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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$236
          US$224
          US$236
          US$224
          US$236
          US$224
          Traveller (2654)
          Room & Suite (1032)
          Pool & Beach (404)
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          Overview
          • Excellent28%
          • Very good36%
          • Average20%
          • Poor9%
          • Terrible7%
          Travellers talk about
          “cafe caribe” (163 reviews)
          “lagoon side” (109 reviews)
          Free Wifi
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from The Condado Plaza Hilton
          Special Offer: Free Night + $100 Credit
          Hotel deals
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,755)
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          There are newer reviews for The Condado Plaza Hilton See the most recent reviews

          1,881 - 1,885 of 4,755 reviews

          Reviewed 30 October 2014

          Two nights overlooking the lagoon coffee and Manatees on the balcony. Two nights ocean view coffee and crashing waves on the balcony. The most helpful and cheerful staff ever. There is a little restaurant on the mezzanine great breakfast. Location Location Location.More

          Review collected in partnership with Hilton Hotels & Resorts
          2  Thank Janice J
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 31 October 2014

          Saludos Janice J, What a wonderful experience! I envy you! I'm almost everyday at the property and for now, I haven't had the opportunity to see that beautiful family of Manatees that we have at our Condado Lagoon. I'm so happy that you enjoyed our...More

          Reviewed 28 October 2014

          Check-in time was at 4pm, however, we arrived at the hotel around 9:30 am, due to an early morning arrival off a cruise ship. We figured we would have to store all of our luggage at the front desk and 'hang out' by the pool...More

          2  Thank keezluvr54
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 31 October 2014

          Dear keezluvr54, I love your review's title! Thank you so much for taking the time to write such a nice review and highly recommending us. I'm so glad to know that our staff and people made you feel welcomed and appreciated. That's one of our...More

          Reviewed 27 October 2014 via mobile

          While the rooms were clean and pretty well updated, we had an issue with our room. We arrived at the hotel after a long day of traveling close to 1:00 am and checked into our room (with a balcony and views of the water and...More

          10  Thank JYLEE L
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 28 October 2014

          Dear JYLEE L, Thanks for sharing your feedback. I extend my most sincere apology for the room inconvenience you encountered. I would like if you gave us another opportunity in the future to correct that first impression. I can pledge that this kind of situations...More

          Reviewed 27 October 2014

          Our stay was simply amazing. Everything we expected when we made our reservations. Customer service was outstanding. The Beach and Pool was very relaxing and great service. Breakfast at Cafe Caribe was delicious and the Casino was a blast!

          Review collected in partnership with Hilton Hotels & Resorts
          1  Thank Eric C
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 28 October 2014

          Saludos Eric C, I'm so glad to know that your stay was amazing! Thank you for sharing your wonderful experience with us. If travel brings you back, don't hesitate in contacting me for reservations. I can be reached at carolina.padin@hilton.com Best wishes, Carolina

          Reviewed 27 October 2014

          From the moment my friends and I stepped out of the taxi at the Condado Plaza Hilton, we were greeted by some of the warmest and friendliest staff I've encountered in quite some time. When I initially checked in, I was given a room that...More

          Review collected in partnership with Hilton Hotels & Resorts
          1  Thank Hayward P
          Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 28 October 2014

          Dear Hayward P, Thanks for taking the time to write a review of our property. It's great to know our staff did an awesome job greeting and helping you in any way posible. I appreciate you recommending us to people who enjoy great views and...More

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          About
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Meeting Rooms
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$151 - US$341 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Spa Hotel in San Juan
          • #8 On the Beach Hotel in San Juan
          • #11 Luxury Hotel in San Juan
          • #15 Business Hotel in San Juan
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 572
          • Reservation Options
          • TripAdvisor is proud to partner with Travelocity, Hotwire, Hotels.com, Orbitz, Expedia, Booking.com, Priceline, TripOnline SA, HotelsforEveryone, Cheap Tickets, Cancelon, getaroom.com, HotelQuickly and HRS so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • San Juan
          • Also Known As
          • Conrad San Juan Condado Plaza Hotel San Juan ,
          • San Juan Conrad ,
          • Condado Plaza Hotel San Juan ,
          • Hotel Resort Wyndham
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          Traveller (2654)
          Room & Suite (1032)
          Pool & Beach (404)
          Dining (55)
          Hotel & Grounds (1442)
          Bathroom (150)
          Family and Play Areas (9)
          Business Centre & Event Rooms (1)
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          Questions & AnswersAsk a question
          DaEmpressReese R
          Is there any street parking or do you have to pay?
          13 May 2017|
          Answer Show all 5 answers
          Response from Carolina P | Property representative |
          Greetings DaEmpressReese R; thank you for taking the time to ask us a question. There are some street parking but they are far away from our hotel. You may park at our hotel or at external parking lots. Regards,
          0
          Votes
          JudyReedy
          I am reserving a suite for next January.. it has a small refrigerator and kitchen area. Can we bring our own food and beverages downstairs to the pool or beach? Or do we have to buy it from the hotel?
          8 May 2017|
          Answer Show all 6 answers
          Response from AquaBarb | Reviewed this property |
          Hi Judy - I would be disappointed if you were not able to bring your food and bev snacks to the pool and beach but Timothy is right - the pool and beach in are in close proxcimity to hotel food venues and this is not a... More
          2
          Votes
          Umer M
          Hey,I have a green card.do I still need a visa to enter in San Juan..???let me know asap
          2 May 2017|
          Answer
          Response from WBostwick | Reviewed this property |
          No, there are no Customs/Immigration barriers between Puerto Rico and mainland USA. If you are going to the US Virgin Islands, take your green card, as you will go through Customs, but you do not need a Visa for the USVI... More
          0
          Votes
          Room Tips
          "Refuse room in tower not near the pools! refuse it because that tower is filthy, smelly, moldy and not..."
          Read review
          "The hallways are very noisy at night. People yell all of the time and hotel staff does nothing to fix this..."
          Read review
          "Ocean Views"
          Read review
          "As always, stay away from elevators!"
          Read review
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