We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Doubletree by Hilton San Juan

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Doubletree by Hilton San Juan
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

2,522 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Doubletree by Hilton San Juan
See the most recent reviews
Showing 2,300: English reviews
Germantown, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2014

We stayed 5 nights at the Doubletree in San Juan 12/25-12/30/13. This was our first time in Puerto Rico, and while the hotel was not on the beach or in a "resort" area, it was in very close proximity to the beach and Condado areas. The 24hr grocery store across the street was fantastic- we ended up usually only eating... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Beth M
CT
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 2 January 2014

We were not originally planning on staying in San Juan, but a bug infestation at our condo somehwere else forced us to relocate during the peak week of Puerto Rico's tourist season. I called everywhere, hoping to be on the beach. The only hotel with an opening was Doubletree. Well, we got really lucky. The Doubletree is awesome. We walked... More 

Helpful?
5 Thank momwantstotravel
Puerto Rico
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 January 2014

Not sure why this hotel is #2, but its a great place to spend a couple of days. A long walk to the beach, but you can use the beachfront property of la Concha Hotel. Not sure if I like the weird bath door set up in the room. Other than that, I will go back.

Helpful?
3 Thank Viajero736
Level Contributor
99 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 January 2014

We really liked this hotel. Upon check-in, we were given two delicious cookies. We asked for some directions in the neighborhood and got informative answers, which was excellent as this was our first trip to San Juan. The pool area is gorgeous and there are lots of nice seating areas both in the lobby and outside the front doors. Our... More 

Helpful?
2 Thank Mermaid929
San Francisco, California
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 January 2014

Doubletree Hotel - Avenida de Diego, San Juan Puerto Rico My husband and I arrived on an early morning flight on December 28. Although I had requested for an early check-in, we weren't lucky. Word of advise, if you're traveling during peak or holiday season, don't opt for an early arrival. Unless you are one of those who hit the... More 

Helpful?
2 Thank sycalopz
St. Louis, MO
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 31 December 2013

Greeted with warm chocolate chip cookies! That is the way to my heart! Great location for the cruise port . Room was very nice , with lots of updates, clean, coffee maker , well worth the money for staying in San Juan. Great service, staff was very helpful in getting us a taxi. Free internet is always a plus. Would... More 

Helpful?
1 Thank SeeGodsWorld
New Orleans, LA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2013

Hotel has a cute bar and restaurant Plus a Starbucks too! ALSO is located on front of a 24 hours Supermarket! The staff were great as well. I was available to use the business center with no problem. I did not used the gym but it looked nice. They also hava washer and dryers at the hotel and they provide... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Emma R
San Juan, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2013

Good amenities and courteous, helpful staff. Room could have been a bit bigger but very nice view. Hotel should also provide amenities like shower cap but beyond that it was a very pleasant stay and I recommend this place highly!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Aparna C
Tillsonburg, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 December 2013

Does not have the qualities one would expect from a Hilton Hotel. Very pricey for what you get. The location is not great if you want to be close to the beach and dining options. We were not comfortable walking at night with our children.

Review collected in partnership with DoubleTree by Hilton

Helpful?
3 Thank Tara L
YMCSanJuan, General Manager at Doubletree by Hilton San Juan, responded to this review

Saludos TaraL, As a guest centric cultured hotel, we always want our guests to have a great stay and we are truly sorry that you did not have this experience. With 4 restaurants to choose from, right at the hotel, Café Pierre (International/American cuisine), Under The Trees (fresh salads, soups, pasta and local fare ), Silk (Asian fusion cuisine offering... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 December 2013

Booked this hotel last minute to run away from a beg bug infestation in Aquatika Beach Resort in Loiza. The hotel was 10x better than the "4 star" resort. Was really clean and the staff were very friendly and helpful. Conveniently located as well.

Helpful?
2 Thank Justin C

1,133 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (686)
Viewed
View from Room (25)
Viewed
Pool/Beach Area (86)
Viewed
Hotel & Grounds (106)
Viewed
Room/Suite (172)
Viewed
Bathroom (68)
Viewed
Dining (14)
Viewed
Business Centre/Function Rooms (5)
Viewed
Family/Play Areas (2)
Viewed
0:44
Videos (1)
Viewed
Other (207)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (377)
Viewed
1 Queen Bed (90)
Viewed
1 Queen With Balcony to Garden (93)
Viewed
Amenities (69)
Viewed
Children's Pool (2)
Viewed
Pool (29)
Viewed
Dining (43)
Viewed
The Hotel (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (70)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (20)
Viewed
Pool/Beach Area (7)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (6)
Viewed
Bathroom (4)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Juan hotels
1.5 km away
Condado Vanderbilt Hotel
2.6 km away
Caribe Hilton San Juan
Caribe Hilton San Juan
#19 of 46 in San Juan
6,286 reviews
5.8 km away
Hotel El Convento
Hotel El Convento
#2 of 46 in San Juan
2,499 reviews
Show Prices
Show Prices
Show Prices
2.5 km away
Hyatt House San Juan
Hyatt House San Juan
#5 of 46 in San Juan
616 reviews
0.9 km away
BEST WESTERN PLUS Condado Palm Inn & Suites
2.1 km away
The Condado Plaza Hilton
The Condado Plaza Hilton
#24 of 46 in San Juan
4,323 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 

Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00911-3529, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Price Range: $192 - $426 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Odigeo, Expedia and Jetsetter so you can book your Doubletree by Hilton San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico
Hotel Style:
#3 Business Hotel in San Juan
#3 Spa Hotel in San Juan
#4 Family Hotel in San Juan
#4 On the Beach Hotel in San Juan
#5 Luxury Hotel in San Juan
#6 Romantic Hotel in San Juan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton San Juan staff and other travellers.
100 questions
Ask a question

See all questions (100)

Questions? Get answers from Doubletree by Hilton San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 8th floor and the 5th and both were ok Ice machines on each of these floors.”
 of 5 bubbles RNP03, 22 Nov 2016 | Read review
“I loved having a Murphy bed for visits by family/friends”
 of 5 bubbles kayakgirl610, 1 Nov 2016 | Read review
“Every room is great!”
 of 5 bubbles N5504SGjohnk, 30 Oct 2016 | Read review
“Ground floor surrounding the pool is a great location, the grounds are lovely.”
 of 5 bubbles midema4, 20 Oct 2016 | Read review
“If you visit San Juan for a cruise or a holiday try this hotel, you will not be disappointed”
 of 5 bubbles , 27 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay