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Doubletree by Hilton San Juan

2,922 reviews
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Traveller (759)
Room & Suite (392)
Pool & Beach (179)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,922)Write a Review
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204
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1,565
773
204
68
29
Show reviews that mention
All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierrebebo's cafeself parkingbusiness centerpool and hot tubpool areasister propertyopen hoursfew blocksvery nice hotelresort feepre cruise stay
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1 - 5 of 2,639 reviews
Reviewed yesterday

Nice, clean, good sized pool, fast Internet, quiet AC. Bathroom was a little weird for a family... the door was frosted glass. Just ask your family not to look while you're in there. Room are small for family. TIP: Change at hotel before you take...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Y1467VUtiml
Hotel's Favourite
Reviewed 2 weeks ago via mobile

We switched to the Doubletree after staying at the Courtyard by Marriot after realizing the hotel didn’t meet our needs, and it was the best decision EVER!! The hotel was gorgeous with a beautiful lobby, pool, workout room, and amazing rooms. But the best part...More

3  Thank Addy G
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 2 weeks ago

Saludos Addy G, What an AMAZING review! Helpful, kind, and welcoming... Thank you for helping us start the year on a very high note and full of positive words. We love reading about your amazing time not just inside our property, but also around our...More

Reviewed 2 days ago

My general experience was very good. The room was clean and comfortable. The personnel and services were excellent. The food is very good and much better than most of the area hotel restaurants.The location is good and have supermarket, restaurants, Starbucks and other convenience business...More

Review collected in partnership with DoubleTree by Hilton
1  Thank 489felicitac
Reviewed 3 days ago via mobile

I have stayed at this hotel twice and been pleased both times. Great location across from a grocery store and close to the beach. Friendly helpful staff. Nice gym and good breakfast. I would recommend staying here.

1  Thank Suzanna E
Reviewed 1 week ago

The manager and front desk worked hard to meet all of our needs. Hotel Is not located on the beach but it is only 5 minute walk or staff will shuttle you for free. I would recommend the hotel. It is on the expensive side...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Louisa M
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 1 week ago

Saludos Louisa M, Thank you for staying with us and for sharing your experience with other travelers. How great that you were able to enjoy our beach club! For your next stay, please contact us directly at 1-877-926-3030 or e-mail us at reservations@sjdoubletree.com, so we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$160 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in San Juan
#3 Business Hotel in San Juan
#3 Spa Hotel in San Juan
#4 Family Hotel in San Juan
#6 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$160 - US$382 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in San Juan
#3 Business Hotel in San Juan
#3 Spa Hotel in San Juan
#4 Family Hotel in San Juan
#6 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (759)
Room & Suite (392)
Pool & Beach (179)
Dining (67)
Hotel & Grounds (518)
Bathroom (72)
Business Centre & Event Rooms (10)
Family and Play Areas (7)
Questions & Answers
Ask a question
tennisfan1357
26 November 2017|
AnswerShow all 5 answers
Response from SJdouble_tree | Property representative |
Saludos tennisfan 1357, Thank for contacting us and for your interest in staying with us during your visit to San Juan. Following the immediate passing of Hurricane Maria we did need to cancel reservations in order to... More
0
Votes
renee s
15 November 2017|
AnswerShow all 2 answers
Response from SJdouble_tree | Property representative |
Saludos Renee S, Thank you for your interest in staying at the DoubleTree San Juan. Our hotel is less than 5 miles away from the San Juan cruise ship port. The trip will take around 10 minutes. Just in case we have sent... More
1
Vote
ccheath54
12 November 2017|
AnswerShow all 2 answers
Response from SJdouble_tree | Property representative |
Saludos ccheath54, Thank you for contacting us and for your interest in staying at our hotel. We are sorry to hear about your cancellation. We have sent you a private message with the contact information for our... More
0
Votes
Room Tips
"Higher up the better - corner king rooms are bigger"
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"Higher floors, end rooms"
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"Corner rooms are a bit larger"
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"Ask for the rooms next to the swimming pool"
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