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Doubletree by Hilton San Juan

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Traveller (775)
Room & Suite (465)
Pool & Beach (197)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton San Juan
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul. 10Jul. 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,008)
There are newer reviews for Doubletree by Hilton San Juan
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2,717 results
Traveller rating
1,630
785
205
64
33
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1,630
785
205
64
33
Show reviews that mention
All reviewsdouble treemurphy bedgrocery store across the streethour supermarketwarm cookiescafe pierreself parkingpool and hot tubbusiness centerpool areaopen hoursfew blocksvery nice hotelresort feepre cruise stayclose to the airportfitness center
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11 - 15 of 2,717 reviews
Reviewed 1 week ago

We stayed here (6/9-11) post Southern Caribbean Cruise. We arrived early and our room was not ready, no problem, they had board games in the lounge. We played Connect Four until our room was ready. Now, I could have settled for a regular room but...More

5  Thank Lars_92705
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 1 week ago

Saludos Lars_92705, We are so glad to have welcomed you to San Juan for a few days. We are thrilled to hear that the short wait was worth it and that you found your room to have all the space and amenities that you expect...More

Reviewed 1 week ago

We stayed at the Hilton Doubletree before our cruise and really enjoyed it. The kids loved the waves at the beach and the pool. The food from the restaurant in the hotel was excellent. We liked everything we ordered but did have to pay for...More

Review collected in partnership with DoubleTree by Hilton
4  Thank ezoog
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 1 week ago

Saludos ezoog, Our thanks for choosing us for your pre-cruise visit to San Juan. How great that you and your family were able to enjoy the beach and pool, nothing beats a summer day in the water! It pleases us to read that you enjoyed...More

Reviewed 2 weeks ago

Been a frequent guest at this hotel for the last 8 years. They have never disappointed me. Yodil, the GM, has been at the helm since the hotel was converted and has done a marvelous job. The front desk staff, Peter, Juan and Margarita are...More

5  Thank Jorge F
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 1 week ago

Saludos Jorge F, There is nothing that we love more than hearing from guests that have been staying with us for years! Thank you so much for the past eight years and for sharing with other travelers what it is like to stay with us....More

Reviewed 2 weeks ago via mobile

I had an awesome time here. Peter at the front desk was super kind and friendly. He helped me with a smile. Thank you so much peter for your kind hospitality. I'll be back. The room was very clean and everyone here was friendly!More

5  Thank Deshane P
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 1 week ago

Saludos Deshane P, Peter will be delighted to hear that he made a difference in your stay. Thank you for staying with us and for taking the time to share your experience with other travelers. We look forward to your next visit! Always at your...More

Reviewed 2 weeks ago

I have been conducting business on a weekly basis at the Doubletree by Hilton for the past two years. The corporate culture lead by Yodil Caban and his staff (Denise / Ashley / Albert / Ramón / etc.) is a peculiar and efficient blend between...More

4  Thank robR5983GW
Response from YMCSanJuan, General Manager at Doubletree by Hilton San JuanResponded 1 week ago

Saludos robR5983GW, As we celebrate 10 years of outstanding service, we recognize the importance of guests like yourself. It is thanks to our repeat corporate guests that our hotel always feels more like a family home. Our team relishes those moments where we are able...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
US$174 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Juan
#3 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$174 - US$334 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in San Juan
#3 Spa Hotel in San Juan
#4 On the Beach Hotel in San Juan
#4 Family Hotel in San Juan
#6 Romantic Hotel in San Juan
#7 Luxury Hotel in San Juan
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (775)
Room & Suite (465)
Pool & Beach (197)
Dining (66)
Amenities (98)
Business Centre & Event Rooms (9)
Family and Play Areas (7)
Questions & Answers
Ask a question
T4251ASjuliar
June 13, 2018|
AnswerShow all 2 answers
Response from nseal1976 | Reviewed this property |
No,I don't think so.
0
Votes
T4251ASjuliar
June 13, 2018|
AnswerShow all 6 answers
Response from YMCSanJuan | Property representative |
Hi T4251ASjuliar, Thank you for your interest in staying with us and for sending us your question. We encourage you to ask for the late check-out upon arrival at our property as it depends on availability. We cannot... More
0
Votes
Heather C
May 8, 2018|
AnswerShow all 8 answers
Response from nseal1976 | Reviewed this property |
Hi ,at the time I stayed the place didn't feel safe at all ,I can imagine that now after the hurricane and economic situation it's has gotten worse.
1
Vote
Room Tips
"I stayed in 712. Very quiet near the elevator but not much of a view."
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"Best views, clean, bigger suites and quiet."
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"Try to chose rooms right accross the pool are and gym."
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"The ground floor poolside rooms are great."
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