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Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan district. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. We are ...Moreliterally "Steps from Everything" as you can walk to over 200 restaurants, cafe's, pubs, shops & much more. There is also a secluded beach 0.7 miles / 13 minute walk across Capitol - Senate house in Old San Juan or a 1.1 mile scenic walk to pristine Escambron beach which has food kiosks etc. Discover why Old San Juan is the Caribbean's most visited city. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
All reviewsrooftop poolacross the streetold san juansenor frogscruise shipwithin walking distancefree trolleyburger placeroyal caribbeanhotel is in a great locationupgraded to a suitepre cruiseel morrosmall balconyyour luggagefew blocksrental car
My husband a I stayed here for the Lola Challenge Weekend. The only person who treat us right was Leonardo, at reception.
We arrived the hotel around 3:30 p.m. The person at reception told us that they didn't have our room available so we need...More
2 Thank Cristina M
Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded yesterday
We appreciate and value your feedback. We have been working this event for the past 5 years successfully and truly regret learning about your experience with check-in and lack of courtesies which has no justification. We understand that most of the event attendees...More
If you are going on a cruise this is a great place to stay. If you are sailing out of downtown it's a very short walk. If you are cruising out of the Pan American Pier it is a $ 15 taxi ride. It is...More
This hotel is the place to be before your cruise.. Also close to everything..beach it a 10 min 20 dollar taxi ride..walk across the street to get on the cruise ship ols san juan has a lot to see and you can walk everywhete from...More
Great room. Very nice and spacious. Took my kids on a 7 day Caribbean cruise and we choose this hotel to unwind after the cruise. We spent 2 night before returning to the US and it was very relaxing. The view from the top floor...More
Great hotel for the night before your cruise. Great service. Walk to shopping and several restaurants. The best thing. We walked with our bags across the street to the cruise port. No need to take a taxi or Uber.
Response from PonchoDeAnda | Reviewed this property |
From the Hotel to the Port you just need to cross the street and it’s right there. From the port to the airport it’s a 20 minute drive. You won’t be able to take Uber from the airport or at your hotel. Uber will only pick... More
From the Hotel to the Port you just need to cross the street and it’s right there. From the port to the airport it’s a 20 minute drive. You won’t be able to take Uber from the airport or at your hotel. Uber will only pick you up in the streets outside of the hotels.
Response from Celeste P | Reviewed this property |
No, but there’s a Starbucks two blocks away and around the corner is a Walgreens and they have food supplies. We loved the hotel and it was across the street from viking . It was also centrally located to many of the tourist... More
No, but there’s a Starbucks two blocks away and around the corner is a Walgreens and they have food supplies. We loved the hotel and it was across the street from viking . It was also centrally located to many of the tourist spots. Is it fancy, no but the staff are wonderful and our room was clean.