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    Sheraton Old San Juan Hotel

    100 Brumbaugh Street | Old San Juan, San Juan 00901, Puerto Rico
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    2017-12-31 2018-01-01
    Traveller (1028)
    Room & Suite (435)
    Pool & Beach (96)
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    Overview
    • Excellent27%
    • Very good41%
    • Average21%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “old san juan” (1,075 reviews)
    “cruise ship” (153 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    4.0 Star Hotel
    All hotel details
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    La Concha Renaissance San Juan Resort
    7,607 reviews
    #6 of 47 hotels in San Juan
     
    Sheraton Puerto Rico Hotel & Casino
    2,310 reviews
    #7 of 47 hotels in San Juan
     
    Best Western Plus Condado Palm Inn & Suites
    1,650 reviews
    #14 of 47 hotels in San Juan
     
    Doubletree by Hilton San Juan
    2,884 reviews
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    Rooms
    Dec 31Jan 1
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (2,382)
    There are newer reviews for Sheraton Old San Juan Hotel
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    811 - 815 of 2,159 reviews

    Reviewed 11 May 2015

    I have read some really negative reviews about this property, but we really enjoyed staying here. It is one block from the free trolley stop(in front of the CVS), and close to all of old San Juan including many restaurants and lovely shops. The hotel...More

    1  Thank LATaz
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 May 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed 9 May 2015 via mobile

    We stayed one night before a cruise. Our room, a junior suite, had a separate living area and king bedroom. This would be a great choice for a family as there was a sofa bed in the living area which would allow for some privacy....More

    2  Thank BLH613
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 May 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed 8 May 2015

    I stayed at this hotel for 7 days.The hotel location is great! We were able to walk to restaurants and shopping.The hotel itself was ok-rooms were clean and the beds were comfortable. It has a small pool and hot tub. It was rated as a...More

    Thank Michelle G
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 May 2015

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Reviewed 8 May 2015

    I was here for business in a nearby town. The location makes for a great view. The cruise ships come in across the street. Only the rooms with king beds have a front view, this would have been helpful to know when booking. My room...More

    Thank Shannon B
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 May 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Reviewed 4 May 2015

    The room and hotel were nice, and the location was very convenient to Old San Juan. My only real criticism relates to parking - according to the web site, parking was an additional charge, but in reality, there is no parking affiliated with the hotel....More

    1  Thank tmoore48
    Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded 15 May 2015

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Besides valet parking, we do have guest overnight rate agreement with both parkings adjacent to the hotel at $11 and they have a very secured track...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$165 - US$373 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in San Juan
    • #15 Family Hotel in San Juan
    • #15 Romantic Hotel in San Juan
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 240
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Evoline ltd, Travelocity, Hotwire, Orbitz, Cancelon, Cheap Tickets, HotelQuickly, TripOnline SA and getaroom.com so you can book your Sheraton Old San Juan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Sheraton Old San Juan Hotel And Casino ,
    • Sheraton Old San Juan Hotel San Juan ,
    • Sheraton San Juan ,
    • San Juan Sheraton ,
    • Old San Juan Sheraton
    Add Photo Photos
    Traveller (1028)
    Room & Suite (435)
    Pool & Beach (96)
    Dining (73)
    Hotel & Grounds (670)
    Bathroom (48)
    Business Centre & Event Rooms (16)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    Best Western Plus Condado Palm Inn & Suites
    1,650 reviews
    4.40 km away
     
    Sheraton Puerto Rico Hotel & Casino
    2,310 reviews
    2.75 km away
     
    La Concha Renaissance San Juan Resort
    7,607 reviews
    4.11 km away
     
    Doubletree by Hilton San Juan
    2,884 reviews
    5.26 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Judy261950
    23 November 2017|
    AnswerShow all 2 answers
    Response from cjbaking | Reviewed this property |
    If that is at the regular cruise ship port, then yes. Where does it dock?
    0
    Votes
    1034john
    3 October 2017|
    AnswerShow all 3 answers
    Response from Phill D | Reviewed this property |
    No they are closed
    0
    Votes
    Room Tips
    "Room facing the harbor"
    Read review
    "some views face the harbor. worth asking."
    Read review
    "Ask for a room with a corniche view."
    Read review
    "Be as far from the elevators as possible - this is a noisy hotel"
    Read review
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