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    Sheraton Old San Juan Hotel

    100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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    2017-11-26 2017-11-27
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    Traveller (1028)
    Room & Suite (438)
    Pool & Beach (100)
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    Overview
    • Excellent27%
    • Very good40%
    • Average22%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “old san juan” (1,074 reviews)
    “cruise ship” (152 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    4.0 Star Hotel
    All hotel details
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    La Concha Renaissance San Juan Resort
    7,595 reviews
    #6 of 47 hotels in San Juan
     
    Sheraton Puerto Rico Hotel & Casino
    2,295 reviews
    #7 of 47 hotels in San Juan
     
    Doubletree by Hilton San Juan
    2,869 reviews
    #10 of 47 hotels in San Juan
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    #9 of 47 hotels in San Juan
     
    Rooms
    Nov 26Nov 27
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,381)
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    771 - 775 of 2,158 reviews

    Reviewed 1 June 2015

    I loved this hotel. The view from my room included the Bay of San Juan to the right and Fort Morro to the left. It was less than 5 minutes from the Segway tour and a short trip up the stairs across the street to...More

    Thank Savanah77
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 4 June 2015

    Thank you for your great and detailed feedback. We hope to welcome you back soon.

    Reviewed 31 May 2015 via mobile

    Standard hotel with nothing special to write about other than being very convenient for accessing the ship. 3 star service and surroundings. The 9th floor pool has a nice view but the jacuzzi was poor. Nice exercise room if all you need is a treadmill.

    1  Thank Creditman99
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 2 June 2015

    Dear guest Thanks for taking the time to share your experience with us. Glad you enjoyed being in the heart of Historic Old San Juan.

    Reviewed 30 May 2015

    Location is just perfect. Near to the bus trolley stop that you can take and visit the fort and other attraction in Old San Juan. Very close to all the nice food joints, you can just walk in the night for dinner and it felt...More

    2  Thank Mohit B
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 2 June 2015

    Dear guest, Thank you for sharing your experience and we are glad that you enjoyed your stay as well as our unique location the the Caribbean's most visited city - Historic Old San Juan. Indeed, it's very safe to walk around the amazing 12 blocks...More

    Reviewed 30 May 2015

    The Sheraton in Old San Juan was our pick for two nights after our cruise. We travel with two bags, a walker, and my husband’s electric scooter, we are a sight to behold. No taxi will touch us; we understand, knowing the taxis have to...More

    3  Thank Hei1980
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 2 June 2015

    Dear guest, Thank you for the great review shared here. We are glad we could assist you during your visit and that you had a pleasant experience. We do look forward to welcome you back.

    Reviewed 27 May 2015

    The hotel was beautiful. We only stayed one night because we were getting on a cruise. Check in was a little slow, would suggest if it is 11:30pm you don't spend 10 minutes signing someone up for the rewards program (they were in front of...More

    5  Thank cathouse4429
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 2 June 2015

    Dear guest, Thank you for the great review shared here. We are glad you enjoyed your stay although regret the longer check-in. Glad they compensated you with a nice upgrade. We hope to welcome you back soon.

    La Concha Renaissance San Juan Resort
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$171 - US$336 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in San Juan
    • #15 Family Hotel in San Juan
    • #15 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, Evoline ltd, HotelQuickly, getaroom.com and TripOnline SA so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Old San Juan Hotel San Juan ,
    • Sheraton Old San Juan Hotel And Casino ,
    • Sheraton San Juan ,
    • San Juan Sheraton ,
    • Old San Juan Sheraton
    Add Photo Photos
    Traveller (1028)
    Room & Suite (438)
    Pool & Beach (100)
    Dining (73)
    Hotel & Grounds (682)
    Bathroom (47)
    Business Centre & Event Rooms (18)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    Sheraton Puerto Rico Hotel & Casino
    2,295 reviews
    2.75 km away
     
    La Concha Renaissance San Juan Resort
    7,595 reviews
    4.11 km away
     
    San Juan Marriott Resort & Stellaris Casino
    6,493 reviews
    4.51 km away
     
    Doubletree by Hilton San Juan
    2,869 reviews
    5.27 km away
     
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    Ask a question
    Questions & Answers
    1034john
    3 October 2017|
    AnswerShow all 3 answers
    Response from Phill D | Reviewed this property |
    No they are closed
    0
    Votes
    E810YAstephent
    27 September 2017|
    AnswerShow all 5 answers
    Response from hjmasi | Reviewed this property |
    We stayed at the Sheraton Old San Juan before boarding a Royal Caribbean cruise ship. You need to check with your cruise line to see which port they use. There is one within walking distance of the hotel and another a few... More
    1
    Vote
    Simy170
    22 September 2017|
    AnswerShow all 5 answers
    Response from Ivan M | Reviewed this property |
    No hotel is up and running.
    2
    Votes
    Room Tips
    "Room facing the harbor"
    Read review
    "some views face the harbor. worth asking."
    Read review
    "Ask for a room with a corniche view."
    Read review
    "Be as far from the elevators as possible - this is a noisy hotel"
    Read review
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