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Sheraton Old San Juan Hotel

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Traveller (1136)
360
Panoramas (11)
Traveller (1136)
360
Panoramas (11)
Pool & Beach (112)
Overview
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100 Brumbaugh Street Old San Juan, San Juan 00901 Puerto Rico See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
Visit hotel website
Offers from Sheraton Old San Juan Hotel
Special Rate:Limited Offer from $129
Reviews (2,515)
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2,270 results
Traveller rating
620
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146
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LanguageEnglish
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620
885
497
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122
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All reviews rooftop pool across the street old san juan senor frogs cruise ship within walking distance free trolley royal caribbean upgraded to a suite hotel is in a great location pre cruise el morro your luggage small balcony few blocks rental car ships
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811 - 815 of 2,270 reviews
Reviewed August 19, 2015

We stayed here for a night before our cruise.The hotel was nice and clean, the pool had a lovely view and it was very close to our port. We were able to walk to everything from where we were staying. The wifi in the rooms...More

1  Thank Violeta48042
Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded August 31, 2015

Dear guest, Thank you for sharing your experience with us here. Glad you really enjoyed your stay with us and hope you also enjoyed your cruise vacation. We do have packages which include breakfasts as well. Hope to welcome you back soon.

Reviewed August 18, 2015

Our stay was great....was a bit noisy on Thursday and Saturday cruise family slamming doors all morning....my rate included free breakfast which i was not aware of found out at checkout would had been nice to know this.. will call corporate on this.. the area...More

1  Thank Dalia F
Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded August 31, 2015

Dear guest, Thanks for sharing your great compliments about your recent stay with us. Hope to welcome you back soon.

Reviewed August 18, 2015

The staff at the hotel were great. They did the right thing when they overbooked by putting us up in a nearby hotel and didn't charge us for the night. They provided both taxi rides and helped us with other travel arrangements.

Thank Bryan W
Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded August 31, 2015

Dear guest, Thank you for the great comments in spite of our unfortunate overbooking situation. We hope to welcome you back soon.

Reviewed August 17, 2015

It is a nice hotel in a great area. Good atmosphere and lots of things to do, from going to the casino. eating out or just explore the Old San Juan. The room was clean and comfortable. The hotel staff was very helpful and friendly.

Thank Marla K
Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded August 31, 2015

Dear guest, Thank you for the compliments. Glad you enjoyed and we hope to welcome you back soon.

Reviewed August 13, 2015

Really nice hotel with great atmosphere, especially sundays. But the food? Really? The portions were so small it was a joke! Had to eat for 70USD per person per meal. Once I ordered the fruit place with mango only. I got ONE sliced mango. Charged...More

1  Thank Jimmy L
Response from Armando E, Director of Sales at Sheraton Old San Juan HotelResponded August 14, 2015

Dear guest, Thank you for sharing your feedback with us here. We regret not meeting your expectations during your visit. We offer very competitive prices in our restaurants with full american bkfst buffet for $21 pp and most dinner main courses averaging $14-$22. Maybe it...More

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About
Description
Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan district. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. We are More literally "Steps from Everything" as you can walk to over 200 restaurants, cafe's, pubs, shops & much more. There is also a secluded beach 0.7 miles / 13 minute walk across Capitol - Senate house in Old San Juan or a 1.1 mile scenic walk to pristine Escambron beach which has food kiosks etc. Discover why Old San Juan is the Caribbean's most visited city. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
240
Price range
US$202 - US$490 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Old San Juan Hotel & Casino
Also Known As
Sheraton Old San Juan Hotel And Casino
,
Sheraton Old San Juan Hotel San Juan
,
Sheraton San Juan
,
San Juan Sheraton
,
Old San Juan Sheraton
Location
Caribbean > Puerto Rico > San Juan
Hotel class
Contact Information
Hotel Style
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
240
Price range
US$202 - US$490 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Old San Juan Hotel & Casino
Also Known As
Sheraton Old San Juan Hotel And Casino
,
Sheraton Old San Juan Hotel San Juan
,
Sheraton San Juan
,
San Juan Sheraton
,
Old San Juan Sheraton
Location
Caribbean > Puerto Rico > San Juan
Photos
Traveller (1,136)
Room & Suite (512)
Pool & Beach (112)
Dining (73)
Business Centre & Event Rooms (33)
Amenities (24)
Family and Play Areas (3)
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Questions & Answers
Ask a question
GerardoCamacho
October 26, 2018|
AnswerShow all 6 answers
Response from UmmKhaleelwaKharee | Reviewed this property |
No hay costo. Está incluido. There's no additional cost. It's included.
1
Vote
nakita j
September 27, 2018|
AnswerShow all 4 answers
Response from Upekkhapr | Reviewed this property |
Nakita Old San Juan is so lovely if you take the time to enjoy it! I will offer inside scoop of many places that have been there for a long time, delicious and good prices! 1. I suggest an early waking up to begin with... More
1
Vote
Ctheworld21
September 14, 2018|
AnswerShow all 11 answers
Response from Sonya S | Reviewed this property |
Wifi worked great for us! It even worked good at the rooftop pool. I was really only using social media and messaging to connect with people at home but it was good for us to do that. Uploading photos to social media went... More
0
Votes
Room Tips
"Room 604 was great"
EddieS_12
5 days ago
Read review
"Rooms on the inside of the triangle have a dismal view of the internal shaft of the building."
FJVLS
1 week ago
Read review
"The higher floors are closer to the pool that is on the roof"
s56fpq
1 week ago
Read review
"we did a suite and had habor view with small balcony doors"
JimOfMinn
4 weeks ago
Read review
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