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    Doubletree by Hilton San Juan

    105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
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    2017-10-02 2017-10-03
    Traveller (757)
    Room & Suite (391)
    Pool & Beach (104)
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    Overview
    • Excellent59%
    • Very good30%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Offers from Doubletree by Hilton San Juan
    Special Offer: Double Points,Every Stay
    Hotel deals
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    La Concha Renaissance San Juan Resort
    7,580 reviews
    #6 of 47 hotels in San Juan
     
    Sheraton Puerto Rico Hotel & Casino
    2,286 reviews
    #7 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,765 reviews
    #1 of 13 hotels in Isla Verde
     
    Sheraton Old San Juan Hotel
    2,376 reviews
    #18 of 47 hotels in San Juan
     
    Rooms
    Oct 2Oct 3
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (2,865)
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    1 - 5 of 2,586 reviews

    Reviewed 2 days ago

    Watch out for hidden "resort fees" that cover the things they offer for free. Ha!!! Outrageous that they say internet is included, free breakfast, and yet they charge a resort fee that covers these things at a hugely inflated rate!!! Skip this place...

    Review collected in partnership with DoubleTree by Hilton
    Thank P7428LClouisl
    Hotel's Favourite
    Reviewed 1 week ago

    There is something to be said for a hotel and staff that turn a terrible life experience into a feeling of being blessed to have been there. We were stranded when our flight was canceled prior to the hurricane's arrival. We were fortunate to get...More

    Thank AnnColorado2014
    Management response:Responded 1 week ago

    Saludos AnnColorado2014, Our heartfelt thanks for taking the time to write such an excellent review of our hotel. As a regular traveler myself, I recognize how stressful it can be when one's flight gets canceled and add to that a looming hurricane. So we're happy...More

    Reviewed 3 days ago

    I stayed here at the Doubletree during Hurricane Maria and it was the best choice. The staff and amenities are very good and help me to stay connected with family and friends. I'll be back :-) ...........

    Review collected in partnership with DoubleTree by Hilton
    Thank patriciog813
    Reviewed 4 days ago

    This vacation was a great experience, the staff was great, very attentive, and very comforting. The staff was so great I did not want to go home. I will definitely be back, and I recommend anyone to stay here.

    Thank Jasmine M
    Reviewed 6 days ago via mobile

    Electric power went down and booked our family into this hotel. The staff was courteous, efficient and friendly. It catered to all our needs while most of the Island was in darkness! Food, drink were delicious! Housekeeping was flexible and accommodating. Special thanks to Mr...More

    Thank jmwpr
    Response from SJdouble_tree, General Manager at Doubletree by Hilton San JuanResponded 4 days ago

    Saludos jmwpr, What a great review of our hotel! We're happy to hear that you found our hotel to be a safe and welcoming haven during the power outage. As a team, we want all of our guests to enjoy the comforts of home when...More

    La Concha Renaissance San Juan Resort
    7,580 reviews
    #6 of 47 hotels in San Juan
     
    Sheraton Puerto Rico Hotel & Casino
    2,286 reviews
    #7 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,765 reviews
    #1 of 13 hotels in Isla Verde
     
    Sheraton Old San Juan Hotel
    2,376 reviews
    #18 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$134 - US$275 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in San Juan
    • #4 Family Hotel in San Juan
    • #4 Spa Hotel in San Juan
    • #4 On the Beach Hotel in San Juan
    • #6 Romantic Hotel in San Juan
    • #7 Luxury Hotel in San Juan
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 184
    • Reservation Options
    • TripAdvisor is proud to partner with TravelUp, Prestigia, Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly and Cancelon so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • San Juan
    • Also Known As
    • Doubletree By Hilton San Juan Hotel San Juan ,
    • Doubletree San Juan ,
    • San Juan Doubletree ,
    • Best Western San Juan ,
    • San Juan Best Western ,
    • Hotel Pierre Puerto Rico
    Add Photo Photos
    Traveller (757)
    Room & Suite (391)
    Pool & Beach (104)
    Dining (37)
    Hotel & Grounds (412)
    Bathroom (71)
    Business Centre & Event Rooms (9)
    Family and Play Areas (7)
    Nearby
    Sponsored by:
    Sheraton Puerto Rico Hotel & Casino
    2,286 reviews
    2.62 km away
     
    La Concha Renaissance San Juan Resort
    7,580 reviews
    1.24 km away
     
    Hampton Inn & Suites San Juan
    1,765 reviews
    5.22 km away
     
    Sheraton Old San Juan Hotel
    2,376 reviews
    5.27 km away
     
    Nearby Restaurants
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    Nonna
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    Nearby Attractions
    Museo de Arte de Puerto Rico
    356 reviews
    .36 km away
    Calle Loiza
    6 reviews
    .11 km away
    Parque del Indio
    5 reviews
    .43 km away
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    .57 km away
    Ask a question
    Questions & Answers
    shaewill2
    13 September 2017|
    AnswerShow all 4 answers
    Response from SJdouble_tree | Property representative |
    Hi shaewill2, Fortunately, the damages to Puerto Rico, as well as to our hotel, were minor, mostly fallen trees. Everything on the island is running as normal, and I'm sure you'll enjoy your visit. See you soon! Always at... More
    2
    Votes
    Chiquita S
    3 August 2017|
    AnswerShow all 5 answers
    Response from JanisN123 | Reviewed this property |
    I don't think the hotel arranges trips, but you can call the hotel to be sure. You have to have a rental car or take a tour to the rainforest. There is a fee to go to the visitors center (I think it was $8). Not worth it in... More
    1
    Vote
    Room Tips
    "Try to book a garden view room with patio - worth it! Tble and chairschairs/sun lounger and even hammocks ."
    Read review
    "This hotel room is perfect for a business trip. Our room overlooked the pool and it was quiet. AC worked..."
    Read review
    "Rooms on the third floor are very quiet"
    Read review
    "Scroll to the very end to find super-deals, $139 for 2 adults - 2 children, incl. bf. Rooms with microwave..."
    Read review
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