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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    2017-08-06 2017-08-07
    US$224
    US$169
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    US$224
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    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (163 reviews)
    “lagoon side” (109 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Condado Plaza Hilton
    Special Offer: Free Night + $100 Credit
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,813)
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    There are newer reviews for The Condado Plaza Hilton
    See the most recent reviews

    1,631 - 1,635 of 4,493 reviews

    Reviewed 29 March 2015

    Partner and I used points to plan a six-night anniversary celebration. Thanks to one really nice Manager who took pity on everything that went wrong, we continued to stay there. However, anyone that's looking for a luxury resort should steer far clear of this property....More

    1  Thank Clinton C
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 31 March 2015

    Dear Clinton C, Thank you for sharing your experience. Guest feedback in incredibly important to us. Please accept my most sincere apologies for the inconveniences you experienced during your stay. We are working continually upgrading our facilities and services for potential guests like you. Your...More

    Reviewed 28 March 2015 via mobile

    This hotel was very large and had two separate buildings. It's clean and nicely updated. It had a regular pool with a pool bar, a salt water pool, and a hot tub. The pool area was attached to a small, somewhat crowded public beach. Staying...More

    2  Thank aredd34
    Reviewed 27 March 2015

    I had the pleasure of visiting the beautiful island of Puerto Rico with my girlfriends & we stayed at the Plaza Hilton Hotel. It was such an amazing experience the rooms were absolutely beautiful & the staff were always friendly and very very helpful. One...More

    5  Thank G_alfonso412
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 31 March 2015

    Dear G_alfonso412, Thank you for taking the time to write a review. We are very proud to have a committed and enthusiastic staff that are guest-centered and are able to fulfill every need. I'm really happy to know you had an awesome experience with your...More

    Reviewed 27 March 2015

    We booked this hotel for the night before a cruise. After booking I read the reviews and was expecting the worst when we arrived. I am happy to say I never experienced any of the negative things others have comments on Front desk staff is...More

    3  Thank 316tc
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 31 March 2015

    Dear 316tc, Thank you for taking the time to write a review. I'm very happy to know that time with us and that we exceeded your expectations. We are strongly committed to ensure all of our guests feel cared for, valued and respected. We hope...More

    Reviewed 26 March 2015

    We visited this great hotel the week of March 3rd to March 9th, I was in room 1041. I just want to say that every working person there puts on a big sincere and warm smile. Everybody seems very happy and they are always helpful....More

    3  Thank Frankie M
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 31 March 2015

    Dear Frankie M, Thank you for sharing your experience with us. As our main mission is to provide exceptional customer service and create lasting memories with our guests; we always love to hear from our guests when our endeavors have succeeded. Thank you for recommending...More

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    Courtyard by Marriott Isla Verde Beach Resort
    2,794 reviews
    #5 of 13 hotels in Isla Verde
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$150 - US$363 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #11 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Orbitz, Hotels.com, HotelsforEveryone, Travelocity, Cheap Tickets, HotelQuickly, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
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    Traveller (2717)
    Room & Suite (1047)
    Pool & Beach (416)
    Dining (55)
    Hotel & Grounds (1471)
    Bathroom (155)
    Family and Play Areas (11)
    Business Centre & Event Rooms (1)
    Nearby
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    1.22 km away
     
    La Concha Renaissance San Juan Resort
    7,474 reviews
    .85 km away
     
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    7.84 km away
     
    Hotel El Convento
    2,711 reviews
    3.96 km away
     
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    Ask a question
    Questions & Answers
    pam p
    23 July 2017|
    AnswerShow all 5 answers
    Response from a B | Reviewed this property |
    There are many restaurants within walking distance. They also have a festival Thursday-Saturday where they close off the street and have music and food. I left on Wednesday but heard it's a ton of fun. The hotel was very... More
    1
    Vote
    mpress77
    11 July 2017|
    AnswerShow all 9 answers
    Response from TinyTraveler1 | Reviewed this property |
    The hotel has a beautiful, pristine lagoon near their pools, and it's very nice, clean and calm waters!
    0
    Votes
    A_TRAVELIN_CHIK
    30 June 2017|
    AnswerShow all 5 answers
    Response from 123FreqTraveler123 | Reviewed this property |
    Agree with daviles77, if you are traveling only within the Condado area, you might be better off at a more centrally located hotel. If you are also interested in traveling to the forts and Old San Juan, then the Hilton may... More
    1
    Vote
    Room Tips
    "Rooms are quiet to me, I thought it was soundproof."
    Read review
    "Ask for a room in the main tower"
    Read review
    "Ocean view is really nice"
    Read review
    "Rooms facing ocean have nice view...be prepared to pay more though."
    Read review
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