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    The Condado Plaza Hilton

    999 Ashford Avenue, San Juan 00907, Puerto Rico
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    2017-08-06 2017-08-07
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    US$169US$196
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    Traveller (2711)
    Room & Suite (1047)
    Pool & Beach (416)
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    Overview
    • Excellent28%
    • Very good36%
    • Average20%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “cafe caribe” (163 reviews)
    “lagoon side” (109 reviews)
    Free Wifi
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
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    Offers from The Condado Plaza Hilton
    Special Offer: Free Night + $100 Credit
    Hotel deals
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,813)
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    There are newer reviews for The Condado Plaza Hilton
    See the most recent reviews

    1,901 - 1,905 of 4,493 reviews

    Reviewed 14 November 2014 via mobile

    This was by far horrible .The room bearly cleaned and staff not helpful they actually called at 11pm to tell us problem with card after staying there several times spending lots of $$ there im in Hilton honors club member and was told get out...More

    5  Thank Angelique R
    Reviewed 13 November 2014

    Amazing location, superb staff, beautiful hotel - I wish I was still there! We stayed there after our cruise and had two days of wonderful relaxation. The staff was friendly and helpful. The hotel is uniquely situated to be one of the few in the...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Patience G
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 16 November 2014

    Dear Patience G, Thank you for sharing your feedback and for choosing us to be at your service. I'm so happy to know that you enjoyed our pools, beach and services; and that you would stay with us again. I completely agree with you on...More

    Reviewed 12 November 2014

    Like other reviewers have said, the room needed extra cleaning, luke warm shower, elevator not working, small tv, and yes, hairs on the floor. AND we had egg on the comforter. My friend called to have the room vacuumed and egg removed. They vacuumed. And...More

    2  Thank mizla
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 16 November 2014

    Saludos mizla, Thank you for taking the time to write a review. I'm glad you enjoyed our location. I do apologize for the inconveniences you experienced with your room. Guest feedback is incredibly important to us and I'm going to share your comment with the...More

    Reviewed 12 November 2014

    This hotel is good for a pre-cruise or post-cruise. Lots of things within walking distance. The main part of the hotel overlooks the water. The section opposite (catwalk to get to it) overlooks the bay. Nice pool area. Dennys restaurant. Casino. Close to the RCCL...More

    1  Thank Gae M
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 16 November 2014

    Dear Gae M, Thank you for sharing your feedback. It's great to know that you liked our location and amenities. I hope that for the next reservation you could stay a few more days with us. Please don't hesitate to contact me for reservations at...More

    Reviewed 12 November 2014 via mobile

    Visited this hotel for my anniversary and was beyond pleased. The rooms are great, the service is great, the pools are great, the bars are great. Everything is absolutely amazing! The beach was just okay but the pool is right there so I did not...More

    2  Thank ElleEye
    Response from Carolina P, Guest Services Coordinator at The Condado Plaza HiltonResponded 16 November 2014

    Dear LuellaAl, Thank you for taking the time to write a review. It's wonderful to know that you enjoyed our amenities and services. We hope that for your next anniversary you plan to stay with us again. Please feel free to contact me for future...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$149 - US$364 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in San Juan
    • #8 On the Beach Hotel in San Juan
    • #11 Luxury Hotel in San Juan
    • #15 Business Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 572
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Booking.com, Hotels.com, Expedia, Travelocity, HotelsforEveryone, HotelQuickly, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your The Condado Plaza Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Conrad San Juan Condado Plaza Hotel San Juan ,
    • San Juan Conrad ,
    • Condado Plaza Hotel San Juan ,
    • Hotel Resort Wyndham
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    Traveller (2711)
    Room & Suite (1047)
    Pool & Beach (416)
    Dining (55)
    Hotel & Grounds (1465)
    Bathroom (155)
    Family and Play Areas (11)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    pam p
    23 July 2017|
    AnswerShow all 4 answers
    Response from a B | Reviewed this property |
    There are many restaurants within walking distance. They also have a festival Thursday-Saturday where they close off the street and have music and food. I left on Wednesday but heard it's a ton of fun. The hotel was very... More
    1
    Vote
    mpress77
    11 July 2017|
    AnswerShow all 9 answers
    Response from TinyTraveler1 | Reviewed this property |
    The hotel has a beautiful, pristine lagoon near their pools, and it's very nice, clean and calm waters!
    0
    Votes
    A_TRAVELIN_CHIK
    30 June 2017|
    AnswerShow all 5 answers
    Response from 123FreqTraveler123 | Reviewed this property |
    Agree with daviles77, if you are traveling only within the Condado area, you might be better off at a more centrally located hotel. If you are also interested in traveling to the forts and Old San Juan, then the Hilton may... More
    1
    Vote
    Room Tips
    "Rooms are quiet to me, I thought it was soundproof."
    Read review
    "Ask for a room in the main tower"
    Read review
    "Ocean view is really nice"
    Read review
    "Rooms facing ocean have nice view...be prepared to pay more though."
    Read review
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