed 29 April 2015

          The hotel is lovely. My room was spacious and comfortable. The view was amazing. Everyone was helpful and very attentive. I will highly recommend the Condado Hilton. walking distance to plenty of restaurants and shopping. Just a short cab ride to old San Juan.

          Review collected in partnership with Hilton Hotels & Resorts
          Thank Michelle S
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          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$151 - US$341 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Spa Hotel in San Juan
          • #8 On the Beach Hotel in San Juan
          • #11 Luxury Hotel in San Juan
          • #15 Business Hotel in San Juan
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 572
          • Reservation Options
          • TripAdvisor is proud to partner with Priceline, Travelocity, Hotwire, Booking.com, Orbitz, Expedia, Hotels.com, TripOnline SA, Cheap Tickets, HotelsforEveryone, Cancelon, HRS, HotelQuickly and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • San Juan
          • Also Known As
          • Conrad San Juan Condado Plaza Hotel San Juan ,
          • San Juan Conrad ,
          • Condado Plaza Hotel San Juan ,
          • Hotel Resort Wyndham
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          Traveller (2654)
          Room & Suite (1032)
          Pool & Beach (404)
          Dining (55)
          Hotel & Grounds (1442)
          Bathroom (150)
          Family and Play Areas (9)
          Business Centre & Event Rooms (1)
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          Questions & AnswersAsk a question
          DaEmpressReese R
          Is there any street parking or do you have to pay?
          13 May 2017|
          Answer Show all 5 answers
          Response from Carolina P | Property representative |
          Greetings DaEmpressReese R; thank you for taking the time to ask us a question. There are some street parking but they are far away from our hotel. You may park at our hotel or at external parking lots. Regards,
          0
          Votes
          JudyReedy
          I am reserving a suite for next January.. it has a small refrigerator and kitchen area. Can we bring our own food and beverages downstairs to the pool or beach? Or do we have to buy it from the hotel?
          8 May 2017|
          Answer Show all 6 answers
          Response from AquaBarb | Reviewed this property |
          Hi Judy - I would be disappointed if you were not able to bring your food and bev snacks to the pool and beach but Timothy is right - the pool and beach in are in close proxcimity to hotel food venues and this is not a... More
          2
          Votes
          Umer M
          Hey,I have a green card.do I still need a visa to enter in San Juan..???let me know asap
          2 May 2017|
          Answer
          Response from WBostwick | Reviewed this property |
          No, there are no Customs/Immigration barriers between Puerto Rico and mainland USA. If you are going to the US Virgin Islands, take your green card, as you will go through Customs, but you do not need a Visa for the USVI... More
          0
          Votes
          Room Tips
          "Refuse room in tower not near the pools! refuse it because that tower is filthy, smelly, moldy and not..."
          Read review
          "The hallways are very noisy at night. People yell all of the time and hotel staff does nothing to fix this..."
          Read review
          "Ocean Views"
          Read review
          "As always, stay away from elevators!"
          Read review
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